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“Excellent service”

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Airport Gateway Motor Lodge
Ranked #8 of 144 Hotels in Christchurch
Certificate of Excellence
Sydney, Australia
1 review
“Excellent service”
Reviewed 25 November 2013

I had a short stay recently (Nov 2013). Everyone there was very helpful and friendly, the reception staff, the airport pickup people etc, the room was excellent, clean and comfortable. They had an early morning airport service which was great, and something that not all hotels offered. I couldnt fault the place. I'd happily stay there again.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rod D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John_Lankshear, General Manager at Airport Gateway Motor Lodge, responded to this review, 27 November 2013
Thank you for your review.
Exactly the experience we aim for our guests to receive.
Cheers,
John
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,254 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (318)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Nelson, New Zealand
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 November 2013

Very convenient , friendly and helpful staff Shuttle bus service excellent Room clean and comfortable with all the facilities required for a short stay . Average restaurant but will stay again on next visit to Ch-Ch

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patrick A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John_Lankshear, General Manager at Airport Gateway Motor Lodge, responded to this review, 27 November 2013
Thank you for your review.
Note your feedback in regards to the restaurant; was it the food/service or both?
Cheers,
John
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Invercargill
2 reviews
Reviewed 24 November 2013

Extremely well appointed and ideal for either a short or long stay. I was pleasantly surprised by how well designed my unit interior was - especially the hidden gem of a kitchen - that has everything.
The only thing that was a little bit of a bugbear for me was the early morning traffic noise.
The staff are extremely friendly and helpful.

Room Tip: Away from the main road if traffic noise concerns you.
See more room tips
  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MC N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John_Lankshear, General Manager at Airport Gateway Motor Lodge, responded to this review, 27 November 2013
Thank you for your review,
Glad you enjoyed the unit, sorry about the road noise.
We look forward to seeing you again
Cheers,
John
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 November 2013 via mobile

We got the new wing, the furnitures were nicely build and compact, and toilet were clean. Bed is comfortable. Had a good sleep before our flight in the morning. The transport arrangement to airport was on time at 5 am. Love it.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TEHooi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John_Lankshear, General Manager at Airport Gateway Motor Lodge, responded to this review, 27 November 2013
Thank you for your review.
Exactly the experience we aim for our guests to receive.
Cheers,
John
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 November 2013

Shuttle pickup service was fast, friendly and runs 24 hours. The 2 bedroom apartment had plenty of space and was nice and clean. Extremely friendly staff! Will definitely be staying there next time I fly into Christchurch.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travel2484
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John_Lankshear, General Manager at Airport Gateway Motor Lodge, responded to this review, 27 November 2013
Thank you for your review.
We look forward to seeing you next time your in Christchurch
Cheers,
John
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 19 November 2013

We decided to stay here in order to catch the 6am flight out of Christchurch. It is 2km from the airport and offers free shuttle service, a wonderful service to have at 4am in the moring!
If you check motel’s own website, you’ll notice that they have different types of rooms (They are called first class, business class, and economy class room). I booked the business class room and was more than happy with what I got. I can only imagine first class would be even better.
The staff at the reception didn't seem enthusiastic, still professional and helpful though.
The room looked new, it was clean, with a small kitchen, flat screen TV, split unit aircond, spacious bathroom, functional long bench for packing bags, and tasteful neutral colour scheme. It did not feel like a motel at all once you step inside the room.
Things I didn’t like about the room: there was a big gap between the curtain and the window (near the front door) so people walking by could easily see what / who was in the room. Solution: put a chair against the curtain to close the gap. Also, I couldn’t figure out how to use the aircond remote, the book in the room didn’t explain either. Finally, it could be noisy as it was located next to the main road. There wasn't much traffic during my stay so I only heard occasional loud cars zooming by. It wasn’t constant and shouldn’t affect most people.

Room Tip: Pick an upstair room so there is less foot traffic. There is a huge difference between so called &qu...
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HolyAngus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John_Lankshear, General Manager at Airport Gateway Motor Lodge, responded to this review, 27 November 2013
Thank you for the review,
Helpful feedback re the front curtain and Air Con instructions, we will action both of these.
Cheers,
John
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coffs Harbour, Australia
1 review
Reviewed 19 November 2013

Stayed a total of three nights over our holiday. There is a lounge/bar/restaurant on site that we enjoyed (family friendly) on two of the nights. Staff are all very welcoming and they run a free shuttle bus to and from Christchurch Airport (24 hours a day). We originally booked out first night (arrival was late at night) but after the service/amenities/room we booked our weekend before we flew out with them again. Very happy with our stay. Would reccomend to all that were heading to Christchurch.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rshipm12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John_Lankshear, General Manager at Airport Gateway Motor Lodge, responded to this review, 27 November 2013
Thank you for your review.
Exactly the experience we aim for our guests to receive.
Cheers,
John
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Airport Gateway Motor Lodge

Property: Airport Gateway Motor Lodge
Address: 45 Roydvale Avenue, Christchurch 8053, New Zealand
Phone Number:
Region: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#13 Romantic Hotel in Christchurch
#17 Business Hotel in Christchurch
#29 Family Hotel in Christchurch
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Airport Gateway Motor Lodge 3.5*
Number of rooms: 72
Official Description (provided by the hotel):
Closest Motel to Christchurch International Airport. Free 24 Hour a day Airport Transfers. Restaurant & Bar onsite. 40 motel units with all with Kitchen facilities. ... more   less 
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Also Known As:
Airport Gateway Motor Hotel Christchurch
Airport Gateway Hotel

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