Stayed here one night late January in a group on a tour of New Zealand and have just written a letter to the tour company.This hotel is the worst I have been in for a long time. They are still advertising a swimming pool, which, when I enquired as to the opening hours was told it had been condemned.The hotel is held up internally by steel scaffolding poles and is shabby. The room was awful.Dark with grubby carpets, dirty desk with ring marks, a tv with an unwatchable grainy picture, lumpy bed, and horror of horrors when I threw back the bedspread in the morning, old bloodstains and other dark marks on the inside. I called our tour manager to witness this and informed the management via the feedback form.
Basic hygiene has got nothing to do with earthquake damage.
There were no emergency instructions on what to do in the event of an earthquake, which I would have thought would have been a priority.
If this had been the first NZ hotel on the tour I would have been apprehensive about what I would find later but all the others were spotlessly clean and excellent in every way. This place is a disgrace
- Official Description (provided by the hotel):
- Chateau on the Park - Christchurch, a DoubleTree by Hilton hotel is designed to provide a tranquil, resort-like stay. The 5-acre property - boasting a moat, a vineyard and a beautiful rose garden - makes our Christchurch, New Zealand hotel feel secluded, but it is only 2.9km from the city. From this hotel, you'll be able to walk to Christchurch Botanic Gardens, Hagley Golf Club and the western business district. Riccarton Westfield and the University of Canterbury also are nearby. ... more less
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- Also Known As:
- Hotel Chateau On The Park