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“Excellent boutique hotel”

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The George Christchurch
Ranked #5 of 146 Hotels in Christchurch
Certificate of Excellence
GreenLeadersSilver level
Reviewed 23 June 2014

Very happy with almost everything abt the hotel- hotel staff came running out into the cold to help with bags from rental car, cosy room with heated bathroom floor, nice touches like the macarons and chocolates and the george bear, etc etc.

Only thing is the thin walls of the rooms- could hear every single word by neighbours like they were at my door, but luckily there werent many guests at this time. Otherwise, all is great.

Room Tip: Ask for fourth floor room with balcony.
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  • Stayed: June 2014, travelled as a couple
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Thank Farnee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheGeorgeGM, General Manager at The George Christchurch, responded to this reviewResponded 27 June 2014

Dear Farnee,

Thank you for your feedback. We are delighted that you were happy with almost everything about your experience with us.

We are surprised to hear the issues you experienced with sound travelling between the rooms however we will look into this further to see if there is something we can do about this.

Thank you again for taking the time to post your feedback.

Kind regards,
Bruce Garrett
General Manager

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947 - 953 of 1,452 reviews

Reviewed 22 June 2014

Modern low-rise boutique hotel in a nice location with very helpful service staff and a nice restaurant which is almost always packed during dinner. There are artworks spread out over the property that you can uncover on an art trail.

Be pampered with a welcome drink upon check-in. Rooms though compact, are very comfortable and well equiped. Stayed during winter and was very impressed by the fact that the bathroom came with heated towel racks so that you will have warm towels to use after your shower. Female guests will absolutely love the toiletries provided. Only hiccup during the stay was the in-room safe failing to lock. Staff tried their best to fix it but was unable to get a technician to come in on a Sunday.

Keeping their complimentary George bear as a memento and he's roaming the world with me!

  • Stayed: June 2014, travelled on business
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1  Thank Y880
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheGeorgeGM, General Manager at The George Christchurch, responded to this reviewResponded 27 June 2014

Dear Y880,

Thank you for your positive feedback and particularly your comments on our location, helpful staff and our restaurant.

We are sorry that we were unable to resolve the issues with your safe however can confirm that it is now working as it should.

Thank you for taking the time to submit this review.

Kind regards,
Bruce Garrett
General Manager

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Reviewed 22 June 2014

We treated ourselves to a night in town for my birthday (we live 1 hour from Christchurch). The George is the best Hotel in Christchurch and was my obvious choice, having stayed a number of times over the years. We were NOT disappointed! The team were very welcoming, friendly and helpful. The room was fantastic with a view overlooking Hagley Park. I forgot cufflinks and it was no problem for the team. I was able to choose from 3 sets they had, one to borrow for the evening. It's these little extras that set The George apart. Nothing is a problem. In our opinion The George measures up against any overseas hotel we have stayed at. Congratulations to the team at The George.

Stayed: June 2014, travelled with family
1  Thank Ian106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheGeorgeGM, General Manager at The George Christchurch, responded to this reviewResponded 27 June 2014

Dear Ian106,

We are delighted you enjoyed your birthday celebrations with us and certainly appreciate your loyal business. It is always a pleasure to welcome back our regulars and our team get a buzz out of creating an environment where our guests feel welcome and at home. We are glad that we could resolve the cuff-link issue and look forward to welcoming you back for your next visit.

Kind regards,
Bruce Garrett
General Manager

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Reviewed 17 June 2014

There is nothing particularly wrong with the George. The staff are excellent, as is their service, but the rooms let down the aspiration to be a true 5 star property. It may be the best that Christchurch has to offer, but it could be so much better

  • Stayed: May 2014, travelled as a couple
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1  Thank CanadaBruceNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheGeorgeGM, General Manager at The George Christchurch, responded to this reviewResponded 18 June 2014

Dear CanadaBruceNZ,

Thank you for taking the time to post your review. We are very happy that you found our staff and service excellent however we are sorry to hear that our rooms did not meet your expectations.

Kind regards,
Bruce Garrett
General Manager

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Reviewed 9 June 2014

I have been staying at this lovely hotel for the past 10 years whenever I visit Christchurch for a family event and introduced my husband on our honeymoon in 2007. We stayed here for the weekend recently and were upgraded to a suite on the 4th floor which was very comfortable. Great service with the staff happy to share a joke and Mark who is always very friendly, makes you feel as though you have come home. Because of family commitments, we have never had the chance to dine at Pescatore but the food in the Bistro is always good and breakfast particularly enjoyable. You do need to book for dinner though as it gets very busy. The George is consistently good and we would not want to stay anywhere else in Christchurch.

  • Stayed: June 2014, travelled as a couple
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Thank cdmknows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheGeorgeGM, General Manager at The George Christchurch, responded to this reviewResponded 10 June 2014

Dear cdmknows,

Thank you for taking the time to post this review. We certainly appreciate your loyalty and are only too happy to upgrade our return guests whenever possible. Thank you for your kind comments regarding our service and food quality.

We look forward to welcoming you back to The George on your next visit to Christchurch.

Kind regards,
Bruce Garrett
General Manager

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Reviewed 8 June 2014

We booked into the George for a weekend away and to revisit my husband's home town for the first time since the quakes.
Arriving late on Friday we were immediately meet with a friendly smile and comforting words of relax and took us to our suite . The room was perfect for a weekend away and a warm and safe haven from our daily excursions into the remaining CHCH landscape. After we settled in , the reception desk rang to see if we needed a beverage to make us feel at home . A lovely gesture that was very much welcomed and made us feel very much at home without me making it (perfect!!!). This is what this hotel is about, make you feel at home in luxury without the necessary housekeeping activities you do at home. All the luxury things that make you sink into the warm seats with a coffee or wine. The waiting staff were lovely and we enjoy both restaurants very much for the amazing service and would rate them highly, The food was divine. Housekeeping were incredibility helpful as we had a bottle of cream burst in our bag. Our lovely lady quickly came up and gathered the messy jersey and top and fixed our problems.
Remember this is not a resort hotel, it is a hotel that takes pride in making you feel at home and pampered, they meet you at the door to help you with anything you need, whether it be a cup of coffee after a walk around Hadley park or whatever you desire. Can't wait to book in again

Room Tip: We were in a suite on the 4th Floor, which was lovely
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  • Stayed: June 2014, travelled as a couple
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Thank mhall14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheGeorgeGM, General Manager at The George Christchurch, responded to this reviewResponded 10 June 2014

Dear mhall14,

We are delighted you enjoyed your stay with us, and that we achieved our goal of making you feel at home (without having to worry about any of the chores that being at home generally involves). We are thrilled that you were impressed by the service levels provided by our housekeeping and wait staff and with the quality of food served in both our restaurants.

We look forward to welcoming you back to Christchurch on your return visit.

Kind regards,
Bruce Garrett
General Manager

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Reviewed 28 May 2014

In the heart of a city under reconstruction, there lies a gem called The George. My wife and I stayed there with a travel group that had the entire hotel. We were all made to feel like this was our home. My favorite part about the hotel was the floor to ceiling window in our room that overlooked the beautiful gardens adjacent to the property.

Room Tip: Rooms on the inside have floor to ceiling windows. Rooms on the ends are two bedroom suites.
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  • Stayed: May 2014, travelled as a couple
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Thank GoMrB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheGeorgeGM, General Manager at The George Christchurch, responded to this reviewResponded 1 June 2014

Dear GoMrB,

We are delighted you enjoyed your stay with us and felt right at home. We very much enjoyed hosting your group and hope that this small taste of New Zealand has encouraged everyone to return for further exploration in future.

Thank you for taking the time to post your feedback.

Kind regards,
General Manager
Bruce Garrett

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The George Christchurch

Address: 50 Park Terrace, Christchurch 8001, New Zealand
Region: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Green Hotel in Christchurch
#3 Business Hotel in Christchurch
#5 Luxury Hotel in Christchurch
#7 Romantic Hotel in Christchurch
Price Range: £185 - £434 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The George Christchurch 5*
Number of rooms: 53
Official Description (provided by the hotel):
The George is the essence of supreme comfort. Its 53 spacious rooms are designed with a stylish eye for detail, complete with luxury amenities. With a one-to-one ratio of staff to guests, impeccable service is guaranteed. In 2013, 2012 and 2010 it was recognised as ‘New Zealand’s #1 City Hotel’ in Travel + Leisure World’s Best Awards, was New Zealand’s Leading Boutique Hotel’ 2006 – 2010 & 2012 – 2013 in the World Travel Awards. The George offers discerning travellers superb comfort and individual attention in an intimate ambiance. ... more   less 
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Also Known As:
The George Christchurch Hotel Christchurch
The George Hotel Christchurch
George Hotel Christchurch

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