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“It's always the service!”

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Roma on Riccarton Motel
Ranked #37 of 144 Hotels in Christchurch
Certificate of Excellence
Wellington, New Zealand
Level 6 Contributor
357 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
“It's always the service!”
Reviewed 31 July 2012

My consistent theme!

I think I’ve written a review on this motel before but I was there again a couple of nights ago and as I only write reviews on the very good and the “could be improved” establishments otherwise I’ll be spending more time as an amateur journalist and have to give up my ‘real” job, I felt compelled to make another mention for superlative service which is my consistent theme on what differentiates the sublime from the average.

I’d developed a cold and cough over the past few days and when I stayed at the Roma this week, it was severe and I didn’t get much sleep as I was coughing and spluttering all night. In the morning when I went to check out I mentioned this to Garry and Yvonne, the owners, and Yvonne immediately suggested a cough remedy that she recommended as when she was teaching as having a cough wasn’t conducive to standing in front of a class and coughing all over to them and this medicine was the most effective she’s ever come across.

I noted the name of the medicine and where to buy it from but then Yvonne came out and gave me a new bottle of this! Now, how many motel or hotel proprietors would do this?

Again, another superb example of superlative service!

Well done, Garry and Yvonne!

Room Tip: I had room five on the ground floor on this occasion and while the room was fine, I did note that n...
See more room tips
  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RayC888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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113 reviews from our community

Traveller rating
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    6
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    0
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Any
English first
Singapore
1 review
Reviewed 12 July 2012

Stayed 2 nights in the spa studio. This was the best accommodation in our trip to various places in New Zealand. The room was nice and cozy. Convenient location, close to many restaurants and bars. Surprisingly calm even being on the main street. Kitchen was efficient. The best part was the jacuzzi. The owner is very nice and friendly. We'd love to stay there again in our next visit to Christchurch.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dee D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
Level 6 Contributor
256 reviews
189 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 27 June 2012

Nice and clean, friendly hosts, warm room. Had a good time here, but not that much of a good time, if you know what i Mean ;)

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cameron4611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christchurch, New Zealand
Level 4 Contributor
36 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 June 2012

One of the many motels on Riccarton it is really handy to bustling restaurants and shopping in Riccarton and Fendalton, Hagley Park, as well as the Saturday and Sunday markets at Riccarton house.

The management were very very helpful, even clearing the frost of our car windscreen on a frosty morning. Rooms are clean and modern, ranging from a studio to a larger 2 bedroom suite. Oh, and well insulated from the noise of the road: it's quiet!

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EddiePuss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dunedin, New Zealand
Level 5 Contributor
50 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 19 May 2012

This is a lovely motel. It is on a busy road, but the rooms have been designed with a bathroom between the bedroom and the courtyard, and so noise is kept to a minimum. Our one-bedroom until was spacious, tidy and spotlessly clean, with a balcony on the sunny side. The owner is friendly and helpful. Location is great, near Hagley Park and walking distance to Riccarton eateries.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank otagotraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dunedin, New Zealand
Level 4 Contributor
36 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 18 May 2012

Despite recent earthquakes, this place is well presented, clean and tidy. Interesting layout of the rooms but works well. Quiet, good location, free wifi and use of the gym across the road.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rat1512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christchurch, Canterbury, New Zealand
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 May 2012

Stayed here recently before doing our South Island trip. We were so impressed by the friendly service, excellent location and really clean rooms that we booked in for our return to Christchurch at the end of the trip.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Roma on Riccarton Motel

Property: Roma on Riccarton Motel
Address: 38 Riccarton Road | Riccarton, Christchurch 8011, New Zealand
Region: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Wheelchair access
Hotel Style:
Ranked #37 of 144 Hotels in Christchurch
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Roma on Riccarton Motel 4.5*
Number of rooms: 12
Official Description (provided by the hotel):
4.5 STAR LUXURY MOTEL IN THE HEART OF RICCARTON- FREE WiFi and FREE 24 HOUR GYM MEMBERSHIP ACROSS STREET DURING STAYRoma on Riccarton Luxury Motel is just 300m from Hagley Park and a short walk to Westfield Shopping Centre at Riccarton Mall. 1-2km to Arts Centre, Museum, Christchurch Public Hospital and Christchurch Womens Hospital. We are 1.5kms to AMI Stadium new home of the Crusaders Rugby Team as well as Addington Raceway, CBS Canterbury Arena and the Tranz Alpine Railway Station. There are numerous restaurants, cafes and bars nearby in Riccarton and Addington.We offer high-quality fittings and smoke-free, FREE WiFi connection as well as high speed internet, 32 inch LCD, Sky TV, DVD player, fully soundproof units. Sunny and restful surroundings. Spa baths in most units. Guest laundry accessed 24 hours with room key. Two phone lines and dedicated free internet connection in each unit. Some units with private garden and patios and some upstairs units with balconies. Free BBQ in private BBQ area. ... more   less 
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