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Heartland Hotel Cotswold
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Reviews (371)
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Reviewed 18 October 2010

Our group consisted of 3 couples in Christchurch for a few days golfing (and shopping for the golf widows). We each had a 1-brm suite, which was perefect for us - it enabled us to have our own space, yet we could all gather in one room to have an end of day catch-up and plan the evening's activities. The Cotswold is dated but my friends found that quite quaint. I was initially worried as I had stayed here probably a decade ago.and nothing had changed in terms of decor, However, my friends seemed to be happy and I managed a soak in the bath each night so I was easily pleased.

The hotel was central enough to walk to shops and to transport services so the girls could hit the shops. As we had a vehicle it was not necessary for us to be right in the cbd. There was a popular Thai restaurant amongs a cluster of others just a short walk down the road, where we had an enjoyable meal. We had takeaways from the Italian restaurant the next night which was part of that cluster - they do gluten free options favoured by hubby. The hotel very kindly provided us with crockery and cutlery. That is great customer service indeed considering they do have a restaurant on-site.

I was awoken early the first morning by a tour bus that parked and packed right outside our unit, but aside from that, and a couple of early departing guest, we were not disturbed by any noise.

It would not have been my first choice for accommodation, but overall the staff and customer service were great, and we enjoyed our stay. On that basis I would be happy to stay there again.

  • Stayed: October 2010, travelled with friends
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Thank VivieK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2010

My family and I stayed there for a few nights in May 2009 and found that it was in a great spot, close to the city and just up the road from the casino. The room was clean and comfy but was very dated. It was like stepping back in time to the mid 70's. I actually found it to be very quaint. I would be happy to stay here again.

  • Stayed: May 2009, travelled with family
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Thank michaelwebster65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2009

Staff helpful and friendly enough although could be better but main problem was standard of decor and facilities. Was like being in a time warp stuck in the 70's. Very very poor and compared to all the other hotels of a similar price range we stayed in during our trip away this was by far and away the worst.

Location was ok - walkable into town. Cleanliness ok although the age of everything made it feel dirty. Mattresses were awful and I considered sleeping on the floor. Shower only and it lacked power.

  • Stayed: November 2009, travelled with friends
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Thank britinnz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2009

Stayed at the hotel with a group. Very courteous staff and comfortable room. Hearty breakfast available in the mornings, and a quiet location. Short walk from the Casino and central Christchurch. Would recommend this hotel to those looking for an overnight stay, or those staying a couple of days sightseeing in the Christchurch area.

  • Stayed: November 2008, travelled with friends
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Thank TripMember073020151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2007

We stayed for 2 nights at the cotswold hotel, reception at checking in was helpfull and friendly, our motor inn unit was upstairs.It was a very warm unit but very big/spacious.The furniture was very old and the carpet was very stained.but the kitchen/sink/shower/toilet was clean. the windows were old we could not close them so the noise from the airco unit from the restaurant en staff who were having a break was very good to hear, so we woke up early.The bed was good (i'm a fuzzy sleeper).When we asked for a taxi to get us in town the next day a no so friendly man at the reception was visibly not pleased to do that and half way the conversation with the taxicompany he handed over the phone and we had to complete the conversation our own!For 1/2 night the hotel was just fine, and the most important things were clean.

  • Stayed: February 2007
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2  Thank esther31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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