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“Great location and shuttle service”

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Sudima Hotel Christchurch Airport
Ranked #20 of 146 Hotels in Christchurch
Certificate of Excellence
Reviewed 1 July 2012

Close to airport with 24 hour shuttle from airport. Clean, warm but expect a walk to get to room as mostly on one level. Great value for money transit hotel.

Stayed: June 2012, travelled with family
1  Thank Ozstars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 5 July 2012

Dear Ozstars

Thank you for your comments. I am pleased you found the hotel convenient and also value for money.

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1,490 - 1,496 of 1,790 reviews

Reviewed 29 June 2012

Everything from when I arrived until I left after an overnight stay was a pleasant experience. My check-in was friendly and efficient, my room welcoming and comfortable, The ambiance in the bar and restaurant is positive.

Room Tip: Sorry, no idea. Allocated room.
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  • Stayed: June 2012, travelled on business
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1  Thank MerlinBlaise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 5 July 2012

Dear Merlin Blaise

Thank you for your comments. I am pleased you found staying with us a pleasant experience.

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Reviewed 28 June 2012

Stayed here for one night due to our flight being cancelled. Great pick up/ drop off service. The room was a bit smelly due to it not being used or not aired. Great location to airport, check in very good only one night, so we can not give too many other details.

Room Tip: Great location for air port could not get better,700 mtrs.
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  • Stayed: June 2012, travelled as a couple
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Thank dicke-nz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 6 July 2012

Dear dicke-nz

Thank you for your comments. I am pleased you found our location convenient and you appreciated our 24 hour free courtesy shuttle. Hopefully you left details about the room smell with our housekeeping team so they could investigate the cause.

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Reviewed 28 June 2012

This was a bit of a shock to the system after 3 weeks of staying with friends and in Youth Hostels where you get to meet and talk to people from all over the place. Definitely not our sort of place. It was recommended by a travel agent and I can understand why. It is spitting distance to the airport and runs a courtesy bus to an from there as required.
No complaints about the staff, they were fantastic. It's just the impersonal nature of large hotels that we don't really like.
We ended up staying 2 nights instead of one so we could visit a cousin in Christchurch. I'm not sure what the staff thought when we left the room as we were finishing our food and wine and had a lot of rubbish to dump before taking our flight home. Perhaps they are used to that but maybe they don't have a lot of self caterers so they might have been wondering just how hungover we were.
Needless to say, since we had all the leftovers, we didn't eat at the hotel so can't comment on the food there.
Summary: A convenient location with cheerful and helpful staff but not an intimate atmosphere.

Room Tip: I can't imagine that any of them are very special.
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  • Stayed: April 2012, travelled as a couple
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1  Thank Goannas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 6 July 2012

Dear Goannas

Thank you for your interesting comments. I am pleased you found our location convenient and our staff cheerful and helpful.

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Reviewed 27 June 2012

I was on a late flight back from Australia, there van picks you up and takes you to Sudima, which was probably the best thing about this hotel. The night staff on the 24th of June were over friendly which came across as fake. They made it a bit uncomfortable. I was hungry after my flight and wanted to get room service they only have microwave meals which are over priced. The only reason I would stay again would be I could not get a flight on the same day and it a fantastic location by the airport.

  • Stayed: June 2012, travelled solo
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Thank Aimee H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 6 July 2012

Dear Aimee H

Thank you for your comments. I am disappointed you found our night staff 'over friendly' making you feel uncomfortable. We regularly receive great feedback about our friendly and helpful team and the down to earth service offered to our guests.

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Reviewed 27 June 2012

We stayed here recently, not usually our choice when staying in NZ but due to airline changes of our flight departure time it seemed to be the best option for a early morning flight. Our evening was pleasant and the resturant good although they do need to train wait staff a little better in the art of waiting upon patrons, that aside it was value for money and pleasant surroundings. We checked out at 3.30am for our flight , their shuttle bus making the dash across the road easy on a cold morning. We found out at checkin that our flight had now been delayed by 7 hours and would not leave until mid afternoon. We decided to not wait in a cold airport for that length of time, so we walked across back to the Sudima to see if we could wait in their lounge until at least until day light. We could indeed , not only could we do this but they offered us back our room we had checked out of and extended the check out time due to the fact that our flight was delayed. Cold and tired from our early rise we were able to go back to bed and catch a few more hours sleep until lunch time. We discovered then we were to be delayed until 7pm a further 4 hours. They stored our hand luggage to enable us to go out for awhile rather than sit at the airport. Upon returning we were given a courtesy life back to the airport. This great serviced turned what could have been a miserable 13 hour delay into an extra day in Christchurch. We think that we will be using them again when we need to fly in and out of Christchurch.!

  • Stayed: June 2012, travelled as a couple
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1  Thank vondyH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 6 July 2012

Dear VondyH

Thank you for your comments. Delayed flights make for stressful times and I am pleased we were able to make your day less miserable. We look forward to your return.

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Reviewed 20 June 2012

Stayed here the as we had an early morning flight. We booked a Premium Bureau Room which was nice and modern. Had a view of the pool area. You can hear the rooms around you (bathrooms and a bit of the tv).

Ate at the restaurant, the food was very nice. They forgot our main meals so had to wait for them as we saw everyone who came in after us get theirs. We had to ask where ours were, only to be told they were coming shortly, 15 mins later they arrived with no apology.

But in all, a great location wise motel for those late night/early morning flights.

  • Stayed: June 2012, travelled as a couple
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1  Thank itsmebarbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 6 July 2012

Dear itsmebarbs

Thank you for your comments. Please accept my apologies for the delay you experienced in receiving your meals. I am pleased you found Sudima Christchurch a great location for your early morning departure.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sudima Hotel Christchurch Airport

Address: 550 Memorial Avenue | PO Box 14-043, Christchurch 8053, New Zealand
Region: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Luxury Hotel in Christchurch
Price Range: £90 - £169 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sudima Hotel Christchurch Airport 4.5*
Number of rooms: 246
Official Description (provided by the hotel):
With the completion of the redevelopment and refurbishment programmes, Sudima is now a 4.5 star Qualmark rated Hotel located right at the doorstep of the Christchurch International Airport. With 246 well-appointed guestrooms, the Acheron Restaurant & Bar, this Hotel is the perfect place to stay for the start or end of your journey through the stunning South Island of New Zealand. The Spitfire Shopping Square and the Antarctic Centre are just next door so there are lots to do without having to travel afar. ... more   less 
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Also Known As:
Sudima Hotel Christchurch

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