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“Fine for a short stay”
Review of Quality Hotel Elms

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Quality Hotel Elms
Ranked #36 of 144 Hotels in Christchurch
Certificate of Excellence
Wellington, New Zealand
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Fine for a short stay”
Reviewed 31 October 2012

We stayed here for 2 nights recently. The reception is still operating from a shipping container while the reception, restaurant and bar are being completely rebuilt after the earthquakes. The room are clean and perfectly adequate. There is a temporary breakfast room on the 3rd floor. I did think they might have updated their in room information with what to do in the event of another big earthquake, there was no mention of that. Also we didn't appreciate having the Auckland women's rugby team in rooms all around us, partying all night & knocking on our door at 3am!!

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank snowbird77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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262 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
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English first
Hamilton, New Zealand
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 October 2012

I have been frequent to the ELMS Hotel even before the Earthquake.
Eventhough the main reception area is now operating from a make shift shipping container outside the parking area, The Elms has pull through its resources and kept the business going despite the damage to the earhquake city - with no let down of Customer service and comfort.
Personally the only problem I have encountered so far is that their Bar & Restaraunt has been closed for sometime and I hope they will be able open it again soon.
The Hotel location is perfect - walking distance to almost all emnities and everything you would ever need.

Room Tip: Papanui where ELMS is located is a another suburb on its own. It is approx. 15 minutes away to the...
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  • Stayed August 2012, travelled on business
    • Value
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Helpful?
1 Thank Rajah91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SF Bay Area
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 August 2012

This was an unplanned stayover and our group didn't have a choice of accommodations and we ended up at the Elms Hotel. The room I was in must have been their standard studio with two beds. The room was clean but in need of updating; decor is dated and tired, bed was uncomfortable. I suppose I should consider myself lucky being only doubled up. Some of the others were triple in a room.

They advertise wireless, high-speed internet, but the wifi would not work in our second floor room. I had to step out to the hall to get a signal. The walls are thin. For all the noise, I felt like I was back in university, living in a dormitory.

Convenient to the Metro bus routes if you want to head to other areas of town and don't have a car. It is within walking distance to Northlands Mall. There are various restaurants nearby, from sit down to take away, so there is that. Staff is friendly. The location of the hotel is convenient but given a choice, I would not stay here again.

  • Stayed August 2012, travelled on business
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank badlittledogs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dunedin, New Zealand
Level Contributor
81 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 20 April 2012

Perfectly adequate, clean room. Nothing flash but that wasn't what we needed. We used a supermarket docket so it was definitely good value. No complaints.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank OshXman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franklin
Level Contributor
68 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 11 April 2012

The hotel has earthquake damage which has closed the reception area and restaraunt but there was plenty of food places of all kinds within walking distance.The breakfast was a bit pricey for what was on offer. The rooms have little or no sound insulation and as our room was on the same floor and close to the breakfast room the staff started preparing breakfast early and spoke loudly with no consideration to people still sleeping. The staff were friendly and I would stay there again.

Room Tip: Ask for a quiet room
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  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank martyvose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary
Level Contributor
90 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 9 March 2012

The front desk staff is operating out of a temporary office but the staff is friendly and helpful despite the cramped and inconvenient office space they work in. My room is dated but very clean, quiet, and comfortable which is more important to me than brand new furniture. The earthquakes have affected the hotel, the neighborhood, and the city but the resulting inconveniences for visitors are not significant. I didn't mind the walk to the restaurants - the variety of choices is tremendous!

  • Stayed March 2012, travelled solo
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Helpful?
2 Thank D M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suffolk
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 February 2012

The hotel still state they can offer breakfasts but the restaurant is condemned after the earthquake more than 12 months ago, the owners seem to have hidden behind the earthquake issues and have done less than nothing to make the hotel more comfortable, they haven't even changed the information sheet in the rooms, absolutely disgusting and depressing place taking advantage of the lack of other hotels in the city.

Room Tip: All the travellers in our group (24) said the same, that the rooms are disgusting and the hotel is a...
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  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SeanSuffolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Hotel Elms

Property: Quality Hotel Elms
Address: 456 Papanui Rd, Christchurch 8005, New Zealand
Region: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#26 Luxury Hotel in Christchurch
#27 Business Hotel in Christchurch
#39 Family Hotel in Christchurch
Price Range (Based on Average Rates): £
Hotel Class:4 star — Quality Hotel Elms 4*
Number of rooms: 96
Official Description (provided by the hotel):
FREE AIRPORT SHUTTLE SERVICE AND CBD DROP OFF AND PICK UPS 8am -5pm daily!! The Recently refurbished Quality Hotel Elms features unlimited free WiFi and easy access to Northlands Mall, which offers 150 shops, 2 supermarkets, a food court and cinemas. This Christchurch, New Zealand hotel is also convenient to Canterbury Museum, Horncastle Arena, Canterbury University and AMI Stadium. Guests of the Quality Hotel Elms are invited to grab a drink or a bite to eat at Sapporo Gold Restaurant and Bar, which is conveniently located on-site. There are 3 meeting rooms, with the hotel able to accommodate 250 people for banquets and conferences. All guest rooms offer a flat-screen television with cable, refrigerator, alarm clock, iron and ironing board. Some rooms feature a microwave. This is a non-smoking hotel. Guests have access to coin-operated laundry facilities and coin-operated internet kiosk. Quality Hotel Elms is within 10 minutes' drive of Christchurch Casino and Hagley Park. Christchurch Airport is 11 minutes' drive away. ... more   less 
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Also Known As:
Elms Hotel Christchurch

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