We stayed at one of the new studios for two nights. The room was clean and trendy with a kitchenette. The airport shuttle service was prompt and the guy who picked us up was friendly. However we can't say the same for the girl at the reception. She never smiled and was brusque. Just before we checked in, she asked for my credit card for "authorisation". I wish she had explained what it meant because we were billed again when we checked out, and so it ended up looking like I was billed twice for the stay. When we were checking out and making payment, she got the figures mixed up and gave us a receipt for the wrong amount, but never apologized. Pity about the girl because the other service staff, who seemed to be more senior, were much friendlier.
- Official Description (provided by the hotel):
- Closest Motel to Christchurch International Airport. Free 24 Hour a day Airport Transfers. Restaurant & Bar onsite. 40 motel units with all with Kitchen facilities. ... more less
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- Also Known As:
- Airport Gateway Motor Hotel Christchurch
- Airport Gateway Hotel