My Mum and I recently spent a couple of days in Christchurch for a family occasion - we had a day to fill in and booked the Grand Tour. The whole experience was geared to be user friendly - my Mum who has mobility issues was apprehensive and unsure about being able to complete all the activities but the staff really went out of their way to ensure that she could enjoy the whole experience and what a great one it was. Nothing was too much trouble for any of the staff they all went beyond what was expected and at the end of the day we were buzzing at the total experience - right from the time we booked, were collected from our Motel and fussed over for the day. Added high seating for the punting, extra steps for the other transport modes and personal service all along the way including blankets and hot water bottles for everyone while they were punting- how tranquil is that -such a nice touch. Thank you so much for providing this experience - definitely one we would recommend to others. Viv B
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