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“Excellent service”

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Airport Palms Motel
Ranked #1 of 145 Hotels in Christchurch
Certificate of Excellence
Sydney, Australia
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Excellent service”
Reviewed 26 January 2014

We stayed in a 3 bedroom unit, on New Year Eve. The room is very clean and very quiet indeed. Not very spacious but comfortable. It has small kitchen and only one bathroom, but it's OK for a family. Location is close to airport. Good arrangement for late night arrival, easy access to the room key while the reception was close. Room was heated already. Our room was upstairs, a little bit of problems with our luggages when taking them up; but it wasn't a big problem. Easy checkout.

  • Stayed December 2013, travelled with family
    • Value
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Helpful?
Thank Centil75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather D, Owner at Airport Palms Motel, responded to this review, 8 February 2014
Very pleased you found the service excellent . You mention the three bedroom unit as having one bathroom. We have noted this in the website to ensure guests are aware of what is provided in the unit. While the kitchen takes up a small area, it is fully equipped with a full size fridge, full oven and 4 burner hob, plus range hood, Microwave, and is well equipped with crockery and cutlery for a family of up to 6.
Trust you had a lovely time in Newzealand
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738 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (133)
Date | Rating
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English first
California
Level 6 Contributor
181 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
Reviewed 26 January 2014

This motel is among the many motels on this street. There are few restaurants nearby to eat. Not a convenient spot in term of dining, but is close to the airport. The so-called king bed that was advertised by the motel is only a Queen bed. The bathroom is clean. There is a kitchenette with a microwave and some plates. Overall a very basic motel. Do not expect anything else more.

  • Stayed January 2014, travelled with family
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Helpful?
Thank travel-world-mom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ross D, Manager at Airport Palms Motel, responded to this review, 28 January 2014
Thank you for your review.
Our beds were purchased as King size in all units ,plus single beds feature in units where there is more than one bedroom.
Studio units should all be equipped with 12 Plates, 4 Coffee cups, 4 Tea Cups and Saucers,4 large Glasses,4 Smaller Glasses, a set of Cutlery for 4 people, Toaster, Electric jug, Microwave, Complimentary Tea, Coffee, and Sugar, Fridge, 42 inch Flat screen TV ,with 7 sky TV Channels, Hi - Speed WiFi available, In Room Heating, Electric Blanket, Iron and Ironing Board, Ipod Station ,A selection of Towels, and complimentary Shampoo ,Moisturiser ,and Soap.
There is a Restaurant available at a Motel just across the street, cafes are situated close by and Avon Head Mall which is approximately 3 minutes drive away, features a Montieths Restaurant.
Avon Head Tavern is approximately 4 minutes drive where well presented meals are available.
Our Information Booklet available in each room also recommends local eating establishments.
We do hope you enjoyed your stay in Newzealand.
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birmingham
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 January 2014

Friendly welcome and pick up by bill from airport----------then very clean comfortable accom so welcome after long tiring flight-------lovely continental breakfast next morning --------pat was very helpful with various queries etc

Stayed January 2014, travelled as a couple
Helpful?
Thank albion96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather D, Owner at Airport Palms Motel, responded to this review, 8 February 2014
Good to hear you were happy with the service and accommodation at Airport Palms.
I agree, Pat and Bill the new Managers are very welcoming and friendly, and nice that you found them helpful with your queries.
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Bristol, United Kingdom
2 reviews
Reviewed 24 January 2014

All aspects of our stay were excellent. Clean, bright, comfortable room, complimentary wifi, milk in fridge, free lift to Campervan depot in the morning. Everything just perfect! We'd thoroughly recommend the Airport Palms Motel to anyone needing a night's stop when flying into or out of Christchurch.

  • Stayed January 2014
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Helpful?
Thank MikeSusie89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather D, Owner at Airport Palms Motel, responded to this review, 8 February 2014
Thank you for your lovely review.
So nice to hear your very positive feed back.
Do hope you had a wonderful time in New Zealand and a very safe flight home.
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New Plymouth, New Zealand
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 January 2014

We stayed for 2 nights in January.
We experienced amazing service, even though they were fully booked, they were able to make a plan to accomodate us with a change in travel plans.
The facilities were excellent, the room was clean and tidy. Will stay here again.

  • Stayed January 2014, travelled with family
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Helpful?
Thank 213SN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ross D, Manager at Airport Palms Motel, responded to this review, 30 January 2014
We are having a very busy Summer and are pleased we were able to accommodate you.
And we look forward to having you back next time.
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Melbourne, Australia
1 review
Reviewed 23 January 2014

The folks that own this convenient location are simply the best. Easy pickups from the airport, clean, comfortable rooms... and service that rivals any 5 star hotel. I forgot something in my hotel room after leaving for an early flight, and they just popped on over to return it, no problems. Definitely recommended.

  • Stayed January 2014, travelled solo
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Helpful?
Thank Kelsey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ross D, Manager at Airport Palms Motel, responded to this review, 30 January 2014
Thanks for your lovely comments. We were very pleased to be able to reunite you with your property before you left the city.
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Toronto
1 review
Reviewed 22 January 2014

We stayed in a two bedroom apartment for the night before an early flight to Sydney. Our king sized bed was so comfortable, the room was dark and quiet and we had a lovely night's sleep. We really enjoyed the spa bath, and the little bottle of bath salts was an unexpected treat.
The motel has friendly hosts, is close to the airport, has a great little Indian restaurant around the corner (although not much else for dinner options in walking distance) and a great airport shuttle service. Highly recommend!

  • Stayed January 2014, travelled with family
    • Value
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    • Cleanliness
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Helpful?
Thank BaileyMuffin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ross D, Manager at Airport Palms Motel, responded to this review, 30 January 2014
It's good that you were able to sleep well before your flight. Hopefully that helped with your early start.
Thanks for your recommendation.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Airport Palms Motel

Property: Airport Palms Motel
Address: 56 Roydvale Avenue | Burnside, Christchurch 8053, New Zealand
Phone Number:
Region: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Free Parking Kitchenette Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 145 Hotels in Christchurch
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Airport Palms Motel 4.5*
Number of rooms: 22
Official Description (provided by the hotel):
Opened November 2011, Airport Palms Motel offers 22 tastefully decorated and comfortable units as well as friendly and helpful staff. Only 3 minutes drive from Christchurch International Airport, with a wide range of attractions and facilities close by. ... more   less 
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