Although my wedding was in December, I have been left feeling upset about my experience at Peppers Clearwater Resort.
The setting is beautiful, and the rooms very well layed out and spacious, but there were many things that really left us feeling that it wasnt worth the price we paid to have somewhere special to get ready for my wedding and stay the night afterwards.
The Lakeside Villa that I had booked had an extremely shabby deck, two of my wedding party ended up with splinters from it, and there was a big plastic owl (which I am assuming was to scare away ducks) had fallen from the roof and lying on the deck.
None of the televisions had decent reception-which isn't a biggie but is unprofessional none the less.
The bath was dirty, with dark smudges up the side, and one of the electronic blinds would not properly close.
The bed was actually two singles that had been pushed together, which made it a very uncomfortable nights sleep.
The worst thing was being woken up at 7am the next morning to tradesmen across the lake (who looked as though they were building more suites) playing loud music.
We were grateful that the restaurant remained open to accommodate our 14 guests for buffet breakfast the next morning, but don't expect any extra effort on behalf of the staff to acknowledge a special wedding or honeymoon occasion.
I feel that I needed to get this experience off my chest as I had high hopes, thinking it would be the perfect romantic retreat after a lovely day, but it really fell short of those expectations.
- Official Description (provided by the hotel):
- Only 7 minutes from Christchurch airport, Peppers Clearwater Resort is the perfect place to gaze out over the surrounding lakes and the mountains standing tall in the background. Accommodation includes hotel rooms, suites and apartments with all the amenities expected of Peppers, while on-site activities include tennis, fly fishing, a game of golf on the championship PGA course, and walking/jogging tracks. Enjoy uncomplicated and flavoursome food prepared with passion by the award winning team at The Lake Restaurant, overlooking the lake and fairway. Dinner bookings until 9pm daily. All rooms have wireless internet access. ... more less
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- Also Known As:
- Peppers Clearwater Hotel Christchurch