I was quite disappointed in the accommodation, it was a studio but felt like a basic hotel room with no cooking or dishwashing facilities. The room was very clean but small, especially the bathroom.
Travelling as a family of 4 we asked for rooms next to one another, although this was arranged there was infact 4 doors to contend with between us. The accommodation has security in which you need to use the fob on your key in the lifts which is peace of mind but then there is another door (for every 2 rooms) to open before you can get to the door of your own room, this was most frustrating.
On checking out the hotel tried to charge us for car parking but there was no mention of this on booking the accommodation. Included in our accommodation package was breakfast but on the 2nd day they did not leave any cereal in 1 of our rooms and no bread for toast in the other room and although they had been into the rooms, they did not make the beds. We did not find the Reception staff to be very helpful and although they listened to our complaint regarding the housekeeping I would be doubtful if any action would be taken.
The hotel was ideally located within the city and on a high level floor we had no noise. The tram was a great way of getting about the city and although was $15 it covered you for 2 days.
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- Also Known As:
- Quest Christchurch Hotel Christchurch
- Quest Hotel Christchurch