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“Dadjkd” 5 of 5 bubbles
Review of Airport Palms Motel

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Airport Palms Motel
Ranked #3 of 147 Hotels in Christchurch
Certificate of Excellence
Napier, New Zealand
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Dadjkd”
5 of 5 bubbles Reviewed 14 March 2014 via mobile

Stranded chrischchurch with no accommodation as our room had been sold on us. called into airport palms motel where these people spent two hours ringing around chch and ashburton for us sadly to no avail but their service to us was second to none. Thank you so much for all your help and empathy to us. As far as we are concerned airport palms motel rating is ten our of ten.

Stayed March 2014, travelled with friends
Helpful?
Thank dadjkd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather D, Public Relations Manager at Airport Palms Motel, responded to this review, 27 March 2014
Glad you found the service Pat and Bill provided to your satisfaction.
You are welcome to stay with us any time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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681 reviews from our community

Traveller rating
    481
    167
    25
    4
    4
See reviews for
159
336
36
56
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (120)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 13 March 2014

I booked this motel for my mother who arrived at midnight into Christchurch on a Gold Coast flight, whilst I arrived the next morning from a Singapore flight. I wanted acommodation for her near the airport so I could swing by in the rental car to collect mum and begin our one week road trip of the South Island of NZ. Airport Palms Motel is approximately a 5-7 minute drive from the airport so the location was perfect for me.

Since mum arrived after the complimentary shuttle service hours, instead of taking a chance on a taxi not being there when she arrived, I ordered a driver through a local limo service, A2B Limos, who picked up my mum and I arranged for the driver to carry her bags up to the second floor since there were no rooms left on the ground floor. Bill and Pat Shaw were prompt to answer emails and advised that their Airport Shuttle pickup and drop-off is available Monday to Friday 7am-8pm and Saturday, Sunday and Public Holidays 8am-8pm. For arrivals outside these times you will need to take a taxi from the stand outside the airport Arrivals area (NZ$20-22). For departures outside these times they can arrange a taxi for you to go to the airport ($11 fixed rate).

Bill and Pat will arrange a place to collect the key for late night arrivals.

My mum was thrilled with her one bedroom apartment, so luxurious and everything was spotlessly clean with a small kitchen, large bathroom, soft plush brand new charcoal carpet and drapes with a comfy queen size bed. My mum didn't want to leave!

Pat and Bill arranged a continental breakfast for NZ$15 and placed all the items in the fridge and the kitchen before mum's arrival so she was all set first thing in the morning. Bread for toast, jam, cereal, tea, milk, and a small container of cling peaches. When I arrived to collect mum, I met Bill in the office, paid the account and had a quick shower and change of clothes before we set off. There's a lovely friendly labrador dog with wagging tail to greet guests as well.

Quite simply - a lovely motel where it's a privilege to stay. It's not cheap but you remember the experience long after the price is forgotten! Mum is still talking about it, which shows you how impressed she was. This quality of accommodation set the tone for our trip to NZ.

  • Stayed February 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank AussieGirlByTheSea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather D, Public Relations Manager at Airport Palms Motel, responded to this review, 27 March 2014
So nice to hear your lovely comments . Many thanks.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bromsgrove, UK
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 13 March 2014

We stayed here on our first night in New Zealand after a long flight from the UK. This Motel is comfortable, clean, well equipped, well presented and run by helpful friendly owners. You can't ask for more than that.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Keith T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather D, Public Relations Manager at Airport Palms Motel, responded to this review, 27 March 2014
Great to hear. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tucson, Arizona
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 11 March 2014

We stayed here 2 nights after arriving in New Zealand and before flying to Queenstown. Because we did not have a car at that time, proximity to the airport and public transportation were important to us. The location very near the airport was great, although the shuttle does not run around the clock. Very clean and modern facilities near to a bus stop for accessibility to city. The rooms are very small, but adequate for a short stay. Except for the fire alarm that went off at 3 a.m. after we had just arrived from our long-haul flight at 1:30 a.m., it was a quiet location.

Room Tip: There is no lift, so ask for a ground floor room if you want to avoid stairs.
See more room tips
  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank AZgirl4092
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather D, Public Relations Manager at Airport Palms Motel, responded to this review, 30 March 2014
We regret you experienced the Fire alarm sounding shortly after your arrival.
Hope you had a great stay in New Zealand.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 March 2014

This motel is spotless and the rooms are very comfortable and really well appointed. The motel managers Pat and Bill Shaw are amazingly helpful and although the motel is just a few minutes from Christchurch Airport it is situated in a quiet residential neighbourhood that is ideal for a local stroll in the evening. Free shuttle service is provided to and from the airport.

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank barryandmuriel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather D, Public Relations Manager at Airport Palms Motel, responded to this review, 30 March 2014
Thank you for your positive feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, CA
Level Contributor
105 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 8 March 2014

The staff of this motel is extraordinarily helpful, and ready to assist with any reasonable request. The lady at the front desk booked our taxi for 5am, gave us infallible directions for using the bus to get to the center, etc. The room was quiet, and the reasonably equipped kitchenette came in very handy with Pedro's lamb shoulder.
The place is well maintained, and clearly desires to please its clients - would all such establishments tried as hard as this one does.

Room Tip: In back, off the road
See more room tips
  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MHSanFrancisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather D, Public Relations Manager at Airport Palms Motel, responded to this review, 9 March 2014
Thank you for your favourable comments.
Glad you enjoyed your stay and found the staff very helpful.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamilton, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 March 2014

Excellent stay - very clean, modern, light and bright, spacious, and comfortable. Top management, so helpful and friendly. Would only choose here if we travel to Christchurch again. It felt like a home away from home.

  • Stayed March 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 234Annie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather D, Public Relations Manager at Airport Palms Motel, responded to this review, 9 March 2014
Thank you for your lovely review.
Hope your stay in New Zealand was enjoyable
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Airport Palms Motel

Property: Airport Palms Motel
Address: 56 Roydvale Avenue | Burnside, Christchurch 8053, New Zealand
Phone Number:
Region: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Free Parking Kitchenette Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 147 Hotels in Christchurch
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Airport Palms Motel 4.5*
Number of rooms: 22
Official Description (provided by the hotel):
Opened November 2011, Airport Palms Motel offers 22 tastefully decorated and comfortable units as well as friendly and helpful staff. Only 3 minutes drive from Christchurch International Airport, with a wide range of attractions and facilities close by. ... more   less 
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