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“Beautiful boutique - great location.”

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The George Christchurch
Ranked #5 of 146 Hotels in Christchurch
Certificate of Excellence
GreenLeadersSilver level
Reviewed 26 August 2014

This hotel is absolutely charming. Great staff, great atmosphere, lovely spacious rooms with all mod cons, and a lovely restaurant with a fabulous menu. The hotel is in a great location just a short walk away from the cathedral and on the Penguin bus route to the Arctic Centre. We thoroughly enjoyed our stay at The George in Christchurch and hope to return one day. One lovely gesture was George the teddy who was given to our 9 year old daughter and who's now made the trip across the world to the UK.

  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
1  Thank NathalieBAltrincham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheGeorgeGM, General Manager at The George Christchurch, responded to this reviewResponded 28 August 2014

Dear Nathalie,

We are thrilled you enjoyed the atmosphere, rooms, restaurant, location and our staff and we are delighted you enjoyed your overall visit. It is great to know that George Bear is being well looked after. Thank you for taking the time to post this review and we hope to welcome you back to The George one day.

Kind regards,
Bruce Garrett
General Manager

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872 - 878 of 1,394 reviews

Reviewed 22 August 2014

When we first pulled up to the George I was a bit disappointed. In my mind I had imagined a kind of British aristocratic hotel, while this was a more modern american looking hotel. However I wasnt disappointed for long!

This is a wonderful hotel, its not a knock you over with luxury type place, but everything is just right and the staff make it a wonderful place to stay.
There had been a slight mix up at the airport, they had sent a car to pick us up when we had informed them we had a wheel chair. No problems, a quick phone call and we were in the next maxi taxi, compliments of the hotel. Check in was seemless and while checking in we mentioned that we were going to drive to Queenstown when we checked out in three days time. When we came back from dinner, waiting at our door was printed out driving maps, places to visit along the way and some recommendations for car hire companies.

We had a our disabled son with us, and while he seemed to be the only child I saw staying at the hotel, there was never any feelings of inconvenience that you some times get in childless hotels.
The morning we left, we had missed breakfast but the chef cooked some scrambled eggs, especially for our son, even though they had started the lunch menu.

We had a beautiful room with a huge full length window over looking the park, free wifi, underfloor heating in the bathroom (just heaven when its so cold outside) soft comfortable beds and walking distance to anywhere in Chistchurch.

A wonderful 5 star hotel without the stuffiness and with the most wonderful staff. Thank you!

Room Tip: choose the rooms with the park view
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  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank triciafromoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheGeorgeGM, General Manager at The George Christchurch, responded to this reviewResponded 24 August 2014

Dear Tricia,

I am glad that we were able to quickly offset your initial disappointment. Yes our exterior is kind of understated and certainly not a grandiose manor house. However you quickly identified that our focus is on delivering a quality guest experience with friendly, attentive staff for whom nothing is too much trouble. Thank you for sharing some examples of where our team have gone the extra mile to look after you and we will pass on your comments to those team members involved.

I hope the rest of your travels went well.

Kind regards,

Bruce Garrett
General Manager

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Reviewed 21 August 2014

Husband had organised a night at The George. We have dined there several times but never stayed(its our home town). We now have first hand experience as to why this hotel is so highly regarded. The Park suite was amazing and although the sun was out on a cool winters day, we could not resist putting the gas fire on. Heated floors in the bathrooms, huge comfy beds, double shower and more....it was amazing. We enjoyed the degustation 'evolution' menu at Pescatore , one of the in house restaurants. This in itself was an experience for all the senses. Jenna, our waitperson, was outstanding in her service and explanations of the food and matching wines. I can't recommend the George Hotel enough. I'm sure the take home teddy, George, after a few adventures afar, looks forward to returning...if my home was like this I wouldn't want to leave! A really special treat.

  • Stayed: August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank micsgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheGeorgeGM, General Manager at The George Christchurch, responded to this reviewResponded 24 August 2014

Dear Micsgirl,

We are delighted you enjoyed your visit with us and in particular the room, food and service. We have passed your comments on to Jenna along who was thrilled to see her service acknowledged. Thank you for taking the time to post this review and for your kind recommendation to other travellers.

We look forward to welcoming you back to The George in future.

Kind regards,

Bruce Garrett
General Manager

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Reviewed 18 August 2014

One of the friendliest hotels I have had the pleasure of staying in. Lovely food and in a great location for walking into the city and surrounding parks and gardens. The teddy bear as a parting gift was a sweet touch!

  • Stayed: August 2014, travelled as a couple
    • Rooms
    • Service
Thank Junevelyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheGeorgeGM, General Manager at The George Christchurch, responded to this reviewResponded 19 August 2014

Dear Junevelyn,

Thank you for your kind comments regarding the friendliness of our team, our food and location. We are very pleased you enjoyed our gift of George Bear.

Thank you for taking the time to post this review.

Kind regards,
Bruce Garrett
General Manager

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Reviewed 17 August 2014

Little competition unfortunately.any hotel with a shower curtain cannot be highly rated.Our food order at the bar was lost and had to be served in our room.Their signature restaurant ,highly recommended not open Sun/Mon.Why would any hotel give you a Teddy Bear?Put your effort into service and accommodation.

Room Tip: Do not bother
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  • Stayed: August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Russell R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheGeorgeGM, General Manager at The George Christchurch, responded to this reviewResponded 19 August 2014

Dear Russell,

Thank you for taking the time to post your feedback. We are sorry to hear that your recent stay with us did not meet your expectations. Yes, one of our two restaurants is closed on the two quietest days of the week and we do try to make this clear on our website and all booking confirmations where people book directly with us. I note you made your booking through a third party website so I have requested that they also include opening days in their information.
Our other restaurant however is also very well regarded and is also considered one of the top restaurants in the city.

I would like to apologise for the fact that, due to an issue with equipment failure, your order for bar snacks did not transfer through to the kitchen and the subsequent delay was unacceptable. I see that our team apologised at the time and appropriately did not charge for the snacks.

Our George Bears are extremely popular and we are definitely going to continue giving these away to our valued guests. They are not a gesture to make up for any other service compromise and we will always strive to deliver the highest level of service.

Thank you again for your feedback.

Kind regards,
Bruce Garrett
General Manager

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Reviewed 16 August 2014

For my partner and I, this was our last stop before heading home and deciding to use the last of our holiday money in The George's Park Suite, was the best decision.
the facilities were first class
the layout was perfect
the view was picturesque and relaxing.
the staff service and complimentary "George" bear made our stay complete.

Standout was the use of modern facilities such as heated floors, gas fire place, dual occupant shower and a bed that felt like you were sleeping on a cloud! (a very large cloud).

  • Stayed: September 2013, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Mitchell R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheGeorgeGM, General Manager at The George Christchurch, responded to this reviewResponded 17 August 2014

Dear Mitchell,

Thank you for your kind comments on our facilities, view, service and George Bear. We are delighted you enjoyed your visit with us and that we were able to cap your holiday off on a high note.

Thank you for taking the time to post this review and we hope to welcome you back to The George should you have another opportunity to visit Christchurch again in the future.

Kind regards,

Bruce Garrett
General Manager

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Reviewed 14 August 2014

We stayed at The George hotel in an executive room. It was lovely for a nights getaway from the kids. The staff were friendly and helpful, and the room was beautiful - nice big bed, and good bathroom. A great location for a stroll through the gardens. The breakfast was delicious, and it was wonderful to eat dinner at Pescatore and be only a few rooms away to walk home at the end! Food and service there was amazing.

  • Stayed: May 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Gemma_NZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheGeorgeGM, General Manager at The George Christchurch, responded to this reviewResponded 17 August 2014

Dear Gemma,

We are delighted you enjoyed the room, location, food and service and that we were able to provide a lovely haven for your night away.

Thank you for taking the time to post this feedback and we hope to welcome you back to The George next time you need another night away.

Kind regards,

Bruce Garrett
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The George Christchurch

Address: 50 Park Terrace, Christchurch 8001, New Zealand
Region: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Green Hotel in Christchurch
#3 Business Hotel in Christchurch
#5 Luxury Hotel in Christchurch
#7 Romantic Hotel in Christchurch
#15 Family Hotel in Christchurch
Price Range: £186 - £554 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The George Christchurch 5*
Number of rooms: 53
Official Description (provided by the hotel):
The George is the essence of supreme comfort. Its 53 spacious rooms are designed with a stylish eye for detail, complete with luxury amenities. With a one-to-one ratio of staff to guests, impeccable service is guaranteed. In 2013, 2012 and 2010 it was recognised as ‘New Zealand’s #1 City Hotel’ in Travel + Leisure World’s Best Awards, was New Zealand’s Leading Boutique Hotel’ 2006 – 2010 & 2012 – 2013 in the World Travel Awards. The George offers discerning travellers superb comfort and individual attention in an intimate ambiance. ... more   less 
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Also Known As:
The George Christchurch Hotel Christchurch
The George Hotel Christchurch
George Hotel Christchurch

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