They say you can judge a good hotel by the number of buckets that they deploy to catch the rain leaking thorough the roof whenever it rains. On that basis this must be 5 star hotel. On our arrival it was raining hard and had been for most of the day. We were glad to get inside in the dry having driven for 5 hours. We were met by buckets and towels on the floor everywhere. Now I know that Christchurch was ubject to 2 large earthquakes but that was 2 years ago so there really is no excuse for having so many leaks. One room, adjacent to the bar, smelt musty and no one used it. The bar had several buckets on the floor and I noticed that the front panel (wood) of the bar was rotting and that the carpet was mouldy. There were buckets on the floor in the restaurant and we noticed that one was very close to a table laid for two people. Just before the table was used the buckets disappeared!!!
During the evening the bar resembled a waiting room in the local probation office and it was not a nice place to be.
The food in the restaurant was okay but the service left a little to be desired.
The corridors and stairs needed a good clean and we kept our eye on one piece of litter on the stairs to see if it was removed during our stay. To our surprise it was taken away after 2 days!
The electrical equipment in the rooms should have been subject to annual inspection and had labels on indicating when this was last done; they were 6 months overdue.
This was the last hotel we stayed at during our delightful 4 week tour of NZ and we were glad to leave. It was certainly the worst place we stayed at during our trip and we would not be in any hurry to return.
- Official Description (provided by the hotel):
- Chateau on the Park - Christchurch, a DoubleTree by Hilton hotel is designed to provide a tranquil, resort-like stay. The 5-acre property - boasting a moat, a vineyard and a beautiful rose garden - makes our Christchurch, New Zealand hotel feel secluded, but it is only 2.9km from the city. From this hotel, you'll be able to walk to Christchurch Botanic Gardens, Hagley Golf Club and the western business district. Riccarton Westfield and the University of Canterbury also are nearby. ... more less
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- Also Known As:
- Hotel Chateau On The Park