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“Comfortable, clean and great service”

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Novotel Christchurch Cathedral Square Hotel
Ranked #19 of 146 Hotels in Christchurch
Certificate of Excellence
GreenLeadersBronze level
Reviewed 5 May 2014

We stayed there for 4 nights (in April and May 2014, while in Christchurch) and the hotel is quite new, well maintained and clean rooms. It is well located (though most of the historical buildings in the surroundings have been affected by the earthquake). We enjoyed great and very helpful service from the staff prior and during our stay there.

  • Stayed: April 2014, travelled with friends
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Thank jmambo_38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl B, General Manager at Novotel Christchurch Cathedral Square Hotel, responded to this reviewResponded 7 May 2014

Dear jmambo_38,

Thank you for sharing your comments with us. I am pleased to hear that you enjoyed your stay with us and were well looked after by our friendly team.

I will share your comments with our team as this will act as encouragement to all of them.

Thank you once again for sharing your feedback. I look forward to welcoming you back in the near future.

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597 - 603 of 959 reviews

Reviewed 4 May 2014 via mobile

Stayed at the hotel for 2 nights. The hotel is modern and well done. The staff is extremely friendly & warm. Particularly impressed with lucas at the front desk & the chef (cree if i am not mistaken)at the restaurant. Go ahead & stay here they won't disappoint you.8

Stayed: May 2014, travelled with friends
1  Thank Karan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl B, General Manager at Novotel Christchurch Cathedral Square Hotel, responded to this reviewResponded 5 May 2014

Dear Karan T,

Thank you for your most encouraging comments. Our staff are truly our biggest asset and I will ensure your comments are shared with them.

Your recommendation and continued lsupport is very much appreciated and I hope you will visit us again in the near future.

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Reviewed 1 May 2014

We spend one night here at the end of a South Island trip. It took the GPS quite a while to get us there, due to the construction and one way roading around the centre of Christchurch.
Once we were there, it was a very pleasant night. We were upgraded to the 13th floor premium floor, where the room was very comfortable,
We had a tremendous view, although looking at the damage in the city centre is quite sad. However, it was the view that was there, so we took the most of it, with plenty of photos.

  • Stayed: April 2014, travelled with family
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Thank KiwiBobCambodia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl B, General Manager at Novotel Christchurch Cathedral Square Hotel, responded to this reviewResponded 5 May 2014

Dear KiwiBobCambodia,

Thank you for sharing your feedback with us. I am very pleased to hear that you took advantage of our unique location and the excellent views our rooms offer.

KiwiBobCambodia, I am sorry to hear of the inconvenience caused due to road closures in Christchurch. We too are faced with this challange everyday as road works change on a daily basis.

Thank you once again for your comments. I hope to welcome you back in future.

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Reviewed 1 May 2014

Lovely room overlooking the square. Staff very friendly and helpful. Very clean appointments. Had a problem with the A/C - struggled to heat the room. Paid to have breakfast the next morning...very tasty. We were also pleasantly surprised by the closeness of amenities.

  • Stayed: April 2014, travelled with friends
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Thank Flexie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl B, General Manager at Novotel Christchurch Cathedral Square Hotel, responded to this reviewResponded 5 May 2014

Dear Flexie1,

Thank you for sharing your comments with us. It is always a pleasure to receive positive feedback. I am pleased to hear that you not only enjoyed the views from our well appointed rooms but also the excellent service we are well known for.

Flexie1, I do sincerely apologize for the air conditioning not working properly during your stay and thank you for drawing our attention to this.

I look forward to being able to welcome you back in the near future.

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Reviewed 30 April 2014 via mobile

Right in the heart of the city with free on site parking (yes you do park on rubble). Had a great room with fantastic view of the city & cathedral - in her serious state of disrepair. Walking distance to container mall. Room was big with good shower & comfortable bed. Didn't like that aircon turned itself off during middle of the night. Would stay again if got room at a good rate.

  • Stayed: April 2014
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Thank Working2HolidayBaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl B, General Manager at Novotel Christchurch Cathedral Square Hotel, responded to this reviewResponded 5 May 2014

Dear Working2Holiday,

Thank you for your most encouraging comments. I am pleased to hear that you thoroughly enjoyed the fantastic views our rooms offer. We do have a very central location and I am happy to know you made the most of this during your recent visit.

Thank you once again. I hope you will visit us again soon.

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Reviewed 29 April 2014

We had travelled to Christchurch primarily so that my wife could view the Cardboard Cathederal and we would use Christchurch as our base for a week. The Novotel is part of the Accor Group so it was a natural choice as we were going on to stay at other hotels in the group.We arrived very late at night due to delays with Qantas! Yet although there were minimal staff on duty we were speedily tucked into our room. The Hotel is very close to all facilities be it they are still recovering from the recent disasters eg the nearest shopping area some 4-5 minutes away is entirely constructed from 40 ft containers architecturaly cut and shunted to form the most amazing retail units. Most evenings we ate in the Hotel's excellent resturant seemingly a very popular venue and very good value.Overall the hotel team were brilliant.

  • Stayed: April 2014, travelled as a couple
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Thank Ray B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl B, General Manager at Novotel Christchurch Cathedral Square Hotel, responded to this reviewResponded 5 May 2014

Dear Ray B,

Thank you for sharing your fantastic comments with us. It is always a pleasure to receive positive feedback.

Ray, I am very happy to know that you found our location and restaurant to be perfect and that we are your hotel of choice in Christchurch. Your continued loyalty is certainly apprecaited.

Thank you once again. I hope to welcome you back soon.

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Reviewed 27 April 2014

We took advantage of the Accor member half price offer and that made it very good value.
We only stayed for a night but would definitely choose this hotel again if we visit Christchurch again. It is located at the edge of the square next to the old Cathedral. Its the ideal location for venturing around the city. The tram stop is located just a couple of minutes walk and the container mall is also a stone's throw away.
We were impressed with the friendly service on check-in. The Hotel appears smaller and more compact than before the earth quake but very comfortable and modern.

  • Stayed: April 2014, travelled as a couple
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Thank LotusJade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl B, General Manager at Novotel Christchurch Cathedral Square Hotel, responded to this reviewResponded 4 May 2014

Dear LotusJade,

Thank you for sharing your comments with us. I am pleased to hear that you took advantage of our supersale and found us to be great value for money.

Our unique location and excellent staff do make all the difference and I am glad to know that you thoroughly enjoyed your stay with us.

Thank you once again for sharing your feedback. I hope you will visit us again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Christchurch Cathedral Square Hotel

Address: 52 Cathedral Square | Central City, Christchurch 8011, New Zealand
Region: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Green Hotel in Christchurch
#15 Luxury Hotel in Christchurch
#16 Business Hotel in Christchurch
#32 Family Hotel in Christchurch
Price Range: £104 - £176 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Christchurch Cathedral Square Hotel 4.5*
Number of rooms: 154
Official Description (provided by the hotel):
Spoil yourself in this new, stylish 4+ star hotel. The Novotel Christchurch Cathedral Square (re-opened 2013) is elegantly positioned alongside the original Christchurch Cathedral. The hotel boasts 154 spacious rooms and suites, from modern and contemporary to charming and cozy, everyone will be delighted. All rooms are complimented with the modern day comforts and amenities that one has come to love and expect from this international 4+ star hotel. Come to Christchurch and experience the style and sophistication of a 4+ star hotel in Christchurch. ... more   less 
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Also Known As:
Novotel Christchurch Cathedral Square Hotel Christchurch

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