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Rendezvous Hotel Christchurch
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Reviews (2,191)
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All reviewsregent streetcentral locationtram stationnice hotelroom servicecathedral squarerooms are smallpleasant staywithin walking distanceenjoyed my staynice roomnew zealandshort staywould stay againsouth islandcityearthquake
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1,969 - 1,974 of 2,191 reviews
Reviewed 11 August 2014

Only had a 1 night stay and we got in late so we didn't see everything but it seemed quite ok, good position, clean modern comfortable room, maybe a bit small, staff were helpful, no reason not to recommend it.

  • Stayed: August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank barossabazz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RendezvousCHC, General Manager at Rendezvous Hotel Christchurch, responded to this reviewResponded 17 August 2014

Hi Tununda,

Thank you for your feedback. I am pleased you enjoyed your stay all be it for only one night! We look forward to welcoming you back again in the future.

Kind Regards,
Brad Watts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2014

We arrived at midnight to a very rude check-in. Gentleman was disinterested in is and just wanted to get us out of his sight.
Lobby was very outdated and smelt strange. Like butter that had gone off.

Room was small and bed was tiny. Couldn't get the room warm enough. Walls creeked from the wind so impossible to sleep.
Lift was broken so we were stuck on the second level. Other guest told us it had been broken for two weeks.

Told staff at check out about problems. Not interested.

Well never stay here again

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank EmilyFijiLomani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RendezvousCHC, General Manager at Rendezvous Hotel Christchurch, responded to this reviewResponded 11 August 2014

Hi Emily,

Apologies for the issues caused on your recent stay. The service you received upon check in is not contusive to our staff at all and this will be raised with our Night Team. Our lift did malfunction and required an external contractor to come and repair but was only out for an hour not two weeks as suggested. Again, i do apologise for the issues raised and hope you enjoyed the rest of your trip.

Kind Regards,
Brad Watts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2014

Had a nice 3 night stay here, great views from my room on the 15th Floor. Meals in Restaurant were great and room service was real good. I wanted Sky Sport 2 on for the Rugby League and they put it on for me.

Rooms were clean and tidy , fridge and TV worked real good.

Staff were friendly and nice, lobby area was nice also

  • Stayed: August 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Cameron4611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RendezvousCHC, General Manager at Rendezvous Hotel Christchurch, responded to this reviewResponded 11 August 2014

Hi Cameron,

Thank you for your feedback and happy to hear you were able to watch the Bronco's win! We were happy to help.

Kind Regards,
Brad Watts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2014

A modern and comfortable hotel. rooms are clean and well laid out.
Restaurant is good and open throughout the day.
Staff are very helpful and able to assist in arranging trips and local knowledge. would stop there again

Room Tip: all rooms look good
  • Stayed: July 2014, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank garybl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RendezvousCHC, General Manager at Rendezvous Hotel Christchurch, responded to this reviewResponded 7 August 2014

Hi Gary,

Thanks for the excellent feedback! I am glad you found the hotel clean and comfortable and that the staff were friendly and helpful.

Kind Regards,
Brad Watts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2014 via mobile

Located 7 minutes walking distance from the restart mall or 5 minutes from the destroyed old church. This town is still recovering from the earthquake 3 years ago. You still get to see some half destroyed/damaged building and some restructuring, and some with empty buildings. Don't expect there are lots to do in this town.
Check in was done hassle free need not to register passport just fill out the registration card and give them your credit card to secure the deposit. Was not asked whether I would like to have a smoking/non smoking room, or twin/king bed... Anyway I was given a non smoking one bed room as wished. The manager said my room number out loud, which should never happen in a hotel because of privacy reason, luckily there weren't anyone around that time.
There were only 2 lifts and they were slow.
There's free wi-FI in the lobby for 24 hours and cable internet is provided for free in all hotel rooms. The room size is pretty small however what impressed me was the set of bathroom amenity-French connection. It was weird however as I was given 2 sets of shampoo and no bath gel!
Now here comes the nightmare.
It was very windy at night and I was woken up by all these ceiling+wall cracking noise in the middle of the night at around 2.30. Called up the reception one hour later since I could hardly sleep and he said there's nothing that he can do and it's normal. No it's not normal in a proper hotel. The noise sounded like the floor above me will collapse anytime! I slept for only 2.5 hrs and was up watching tv the whole night until check out the next day. No wonder why the rate was this competitive...

Stayed: August 2014, travelled solo
Thank Jacqueline A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RendezvousCHC, General Manager at Rendezvous Hotel Christchurch, responded to this reviewResponded 7 August 2014

Hi there,

Thank you for your feedback. Christchurch is in the midst of the rebuild and while most buildings are now down, there are new business and restaurants / bars opening daily near the hotel. We are a non smoking hotel so we do not offer any smoking rooms. The option of Twin or King bedding is generally made when you make the reservation however I am glad you were able to stay in your requested room type. My sincere apologies you did not sleep well. I do hope the Night Manager offered you a room move to a lower floor when you contacted him.

Kind Regards,
Brad Watts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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