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“Great hotel & service, close to everything”

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Chateau on the Park - Christchurch, a DoubleTree by Hilton
Ranked #24 of 144 Hotels in Christchurch
Perth, Australia
Level Contributor
193 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
“Great hotel & service, close to everything”
4 of 5 bubbles Reviewed 28 December 2011

We stayed at the Chateau on the Park over the Christmas long weekend and we weren't disappointed. The hotel doesn't seem to have been affected by the earthquakes apart from some support pillars erected on each floor's foyer area. The rooms were a great size with a very comfortable bed, crisp linen and fluffy towels. I would have preferred more TV channel choices and unfortunately our airconditioner wasn't effective. I agree with other reviewers that it has dated decor, especially in the corridors and restaurant. It also needs a good clean to get rid of the cobwebs on the exterior but I'm sure they've had other important things to worry about, ie earthquakes! The service from the staff was faultless and the buffet breakfast each morning was great. I would definitely recommend staying here, as it's well positioned and the gardens are lovely.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stormchaser71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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928 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (154)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Pittsburgh, PA
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 22 December 2011

Stayed at the Chateau on the Park Hotel for business over a period of 6 months. With each visit, customer service was impeccable. The grounds are BEAUTIFUL with rose gardens all around.

Dining at the hotel was AMAZING. I recommend eating at the hotel for Breakfast, Lunch, and Dinner. Our team ate at almost every "open" restaurant in Christchurch with Free Shuttle Service provided by the hotel and eating at Chateau on the Park Hotel has to be my favorite of all the choices we had.

Room Tip: Stay on the ground level. Ground Level Rooms has doors right to the beautiful gardens
See more room tips
  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FoodiePA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
suburban Boston, MA
Level Contributor
241 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
5 of 5 bubbles Reviewed 19 December 2011

The hotel is beautiful and very near the train station. (We took the free shuttle to the train station to get the Tranz-Alpine Train.) The neighborhood is very nice, but the only nice restaurant is the one in the hotel. That's not a problem as the hotel restaurant is excellent, albeit the service was slow. Food was excellent, many tables overlook their beautiful garden. Some reviewers thought the hotel was "dated", but I believe parts of it are being renovated. If you want to use this as a stopover between the Tranz-Scenic train down the east coast and the Tranz-Alpine Train over the the west coast, this is an excellent choice.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ready2Go2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 18 December 2011

Outside appearances of the Chateau on the Park were good- well presented, nice entrance, and the inside was well maintained, just a bit dated. Ordered room service which was fantastic, except for one mistake where the staff misunderstood me so I ended up with 2 meals. Advised reception and they were more than helpful to fix this up.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pgOnBusiness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berkshire
Level Contributor
135 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 17 December 2011

Part of Thomas Cook Tour - room 216 on the ground floor with a patio. Card and chocolates to celebrate our anniversary. Limited choice in Christchurch. Hotel could do with updating, decor date. lovely breakfast. amenities nearby within 5 minutes.

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sleekpeek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suffolk
Level Contributor
414 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
3 of 5 bubbles Reviewed 14 December 2011

It is a shame that this hotel is very tired looking, I was disappointed to find hairs on bath and on toilet but having made one call, they sent a porter to clean the bathroom, he insisted it wasn't good and he would definately be raising this with the cleaning staff.
There was a very nice patio area outside, nice decor but tired.
Our room had all the usual facilities, I thought the bed would be uncomfortable but I had a great night sleep. Breakfast was excellent and the staff most helpful and friendly.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jacqueline C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 8 December 2011

Not in a great area. Definitely could use some updating as everything is looking a bit worn. But rooms were clean and price was reasonable.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emily A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Chateau on the Park - Christchurch, a DoubleTree by Hilton

Property: Chateau on the Park - Christchurch, a DoubleTree by Hilton
Address: 189 Deans Avenue, Christchurch 8440, New Zealand (Formerly Chateau on the Park Hotel)
Phone Number:
Region: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 144 Hotels in Christchurch
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Chateau on the Park - Christchurch, a DoubleTree by Hilton 3.5*
Number of rooms: 192
Official Description (provided by the hotel):
Chateau on the Park - Christchurch, a DoubleTree by Hilton hotel is designed to provide a tranquil, resort-like stay. The 5-acre property - boasting a moat, a vineyard and a beautiful rose garden - makes our Christchurch, New Zealand hotel feel secluded, but it is only 2.9km from the city. From this hotel, you'll be able to walk to Christchurch Botanic Gardens, Hagley Golf Club and the western business district. Riccarton Westfield and the University of Canterbury also are nearby. ... more   less 
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Also Known As:
Hotel Chateau On The Park

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