I read the great reviews and booked an inexpensive pre-flight room with high hopes. Even accepting the modest cost c.$200, the experience was disappointing. Here are a few things for management to hopefully take on board....
The receptionists were pleasant but I suspect a bit self satisfied from all the reviews. Whilst ours showed us to the room, we were offered no luggage assistance and a glass left outside a bedroom door was ignored for someone else to pick up later.
Our room was an 'accessible' one which I find unacceptable unless specifically requested or advised pre-booking. We were moved, but I feel that hotels hope to embarrass you into acceptance for fear of appearing politically incorrect. On to room 2...
Our bath was not just chipped but well past it.
One of our cups had been used and left unwashed.
The air conditioning control appeared to offer cooler temperatures but, alas, reception advised the only was was up! ( ie the room wasn't a/c)
The bar staff and shuttle bus driver were excellent.
Overall a hotel in need of a facelift and a desire to earn accolades it doesn't currently deserve. Exec rooms are I'm sure in excellent shape but the hotel's marketing material is clever rather than clear. Standard rooms don't feature in the blurb for good reason.
Apols for a longer than normal review....
- Official Description (provided by the hotel):
- Situated on Christchurch's Memorial Avenue, The Commodore is just minutes away from the Christchurch International Airport and ten minutes into the centre of Christchurch. With an idyllic setting featuring award-winning native New Zealand gardens on seven acres of land, you can be assured of a tranquil stay.The hotel features 157 guest rooms, conference facilities, and extensive free parking. Our 'resort style' leisure facilities include an indoor swimming pool, spa, sauna and gymnasium. ... more less
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