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“Poor quality and value”

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Sudima Hotel Christchurch Airport
Ranked #21 of 144 Hotels in Christchurch
Sydney, New South Wales, Australia
Level Contributor
1,888 reviews
237 hotel reviews
common_n_hotel_reviews_1bd8 736 helpful votes
“Poor quality and value”
Reviewed 18 August 2014 via mobile

I was extremely disappointed in this 'motor lodge with a restaurant'. Sure, it is close to the airport, which was extremely handy but that was tge only thing going for it.
They are undergoing significant rebuilding at the moment, I imagine they will bulldoze the current rooms - if they don't they should. Walls are paper thin (conversations and snoring) so it shouldn't take much effort to topple them over.
And the price - $180 - was very high for a poor offering.
There are better options nearby.

Stayed August 2014, travelled on business
Helpful?
3 Thank Albywon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IftiHussain, Manager at Sudima Hotel Christchurch Airport, responded to this review, 20 August 2014
Dear Albywon

Thank you for taking the time to provide us with your valuable feedback.

We realise that the walls in our older rooms are thin and noise do travel through them. As you had observed, the hotel is currently undergoing a major redevelopment, whereby an older block will be replaced by a new block with 87 Executive Rooms, rest assured these new rooms have sound proofing between rooms.

I hope this will not preclude you from staying with us again, we currently have a wing that has concrete walls which are sound proofed.

Regards
Fui Ching
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Wellington, New Zealand
Level Contributor
38 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 18 August 2014

I have stayed twice in Sudima Airport in the last 2 months. Hotel is conveniently located - a 5 minute walk from the airport.

Rooms are ok, nice bathroom amenities. I would not stay there longer than 1 night, but if you have an early flight, I think that it is a good option.

  • Stayed August 2014, travelled solo
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Jacek_TA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IftiHussain, Manager at Sudima Hotel Christchurch Airport, responded to this review, 22 August 2014
Kia Ora Jacek,

Thank you for this kind and appreciative review and we are glad to note that our bathroom amenities were to your liking; alongside finding us as conveniently located, just within 5 minutes walk from the airport !

With this encouraging note, we will continue to strive for guest service excellence and would be delighted to welcome you again to the Sudima Christchurch Hotel, should your travel brings you back to the Garden City in times ahead.

Best Regards,

Milind Patil | Sudima Chc Management
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Dunedin, New Zealand
Level Contributor
2 reviews
Reviewed 16 August 2014

hair in the bed when I turned down the covers. Milk was sour , one side of the bed was high other side low. Not a nice after travelling. Only good thing is close to the airport. Great shuttle service.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank nat_heat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Queenstown, New Zealand
Level Contributor
92 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 16 August 2014

Pickup at the airport was was prompt and hotel reception was efficient and friendly.
Our room on the ground floor was clean and tidy and the bed comfortable.However the decor was dated and the TV was an old CRT,No complaints ,it is close to the airport and has a very good restaurant

  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank dcleghorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rangiora
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 August 2014

Great location within walking distance to airport. Clean, tidy, quiet room. Need to advise change in long term carparking policy as this was why I booked this hotel. Reception and Shuttle Driver were all very friendly and helpful.


  • Stayed August 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Tiffany902
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, New Zealand
Level Contributor
171 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 15 August 2014

I had two nights here. My room was spacious, the bed very comfortable, shower hot, lovely towels. Evening staff were warm, welcoming, even put my parking permit in the car for me because it was raining. First morning, a helpful chap got water to de-ice the car's windscreen.
Restaurant staff a bit mixed- I wanted simply two poached eggs for breakfast without paying for the full English, but this couldn't be done. Menu for evening meal was simple, but my meal was enjoyable and service excellent. I noticed that all around me had eaten all their meals, so that is a good sign. Morning reception staff very formal and crisp.
Yes, there is some aircraft noise, but not all the time.

  • Stayed August 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Finona68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IftiHussain, Manager at Sudima Hotel Christchurch Airport, responded to this review, 21 August 2014
Dear Finona

Thank you for your comments about your recent stay with us. We have shared this with our team and it is motivating for all of us here.

We are glad that you have found your room to be comfortable and the service from the staff was good.

You should have been able to have the poached eggs, we have some new trainees in the restaurant and appreciate your feedback, please rest assued that we will train them in flexibility around meal offerings.

We look forward to welcoming you back to stay with us soon.

Regards
Fui Ching
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland, New Zealand
1 review
Reviewed 13 August 2014

Good no fuss stay and good location near airport. The only issue I had was that the reception area was under construction and it was not that easy to find the new reception.
Overall a good place to stay.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank IanHovenden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sudima Hotel Christchurch Airport

Property: Sudima Hotel Christchurch Airport
Address: 550 Memorial Avenue | PO Box 14-043, Christchurch, New Zealand
Region: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Luxury Hotel in Christchurch
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Sudima Hotel Christchurch Airport 4.5*
Number of rooms: 156
Official Description (provided by the hotel):
Two-story Hotel located next to golf course & recreation center, adjacent to airport (free transfer) & 10 km from city center. ... more   less 
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Also Known As:
Sudima Hotel Christchurch

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