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“Brilliant in time of need!”

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Sudima Hotel Christchurch Airport
Ranked #21 of 144 Hotels in Christchurch
New zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Brilliant in time of need!”
4 of 5 bubbles Reviewed 23 February 2011

Maybe the judgement of a hotel should be how it handles stress and deals with calamity. On the afternoon of the earthquake 22/2/11 well over 200 stranded travellers were invited to camp out at the Sudima. We all shared the floor space of foyer and corridors as they were fully booked - blankets and pillows were provided, a dinner for no charge only "koha" a maori word meaning give what you can - Sudima asked that later we all give an online donation to earthquake appeal. Refreshments of tea and coffee and breakfast the next day was also provided. The staff were simply amazing - I didn't meet one who was rude or offhand ( unlike some of the travellers who were very demanding) - and it was very difficult for them to do their job with people lying everywhere. I then managed to get a room for the next night and it was spotless...

  • Stayed February 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank maiyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,699 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (210)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Monmouth, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 22 February 2011

On our arrival in the room, we found large amounts of somebody's hair in the basin plughole and more hair and dirt in the bath / shower. The carpet was also filthy. When the hotel staff were told - and several were tried on different occasions - they offered to make a note of our complaint but not one of them offered to send a cleaner to rectify the problem. In five weeks in NZ, it was the only dirty room - everywhere else was spotless and elsewhere the hotel staff were obliging and helpful - not in the Sudima! In its favour, it has a very convenient location near to the airport and is a Qualmark 3*plus but Qualmark's inspectors need to visit again! Avoid this hotel!

  • Stayed February 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank NZfanclub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, New Zealand
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 2 February 2011

Beware: The room you get is not what is on the website.

The rooms are very small. I was quite surprised. The tv reception is bad. The bath is non existent, as is the balcony.

If this is want you want, then yes stay here.

Mine was an overnight stay for an early flight. I booked a premium room, because the web site says each [premium room] ensuite bathroom includes both a bath and shower. I wanted a long soak in a bath before my journey.

The room had no bath. Just a shower. It did not even have a shower over bath.

I complained about this at check-out and was cheerily told, all was OK because i had stayed in a new room. Whatever that meant.

The email i received after booking the room, said the room would have it's own balcony. The room had no balcony of any description. Although i didn't particularly want one anyway.

Watch out about the internet access too. The Sudima web site does not actually lie about this one (as far as i know). It says internet access from all rooms. It would be more honest to insert the word wired in there.

Unfortunately the Sudima method of supplying internet was incompatible with my method of consuming it (ie i had an ipod touch). As a result i ended up queuing in the lobby to use the pay computer there.

I successfully used my ipod touch on all other places i stayed at on my trip.

  • Stayed January 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Bruce064
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gold Coast
Level Contributor
135 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 bubbles Reviewed 7 January 2011

We stayed in a family room for one night at the start of our holiday. Conveniently located next to the airport with free shuttle. Standard hotel. Clean and had the basics. Nothing fancy but adequate for a one night stopover.

  • Stayed December 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank TravelBorts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, NZ
Level Contributor
149 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
5 of 5 bubbles Reviewed 20 December 2010

I had an unplanned extra night in Christchurch and the Sudima is a great spot (walking distance to Christchurch airport). The rooms are clean and comfortable and the hotel has all the necessary amenities.

  • Stayed December 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Duncan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 15 December 2010

Stayed for just one night as friend had to be at the airport at crack o dawn for a 6am international flight. Our room was fine - clean and tidy. The staff at check in were helpful and friendly. Fairly ordinary service at checkout by an unfriendly lady.

The room cost $138NZ - booked on their website. This was the dearest accommodation of our Sth Is holiday. It is an expensive hotel for what you get.

The only other complain I have is the lack of a cooling system. Our room was sooo hot it was almost unbearable ... we had to open the window which then let in the road noise. I don't know if more expensive rooms have a/c, but I would ask for it if staying in summer.

The bonus is that the hotel is at most 5 mins from the aiport at they run a free 24 hr shuttle.

  • Stayed December 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kiwi_karyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 5 December 2010

This place is right outside of Christchurch airport. We arrived after 11pm and waited only a few minutes for the free shuttle service to arrive to take us to the hotel. A very convenient service! You do need to carry your own bags to your room, and there are no elevators. Staff were friendly and helpful.

The room was spacious and clean, however I found the bed a bit too "bouncy" for my liking. Other than that it was quiet.

Breakfast is not included in the cost of the room, but there is a restaurant in the hotel with 3 breakfast options depending on how much you want to eat.

Another good thing was our rental car agency was willing to pick us up from the hotel since it was so close to the airport.

Overall, good value for money if you want to stay for a night before exploring the awesome South Island

  • Stayed November 2010, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank MickV82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sudima Hotel Christchurch Airport

Property: Sudima Hotel Christchurch Airport
Address: 550 Memorial Avenue | PO Box 14-043, Christchurch, New Zealand
Region: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Luxury Hotel in Christchurch
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Sudima Hotel Christchurch Airport 4.5*
Number of rooms: 156
Official Description (provided by the hotel):
Two-story Hotel located next to golf course & recreation center, adjacent to airport (free transfer) & 10 km from city center. ... more   less 
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Also Known As:
Sudima Hotel Christchurch

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