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Heritage Christchurch
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Reviews (744)
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All reviewscathedral squaremezzanine floorgovernment buildingsbeautiful old buildinghealth clubceiling fanpool and gymbeautiful hotelbedroom and bathroomfull kitchenwasher dryernew zealandhuge roomloved this hotelthe heart of the citycentral locationliving area
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Reviewed 22 April 2014

Beautiful historical building very clean had a wonderful stay would stay there again . It was central to the middle of Christchurch and suited to our needs, it's a shame that Christchurch is still suffering from the earthquake from 3 years ago
Carol from Australia

  • Stayed: April 2014
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Thank Carol5455
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this reviewResponded 29 April 2014

Dear Carol5455

Thank you for your feedback subsequent to your recent stay at Heritage Christchurch. As you would have noticed we currently have an ever changing landscape in the CBD as work continues. 2014 is the year where we will see a strong start to the rebuilding of Christchurch meaning more facilities will be available for our visitors. Our location is central City and offers an insight into the rebuilding of Christchurch as you mentioned.

We are very pleased to know that you thoroughly enjoyed your stay at Heritage Christchurch and that our facilities were suitable to your needs. We look forward to welcome you back should you return to Christchurch in a near future.

Kindest regards – Ana.

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Reviewed 22 April 2014 via mobile

A little bit of nostalga being in the middle of rubble but the staff are great and really helpful. Great recommendations. The gym and pool area is also very well equipped. Parking is right out the fromt of the hotel so also great. We would recommend this hotel amd stay again.

  • Stayed: April 2014
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Thank Chonwa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this reviewResponded 29 April 2014

Dear Chonwa,

Thank you for taking the time to place feedback on TripAdvisor subsequent to your recent stay earlier in April. It is pleasing to read positive feedback about the hotel and our team. We hope to have the opportunity to welcome you back should you be visiting Christchurch again.

Kindest Regards – Ana.

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Reviewed 16 April 2014

We stayed here for 3 nights as we wanted to revisit some locations in the suburbs and see how the city had improved from the devastating earthquakes. We thought being right in the centre of the city would mean we would have amenities such as restaurants etc nearby and some sight- seeing as we didn't have any transport available. We arrived late at night due to a flight delay and could not get anything to eat. We were shocked by the fact that facilities - restaurants, bars,shops etc are very sparse and building work started at 7.00 am right next door- even on a Sunday! The apartments were very nice and breakfast was available downstairs at a charge however no other restaurant/ bar facility was available and although it was a beautiful building there was a distinct lack of atmosphere. Perhaps it would be nice to come back once the city was thriving again.

  • Stayed: April 2014, travelled with family
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Thank CURTIS3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this reviewResponded 28 April 2014

Dear Curtis3

Thank you for your feedback subsequent to your recent stay at Heritage Christchurch. As you would have noticed we currently have an ever changing landscape in the CBD, as work continues. 2014 is the year where we will see a strong start to the rebuilding of Christchurch meaning more facilities will be available for our visitors.

We do find that the large apartment style Suites, with all of the facilities that we offer, are very popular. I agree that the building is very beautiful and one that we’re very proud of; being located centrally, in the CBD, is a bonus. At times the local council do operate street cleaners through the early hours, this really is the only time they can effectively clean, this can be noisier than we would like - I do apologize that this impacted on your stay. We are looking at ways to ensure the team remain engaged and enthusiastic and creating a pleasant atmosphere.

We hope that we may be able to welcome you back again, should you be visiting Christchurch in the future. Thank you for placing your feedback on TripAdvisor.

Kindest regards Ana

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Reviewed 5 April 2014

I really enjoyed the Heritage. An amazing building with true historic significance. Located directly in th center of Christchurch, it is ideal for whatever type of trip you are on. The duplex rooms are well equipped and extremely comfortable. The staff was exceptional an helped in ny way they could. My only grip is that the street noise was unbearable with th city garbage trucks making a ridiculous racket at 4:30 AM. The Heritage is a great hotel but I am sorry to st that Christchurch as a city seems a bit mismanaged.

  • Stayed: March 2014, travelled as a couple
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Thank SLPY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this reviewResponded 6 April 2014

Dear SLPY,

Thank you for taking the time to submit feedback on TripAdvisor. It was pleasing to read that you enjoyed your Suite during your recent stay at Heritage Christchurch. We do find that the large apartment style Suites, with all of the facilities that we offer, are very popular. Thank you for your positive comments about our team and their focus in helping in any way they could. I agree that the building is an amazing and one that we’re very proud of, and being located centrally, in the CBD, is a bonus. At times the local council do operate street cleaners through the early hours, this really is the only time they can effectively clean, this can be noisier than we would like - I do apologise that this impacted on your stay. Thank you again for taking the time to place feedback on your experience.

Kindest Regards Marcus.

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Reviewed 2 April 2014

Very good accommodation, lovely sitting area and great mezzanine bed and bathroom.
Location fine for us but maybe not so good for business these days.
A beautiful heritage building quiet and rooms are suites.
Had a great stay

Room Tip: The area in chch will improve as city gets closer to normal. Lovely heritage building.
  • Stayed: March 2014, travelled as a couple
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Thank pamelao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this reviewResponded 5 April 2014

Dear pamelao

Thank you for placing feedback on TripAdvisor. It was nice to read that you enjoyed the Suite style accommodation that our hotel offers. We hope to be able to welcome you back the next time you visit Christchurch.

Kindest Regards Marcus.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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