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“Great hotel”

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Rendezvous Hotel Christchurch
Ranked #13 of 144 Hotels in Christchurch
Certificate of Excellence
Auckland, Auckland, New Zealand
Level Contributor
46 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great hotel”
Reviewed 27 December 2013

I've stayed here twice now in the past 6 months. It is clean comfortable central and the staff are very friendly and helpful great hotel for Central chch. The beds are king and the bathrooms big , can't fault the hotel at all

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank meow_22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,738 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (148)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Calgary, Canada
Level Contributor
66 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 24 December 2013

The Rendezvous Hotel is a very clean and modern hotel, service front front desk was great. The bar not so much, sort of left to you to go and place your order. Bar tenders seemed to be little concerned with guests.
Free Wi-Fi in lobby was helpful, not a lot of food options nearby due to the 2010 earthquakes, but a walk will find you some options.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brian V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toulon, France
Level Contributor
105 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 17 December 2013

This hotel was very well situated in the centre of Christchurch. Quiet area but close to everything.
Room was very small and we had two small (very small) beds. No wi-fi available in the rooms but available in the lobby.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Grvoyage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lafayette, La.
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 December 2013

The hotel room was good and the staff very helpful and friendly. Terrible wifi but seemed to be the problem everywhere and do not understand why hotels don't include in the rate. However this location was good, easy to walk and the staff helped us find a driver to Pegasus Bay Winery. The bar was good but the restaurant for breakfast not very good.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lftbush
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 December 2013

We arrived at 1am so only went down to breakfast at 950 when it was due to close at 10. I asked if I could get some toast and was basically thrown out of the restraint told not to touch any food and to take it to my room... Seriously unimpressed. I get that it was near the end but being thrown out by the cook seriously riled me. The room facilities were ok but unfortunately the non smoking room had clearly been smoked in recently and all the bed linen etc stank of smoke. Will not return.

Stayed December 2013, travelled as a couple
Helpful?
2 Thank Travelchick6383
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RendezvousCHC, Manager at Rendezvous Hotel Christchurch, responded to this review, 8 December 2013
Dear Guest

Thank you for your feedback.
To investigate the issues you have raised could you please email our General Manager,
Brad Watts at b.watts@rendezvoushotels.com
We take these service complaints very seriously and in order to investigate this further he would like to contact you directly to establish what date you stayed with us and to establish what happened in more detail.

Kind regards

Rendezvous Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 3 December 2013

The shortage of accommodation in central Christchurch means hotels like this can charge high prices while remaining fully booked, and without having to try to be half decent. Reopened & apparently refurbished, this hotel would not survive in any other New Zealand city. Tiny rooms, indifferent & poorly trained staff. An elevator from the dark ages that can take forever to reach ground from higher floors, that can suddenly decide to return to the top floor before reaching the lobby, and then stop on certain floors for no reason. Amusing or bemusing for the passengers, depending on how much of a hurry you are in.
The tiny dining room for breakfast is a disgrace for an international hotel, with patrons scrambling for the limited tables, bumping into the diners & tables trying to get to the inadequate buffet, running out of juice & coffee & the kitchen unable to cope & keep up. You may not have a choice, but avoid if you can.

Room Tip: Luck of the draw, but corner rooms are much bigger.
See more room tips
  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RendezvousCHC, Manager at Rendezvous Hotel Christchurch, responded to this review, 5 December 2013
Dear Guest

Thank you for your feedback on Tripadvisor.
Feedback of any kind is instrumental to us to help develop and improve our procedures.
Unfortunately the controllers on the guest lifts have been creating the problems you experienced during your stay with us. Our lift service agents are scheduled to upgrade the controllers to ensure the lifts work correctly in duplex mode and perform as they should do.
With regards to the breakfast service, we are working on solutions to improve the flow and accessibility of the buffet during peak periods.
Our sincere apologies for what must have been a very disappointing experience on this occasion.

Thank you again for your feedback.

Kind Regards,
Rendezvous Christchurch Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Subang
Level Contributor
49 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 December 2013

This is one hotel that was not affected by the earthquake that took place some years back. Location wise, it is not too far from the mall and also next to the hotel is a little Asian restaurant.

From the bus station and mall, it is about 10 minutes walk. Not too far, is the Pak n Save hypermarket. Taxi service to the airport can be arranged by the hotel.

Friendly front office staff and very knowledgeable. Breakfast is good and the hotel has drinking corner that serves beer and liquor.

Room Tip: It is the highest hotel there with a good view of the Cathedral. Located around are also other star...
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank skwong43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rendezvous Hotel Christchurch

Property: Rendezvous Hotel Christchurch
Address: 166 Gloucester Street | Levels 1 to 15 of Pacific Tower, Christchurch 8011, New Zealand (Formerly Marque Hotel)
Phone Number:
Region: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #13 of 144 Hotels in Christchurch
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Rendezvous Hotel Christchurch 4.5*
Number of rooms: 171
Official Description (provided by the hotel):
Rendezvous Hotel Christchurch, located in the heart of the city, provides modern and stylish accommodation for the savvy business traveller and leisure guest, at an affordable price. Offering clean, contemporary design, Rendezvous Hotel Christchurch is a place where you can work at your peak. Use the latest hassle-free in room technology or relax in comfort and quiet. When your work is complete reward yourself with a satisfying meal in our restaurant and enjoy great service from people who care. Straits Cafe our 55-seat, fully-licensed restaurant, is located next to our ground floor lobby. Here you'll find an exiting range of contemporary-style dishes showcasing local and seasonal produce. Junction, our lobby bar, serves 60 peopleWe know that you want a hotel with style. Our guest rooms and suites are designed for your comfort, with individually controlled air conditioning, double glazing, amazing views and everything you need to make working a breeze. There's a choice of four room and suite designs. Because your phone and laptop still can't do everything, our efficient business centre is there when you need it and our gym and sauna, help you stay in shape when your are on the road. ... more   less 
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