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“Good location” 3 of 5 bubbles
Review of Rendezvous Hotel Christchurch

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Rendezvous Hotel Christchurch
Ranked #14 of 148 Hotels in Christchurch
Certificate of Excellence
Los Angeles, California
Level Contributor
234 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
“Good location”
3 of 5 bubbles Reviewed 28 April 2014

Stayed here as part of a tour group. One night at the beginning of our trip to New Zealand and on night at the end. Got into Christchurch very late at night. Comfortable beds. Rooms were clean but small. Free wifi in the lobby. Staff got everything organized quickly.

  • Stayed April 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank millie4t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RendezvousCHC, General Manager at Rendezvous Hotel Christchurch, responded to this review, 5 May 2014
Hi there,

A shame you couldnt have stayed longer! Thanks for the review, and glad to hear you enjoyed your stay.

Kind Regards,
Brad Watts
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,627 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (137)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
jakarta
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 27 April 2014

Though it is located near the central park, still i think it is too expensive, compare with the small room I have got. The staff were nice and good, no complimentary for mineral water. Fortunately, there is 24 hours convenient store close to the hotel.

Stayed April 2014, travelled on business
Helpful?
Thank ancit2an
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RendezvousCHC, Manager at Rendezvous Hotel Christchurch, responded to this review, 27 April 2014
Dear Ancit2an,

Thank you for your feedback. Our standard rooms are smaller at 21 square metres however we do have many other larger room types that we are happy to offer to you should you not be comfortable in the standard room. The water is charged at a discounted rate through the minibar at $3.50.

Kind Regards,
Shelley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
104 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
3 of 5 bubbles Reviewed 24 April 2014

After living for 37 years in New Zealand we were leaving to return to the UK. What better way to spend our last four nights than to stay in a hotel, and use up airpoints in the process. The Rendezvous Hotel in Central Christchurch seemed like a good idea. It was either that or a motel on Bealey Avenue with its boy racers and roadworks. So we checked into a 14th floor room overlooking the demolition site that is Central Christchurch. A decent enough room, with a very comfortable bed, pleasant decor and free wifi. So far so good. The carpet was frayed heading into the bathroom, not a good look, and to get into the bathroom you had to remember to negotiate a raised step. We only stubbed our toes once, each. The light above the minibar area stopped working after we moved in, we told staff at reception but it wasn't fixed. A friend delivered a farewell present for us to reception, but the staff there knew nothing about it - the present was sitting in our room. Evaluation so far, nice hotel, friendly staff, but... The killer blow came on our last night when we discovered that the 14th floor where we were staying was doubling as party central for the night. The drunken revelers turned up in great numbers at midnight in the room next to us (were they all staying in the one room?) and partied hard until 4.00am - loud talking, noise, shouting, swearing, arguing, coming and going up and down the corridor, even carrying out a cell phone conversation in the corridor outside our room at 3.30am. Staff from downstairs did pay a visit at 2.30am to try to quieten things down, but to no avail. What could they do? If we had checked into a doss house we might have expected something like this, but the Rendezvous claims to be other than a doss house. Next morning I filled out the Guest Comments questionnaire with relish. Even if we weren't leaving New Zealand, we wouldn't return to the Rendezvous and we won't be recommending it as a hotel to any of our friends. What a way to finish up 37 happy years in a country!

Room Tip: Avoid the 14th floor on a Thursday evening or a weekend, or at least ask staff before you check in w...
See more room tips
  • Stayed April 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Dr Bob H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RendezvousCHC, Manager at Rendezvous Hotel Christchurch, responded to this review, 27 April 2014
Dear Dr Bob,

Thank you for taking the time to write to us. I have spoken to the Manager on Duty on Thursday evening and was advised there was an issue with noise from a nearby room on the 14th Floor. When Management was made aware of this he did speak to them twice and i belive they then went out. I do sincerely apologise for the inconvience casued. When we are notified, we do make every effort to speak to the guests to ask for quiet at the time of the incident. I am glad that you did enjoy the room itself and the area we are located in.

Kind Regards,
Shelley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
11 reviews
7 hotel reviews
5 of 5 bubbles Reviewed 22 April 2014

The staff were so welcoming after a 36 hour flight…they made us feel relaxed straight away and helped us find a great place to eat. We loved our room, which for a hotel was exceptionally quiet and tucked away and the breakfast was a great feast.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank melbignold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RendezvousCHC, Manager at Rendezvous Hotel Christchurch, responded to this review, 23 April 2014
Thanks Melanie!

Great to hear you enjoyed your stay here at Rendezvous. I hope you enjoy the remainder of your trip.

Kind Regards,
Shelley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hyattsville, Maryland
Level Contributor
163 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 bubbles Reviewed 21 April 2014

Because Christchurch is flat, getting around is easy, whether walking of cycling. This hotel is located in the heart of the city and provides adequate accommodations to the leisure guest. The hotel is clean with a contemporary design. Internet access is available in the room and is easy to access. Room facilities are standard and the price of the room includes a full breakfast. This hotel is a 20 minute cab ride from the airport and a short stroll to restaurants and cafes. Also there are a few boutiques and shopping venues close to the hotel.

  • Stayed March 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Teacheragent101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RendezvousCHC, Manager at Rendezvous Hotel Christchurch, responded to this review, 22 April 2014
Hi there,

Thank you for taking the time to write about Rendezvous Hotel. You are correct in that the hotel does offer complimentary internet access, is contemporary and is well located in the city centre close to shops, cafes and popular activities. We have some great deals on at the moment too which do include breakfast. I thank you again for sharing your valuable feedback.

Kind Regards,
Shelley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
10 reviews
3 hotel reviews
3 of 5 bubbles Reviewed 17 April 2014 via mobile

Although it's not a bad hotel, I was shocked to pay $18 for a double bourbon and coke at the hotel bar,I did question the prices upon check out only to be told they were correct. Also only one of the two elevators are often available as the staff use the other for room servicing so you can wait more than ten minutes to get to your floor

Stayed March 2014, travelled on business
Helpful?
Thank Wayne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RendezvousCHC, Manager at Rendezvous Hotel Christchurch, responded to this review, 21 April 2014
Dear Wayne,

Our Bourbon and Coke price for a double is $9.00. The nip that a double is poured from is 30 ml. This is poured once into the glass equating to a double shot. This is often mistaken as a single. My apologies if this was not relayed to you at the time. We will review our service procedures to ensure all staff are aware of the quantities and how to advise customers of this.

Kind Regards,
Shelley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Invercargill, Southland, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 9 April 2014

Stayed for four nights, Room was nice. The layout of the bathroom was nice, a great two person shower beautifully tiled. The view from the room was awesome! 14 floors up overseeing the park and the night lights was quite serene! I did find it to be a tad bit overpriced for what it was. The admin was clearly new, and english was not her first language so there was a small discrepancy when trying to charge me, and she wasn't getting the numbers in the right order, but hey only one way to learn! I must give a massive thanks to the housekeepers they are always so underrated! They done a superb job, never missed a spot! She was always kind and friendly and very professional! All staff were good at their jobs and provided a high quality service, customer focused. Thank you for your Hospitality!

Room Tip: Park side the higher up the better!
See more room tips
  • Stayed April 2014, travelled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dylan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RendezvousCHC, Manager at Rendezvous Hotel Christchurch, responded to this review, 10 April 2014
Thank you for your feedback!
Its great to hear that you enjoyed your stay - The 14th floor does offer some spectacular sights that are not found anywhere else in the city. It really does show Christchurch's true beauty from a higher level! Our reception team are relatively new and i appreciate your patience when there was a decrepancy with the bill. I am glad we were able to sort this for you. I will pass on your kind words to the Housekeeping department - ours are the best in town!
Many thanks,
Shelley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rendezvous Hotel Christchurch

Property: Rendezvous Hotel Christchurch
Address: 166 Gloucester Street | Levels 1 to 15 of Pacific Tower, Christchurch 8011, New Zealand (Formerly Marque Hotel)
Region: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #14 of 148 Hotels in Christchurch
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Rendezvous Hotel Christchurch 4.5*
Number of rooms: 171
Official Description (provided by the hotel):
Rendezvous Hotel Christchurch, located in the heart of the city, provides modern and stylish accommodation for the savvy business traveller and leisure guest, at an affordable price. Offering clean, contemporary design, Rendezvous Hotel Christchurch is a place where you can work at your peak. Use the latest hassle-free in room technology or relax in comfort and quiet. When your work is complete reward yourself with a satisfying meal in our restaurant and enjoy great service from people who care. Straits Cafe our 55-seat, fully-licensed restaurant, is located next to our ground floor lobby. Here you'll find an exiting range of contemporary-style dishes showcasing local and seasonal produce. Junction, our lobby bar, serves 60 peopleWe know that you want a hotel with style. Our guest rooms and suites are designed for your comfort, with individually controlled air conditioning, double glazing, amazing views and everything you need to make working a breeze. There's a choice of four room and suite designs. Because your phone and laptop still can't do everything, our efficient business centre is there when you need it and our gym and sauna, help you stay in shape when your are on the road. ... more   less 
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