We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Definitely recommended”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Heartland Hotel Cotswold
Ranked #58 of 146 Hotels in Christchurch
Reviewed 17 August 2014

Spacious ( we had 2 bedrooms and one living room) ,warm rooms and comfy beds .
Just love the overall cottage feel of the place .
The restaurant on the second floor (Tudors) serves tasty food too ,and the restaurant staff was friendly and very polite .
Our best hotel stay in NZ .
Only minus point was there was no supermarket around within walking distance , and we couldn't do any last minute shopping before flying back.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Service
1  Thank Gracie_Chen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maree W, General Manager at Heartland Hotel Cotswold, responded to this reviewResponded 12 November 2014

Dear Gracie_Chen

Thank you for leaving lovely comments on Tripadvisor..... I am so glad you enjoyed your stay at Heartland Hotel Cotswold.

Kind Regards Maree

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (338)
Traveller rating
Traveller type
Time of year
Language
  • More languages

171 - 177 of 338 reviews

Reviewed 12 July 2014

Comfortable room with 5 star standard of cleanliness. free WiFi in the room for one hour and after that as well pretty reasonable charges. friendly staff. overall great experience. will definitely recommend.

  • Stayed: April 2014, travelled with friends
    • Location
    • Rooms
    • Service
1  Thank Manish_Nz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maree W, General Manager at Heartland Hotel Cotswold, responded to this reviewResponded 17 July 2014

Dear 616manishp

Thank you for you placing feedback on Tripadvisor. I am glad you enjoyed your stay at Heartland Hotel Cotswold and hope to welcome you back in the future.

Kind Regards Maree

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2014

The location, comfort of rooms, quality of the bed, the standard of housekeeping, food and hospitality, and the friendliness and helpfulness of all staff, contributed to our most enjoyable time at the hotel
We would definitely stay at the Heartland Cotswald again, it was excellent value for our money and our overall satisfaction was high
We will certainly recommend it to others

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank gayanddon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maree W, General Manager at Heartland Hotel Cotswold, responded to this reviewResponded 17 July 2014

Dear gayanddon

Thank you for sharing your experience on Tripadvisor. I am glad my team ensure you had a memorable stay.

We hope to welcome you back to Heartland Hotel Cotswold next time you are visiting "The Garden City"

Kind Regards Maree

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2014

We enjoyed a lovely, warm and comfortable stay! Our room was cosy, warm and spacious.

We had dinner in the restaurant, Tudors. We were informed that it is their new menu and were absolutely delighted with our choice of meal, the Canterbury Merino Lamb Shoulder - it was delicious and quite different, highly recommended!

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Virna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maree W, General Manager at Heartland Hotel Cotswold, responded to this reviewResponded 4 July 2014

Dear Virna

Thank you so much for sharing your experience on Tripadvisor. Yes, we have recently changed our menu and I do agree the Canterbury Lamb is delicious. Our wine and food selections have a "Cantabarian" focus and include herbs and fruits from our onsite edible garden.

We look forward to welcoming you back when you are next in “The Garden City”.

Kind Regards Maree

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2014

Room 812. Very good size,included couch by window. Small fridge good amount of long life milk. Welcome piece of fudge and good amount of specialist teas.
Issues has a in room power fuse switch which continued to blow when the heater and lights were on. Had to reset several time or turn off the heater to make a coffee. Raised it with hotel so hopefully it will have been fixed for the next person. Good quality toiletries and plenty of towels.
Couple of service issues. 1) they thought I was booked for one night so rang asking me to leave the room, was actually booked for two nights when I checked no apology or explanation. 2) on check out I raised the fuse issues no acknowledgment or apology for inconvenience. Smallish issues but significant.

Room Tip: Try and ask for one at the back of the complex.
See more room tips
  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Emma1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maree W, General Manager at Heartland Hotel Cotswold, responded to this reviewResponded 10 June 2014

Dear Emma1963

Thank you for sharing your experience on Tripadvisor. I am glad you enjoyed the room and our offerings in particular the homemade fudge.

Thank you for bringing the fuse issue to our attention to avoid another guest having the same experience. I apologise that you were inconvenienced during your stay. I would also like to extend an apology for the lack of concern the staff showed when you raised the issues.

I do hope we have the opportunity to welcome you back to Heartland Hotel Cotswold when you are next in Christchurch.

Kind Regards Maree Welgus

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2014

Have been here in May '14, stayed in June ' 14 and will stay again! Space and comfort inside rooms exceeded my expectations. Really quiet being a city hotel and so much space to move around. A must visit is the Restaurant/Bar.

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank DawnAmbadan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maree W, General Manager at Heartland Hotel Cotswold, responded to this reviewResponded 10 June 2014

Dear DawnAmbadan

Thank you for sharing your comments on Tripadvisor. I am glad you enjoyed your stay and dining experience.

I have shared your comments with my team. We look forward to welcoming you back to Heartland Hotel Cotswold when you are next on this side of the Southern Alps.

Kind Regards Maree

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2014

Stayed here as part of a group. Very quaint hotel resembling a tudor inn. Rooms were very large and sparse. I had a connecting door which I was able to open, revealing another door to the room next to mine. I didn't try to open it because I could hear people inside. However I did lodge a chair against the door in case someone wandered in during the night. The hotel is spread out quite a bit and my room was a long way from the restaurant and at the back. The bathroom was great with a heated towel rail. Was lovely getting out of the shower and having a nice warm towel. Meals were very good. Very sobering driving around Christchurch and seeing the remnants of the earthquake.

  • Stayed: April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank roselilycat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maree W, General Manager at Heartland Hotel Cotswold, responded to this reviewResponded 10 June 2014

Dear roselilycat

Thank you for your comments on Tripadvisor. The hotel is in an excellent location and I agree the rooms are large and spacious.

Your feedback is very much appreciated.

Thanking you Maree

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Christchurch hotels
0.2 mi away
Pavilions Hotel
Pavilions Hotel
#14 of 146 in Christchurch
636 reviews
1.2 mi away
Hotel 115 Christchurch
Hotel 115 Christchurch
#34 of 146 in Christchurch
394 reviews
1.0 mi away
Chateau on the Park - Christchurch, a DoubleTree by Hilton
Show Prices
Show Prices
Show Prices
1.5 mi away
Quality Hotel Elms
Quality Hotel Elms
#35 of 146 in Christchurch
277 reviews
0.1 mi away
Merivale Manor
Merivale Manor
#2 of 146 in Christchurch
649 reviews
0.2 mi away
Ashford Motor Lodge
Ashford Motor Lodge
#42 of 146 in Christchurch
138 reviews
Show Prices
Show Prices
Show Prices

Been to Heartland Hotel Cotswold? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Heartland Hotel Cotswold

Address: 88-96 Papanui Road | Merivale, Christchurch 8014, New Zealand
Region: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #58 of 146 Hotels in Christchurch
Price Range: £74 - £117 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Heartland Hotel Cotswold 3.5*
Number of rooms: 77
Reservation Options:
TripAdvisor is proud to partner with Agoda, Expedia, Booking.com, Odigeo, TripOnline SA, Hotels.com, Ebookers, LateRooms, Evoline ltd, Cancelon, HotelsClick, 5viajes2012 S.L. and HotelQuickly so you can book your Heartland Hotel Cotswold reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Heartland Hotel Christchurch

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing