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“Excellent Hotel near the Airport”

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Commodore Airport Hotel, Christchurch
Ranked #3 of 144 Hotels in Christchurch
Certificate of Excellence
Wiscasset, Maine, USA
Level Contributor
256 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“Excellent Hotel near the Airport”
5 of 5 bubbles Reviewed 14 April 2014

A real 5 star experience is to be had here. The staff are attentive and courteous. The room was delightful, clean and well appointed. The 24 hour courtesy transport to the airport was handy as I had to leave early for a 6:00 am flight, so wake up call at 3:30, and 4:00 am ride over.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SeanRafter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelPattersonGM, Manager at Commodore Airport Hotel, Christchurch, responded to this review, 27 April 2014
Dear SeanRafter,

Thank you for your lovely feedback.

It is so pleasing to hear that you found the Commodore to be of such a high standard and our shuttle service convenient.

We look forward to hosting you again at the Commodore.

Kind regards
Thomas Patterson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,370 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (275)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Level Contributor
59 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 bubbles Reviewed 13 April 2014 via mobile

I stay here because it was late. The rooms and the people where great. The room was clean and comfortable, the breakfast was OK.
But I am getting sick and tired of paying a fee to use my card when paying a my account. We live in a cashless society and if we decide to pay with cash, LOOK OUT.
The 1.5 to 2.5% fee should be put on the room rate as nobody pays with cash, not as an extra.

Stayed April 2014, travelled on business
Helpful?
Thank Wernerbg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelPattersonGM, Manager at Commodore Airport Hotel, Christchurch, responded to this review, 27 April 2014
Dear Wernerbg,

Thank you for your positive comments about your recent stay with us at the Commodore. It was pleasing to hear that you enjoyed your room and our team looked after you well.

With regards to the credit card surcharge, the fee we recently introduced goes part way to covering the cost of providing a credit card facility. I understand your frustration with having a fee put on your account, the surcharge does however allow for transparency for an increase of costs.

We look forward to welcoming you back to the Commodore.

Kind regards
Thomas Patterson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland, New Zealand
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 13 April 2014

Stayed here for one night on a stop-over for an international flight. We came in very late but they were more than welcome to have a complimentary shuttle pick us up and drop us straight to the hotel. We were very tired and it was very late but check in was efficient and we were quickly settled into our rooms. Great service and the shuttle dropped us back to the airport in the morning. Really great value and a nice quiet hotel.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aw_international159
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelPattersonGM, Manager at Commodore Airport Hotel, Christchurch, responded to this review, 26 April 2014
Dear aw_international159,

Thank you for taking the time to review the Commodore.

It was pleasing to hear that you had a great stay. We were also pleased that you found the service to be of a high standard and made use of our 24hr shuttle.

We look forward to welcoming you back to the Commodore and hope you will have the time to enjoy some of our other facilities next time.

Kind regards
Thomas Patterson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Masterton, New Zealand
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 13 April 2014

Had to stay due to bad weather preventing us from landing in Wellington- lovely room although odd as the sink for the bathroom was in a whole other area - lighting was difficult to locate ...the air conditioning was noisy and mini bar expensive! Also room was miles away from reception and the bar!
However staff ( especially bar staff) were extremely friendly and welcoming- breakfast was delicious- I can highly recommend the porridge YUM!
lovely porter on departure
thanks

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SkinnyGreyhound
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelPattersonGM, Manager at Commodore Airport Hotel, Christchurch, responded to this review, 26 April 2014
Dear SkinnyGreyhound,

Thank you for writing a review after your unexpected stay with us at the Commodore.

We do experience a high number of inconvenienced airline passengers pass through our doors. It was pleasing that you had a positive experience and the staff did a great job of looking after you.

We hope you visit us again on a planned trip to Christchurch!

Kind regards
Thomas Patterson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 12 April 2014

A previous review requested free internet connection in the hotel. Pleased to say this has now been instigated - for staying guests at least, so well done Commodore management. Beats me what overseas visitors think when they find themselves being charged for internet access in NZ. Well done, guys!

Room Tip: If you dislike a shower over the bath, request new wing room location
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelPattersonGM, Manager at Commodore Airport Hotel, Christchurch, responded to this review, 18 April 2014
Dear David W,

Thank you for staying with us once again at the Commodore and a follow up review.

We certainly took on board your comments from last November regarding charging for internet. We have invested significant money into providing the very best internet service. We are pleased to say that the free service does not have any restrictions on data and is also available in the hotel lounge for all visitors.

Thank you once again for the follow up and compliment.

Kind regards
Thomas Patterson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Christchurch, New Zealand
Level Contributor
80 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 11 April 2014

this copthorne is a franchise from the chain and definitely steps up the mark compared to other copthornes!

I was checked in by lovely staff on both my stays and offered help to the room

Rooms are very spacious and allow plenty of room for luggage and extras

wokeup 1 morning to horrific construction noise but reception staff were all to happy to help and moved me to a different block right away (MUCH appreciated!)

Dined in restaurant both of my trips and neither disappointed! except for the liquorice ice cream...that was all kinds of wrong....lol

free WIFI is a bonus, would def reccomend!

Room Tip: ask to be in the new wing if you can!
See more room tips
  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank a_little_asian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelPattersonGM, Manager at Commodore Airport Hotel, Christchurch, responded to this review, 22 April 2014
Dear a_little_asian,

Thank you for your recent review of the Commodore, we are so pleased to hear that you enjoyed your stay.

It was pleasing to hear that you found the room spacious and our team looked after you well.

The Liquorice Ice cream certainly gets attention! Yes not sure it will make the next menu.

We look forward to welcoming you back to the Commodore.

Kind regards
Thomas Patterson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
7 reviews
4 hotel reviews
5 of 5 bubbles Reviewed 10 April 2014

Arriving late in the night, airport shuttle was convenient and service excellent. On arriving at hotel, staff we're expecting us and customer service/reception/porters were pleasant and informative.
We also stayed there the say before our departure. Parking was free and porters were friendly. Reception was efficient.
The rooms were clean, comfortable and quiet.
If you have a car, the trip into Christchurch was easy and took around 10-15 mins.
This hotel is convenient location and good quality.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KandD4061
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelPattersonGM, General Manager at Commodore Airport Hotel, Christchurch, responded to this review, 14 April 2014
Dear KandD4061,

Thank you for posting your review on your recent stay at the Commodore.

We were delighted to hear that you found the service was excellent from our team and the location convenient.

We look forward to welcoming you back in the near future.

Kind regards
Thomas Patterson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Commodore Airport Hotel, Christchurch

Property: Commodore Airport Hotel, Christchurch
Address: 449 Memorial Avenue, Christchurch 8053, New Zealand
Phone Number:
Region: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 144 Hotels in Christchurch
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Commodore Airport Hotel, Christchurch 4.5*
Number of rooms: 157
Official Description (provided by the hotel):
Situated on Christchurch's Memorial Avenue, The Commodore is just minutes away from the Christchurch International Airport and ten minutes into the centre of Christchurch. With an idyllic setting featuring award-winning native New Zealand gardens on seven acres of land, you can be assured of a tranquil stay.The hotel features 157 guest rooms, conference facilities, and extensive free parking. Our 'resort style' leisure facilities include an indoor swimming pool, spa, sauna and gymnasium. ... more   less 
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