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“Wonderful stay”

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Novotel Christchurch Cathedral Square Hotel
Ranked #20 of 146 Hotels in Christchurch
Certificate of Excellence
GreenLeadersBronze level
Reviewed 20 July 2014

Just spent 3 nights here. Wonderful room on top floor with large and view of city. The service was terrific and very friendly. Parking was fine as disused sections all around at present. Everything very clean and modern. Free wifi was a pleasant surprise. Had lovely meal in restaurant. Will certainly be back. Being Accor member really helps.

Room Tip: Top floor executive room
  • Stayed: July 2014, travelled with friends
    • Location
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Thank Tommo1938
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl B, General Manager at Novotel Christchurch Cathedral Square Hotel, responded to this reviewResponded 22 July 2014

Hi Tommo!

Thanks for your review...I'm glad you enjoyed your stay.

I hope we can see you back again.

Kind regards

Carl and The Team at Novotel Christchurch.

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Reviews (949)
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562 - 568 of 949 reviews

Reviewed 6 July 2014

I recently stayed here for work, the hotel was really lovely. Great friendly and efficient staff. Big clean room with a stunning view of the city and the port hills. I would say the only thing that let it down was the parking. But as the city is in the middle of a rebuild it is something that will improve in the future!

Room Tip: Ask for the city side as it has a great view the other side is looking out over the car park.
  • Stayed: June 2014, travelled on business
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2  Thank CharlotteLee88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl B, General Manager at Novotel Christchurch Cathedral Square Hotel, responded to this reviewResponded 7 July 2014

Dear Charlotte,

Thanks for your review on TripAdvisor!

Not sure what you mean about the parking?..Can you come back to me on that?

We have secure parks under our hotel, valet parking and (far be it from me not to try and sell our valet parking service) but free parking abounds because of the empty space around the hotel, wonderfully free until new buildings go up..!

Please let me know what you meant about the parking..maybe we didn't meet you/direct you?


Carl and The team at Novotel Christchurch

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Reviewed 5 July 2014 via mobile

Myself and my partner stayed here for 1 night at the start of our trip. We arrived early morning cold, foggy and a bit damp. We thought we would see about check in early. possible of a small charge. Maybe even a small discount for being an Accor Loyalty member. So we asked. To be told about $120. Are you serious? We came back later and someone else was at desk and checked us in. The Executive room was GREAT. View to the cathedral. No noise. Staff apart from 1 were fantastic. The bell boy (think thats his title) thats stands by door to help was AMAZING, he had maps and our route planned out. Definitely recommend to family snd friends

Stayed: July 2014, travelled with friends
Thank BruceandAmber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl B, General Manager at Novotel Christchurch Cathedral Square Hotel, responded to this reviewResponded 6 July 2014

Hi Bruce and Amber,

$120 dollars...no way!! I'm going to check that out..good lord ... and an ACCOR Member to boot!

Gawd, we really do trip ourselves up sometimes don't we?.. drop me an email so I can follow it up for you..

I'm glad you liked Andrew at the front door..I'm assuming it was him..EVERYONE says he's awesome!!

Many thanks for your feedback, I hope we will see you again.

Kind regards

Carl and The Team at Novotel Christchurch

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Reviewed 30 June 2014 via mobile

My husband and I stayed here for two nights on our honeymoon. We were Very pleased with it - this is such a nice hotel!

Bad things: Wi-Fi isn't free, most of the area nearby is still under construction, there is no parking

Good things: the rooms are modern, clean and very comfortable, the staff is incredibly nice and helpful, they have maps and recommendations for places nearby to go for dinner (some walkable, some where you might prefer to drive), there was an abandoned gravel lot outside where I could park for free (though the hotel warned that since they didn't own it, they couldn't accept liability if something happened), they have laundry machines available for use in the basement ($4/load) which was so useful, and their minibar is reasonably well stocked.

All in all we had a great stay there. It was nice to be able to walk to the restart area too!

  • Stayed: June 2014
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Thank Jenn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl B, General Manager at Novotel Christchurch Cathedral Square Hotel, responded to this reviewResponded 1 July 2014

Hi Jen D,

Thanks for posting your comments on TripAdvisor – Good and bad!

We continue to struggle with the free Wif-Fi issue..but we’re getting there thank you!

Yes, our city is under construction, we will have a whole new futuristic green city as a result.

We have tons of parking, free around the hotel, and 25 valet spaces (secure) under the hotel, in case you visit us on your return through Christchurch.

I’m glad our staff were nice and helpful and were able to recommend places for you.
We look forward to seeing you on your return.

Kind regards’

Carl and The team at Novotel Christchurch.

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Reviewed 29 June 2014

I stayed for just one night, and was very happy with the choice. Its an oasis in the midst of all the reconstruction in the city.
Friendly staff who are there to help, and know when to leave you alone.

  • Stayed: June 2014, travelled on business
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Thank abeb1900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl B, General Manager at Novotel Christchurch Cathedral Square Hotel, responded to this reviewResponded 1 July 2014

Hi Abeb 1900

Many thanks for your TripAdvisor comments!

We appreciate them.

I'm glad you enjoyed your stay and hope we can welcome you back.

Kind regards

Carl and The team at Novotel Christchurch.

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Reviewed 20 June 2014

Hotel is lovely and cosy. Service is brilliant but I was here on business and due to the lack of restaurants around the place had to order room service. So tasteless. No salt on food and was so dissapointed with the lack of taste ad watery jus. Expensive tasteless meal. But can't not fault th hotel and facilities and staff.

  • Stayed: June 2014
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2  Thank NZtraveller81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl B, General Manager at Novotel Christchurch Cathedral Square Hotel, responded to this reviewResponded 1 July 2014

To NZ Traveler 81

Thanks for taking the time to tell us about your experience at the Novotel Christchurch.

We are pleased that you could not fault the hotel facilities and our staff, but disappointed that we did not come up to scratch with the room service.
We have noted your comments.
Look , I hope you will visit us again, let me know when you do (carl.braddock@accor.com) and we’ll keep a special eye out for you

Nathan (F and B Manager), and The Team at Novotel Christchurch

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Reviewed 17 June 2014

Christchurch without a doubt has had a hard time since the earthquakes that rocked the city. This hotel stands out on the skyline as it is right in the city but nice and modern and new and very safe feeling. Sid the front of house manager went out of his way to look after us. The rooms are very modern with everything you can need. Restaurant and bar is great and parking is on the doorstep at no cost. I will return.

  • Stayed: May 2014, travelled on business
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Thank dramaticAuckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl B, General Manager at Novotel Christchurch Cathedral Square Hotel, responded to this reviewResponded 19 June 2014

Hi Dramatic Auckland,

Many thanks for your kind posting to TripAdvisor!

I'm glad you enjoyed our hotel and Yes, Sid IS awesome! the guests love him and his Team loves him too, I'm glad he looked after you.

We look forward to seeing you back again.

Kind regards

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Additional Information about Novotel Christchurch Cathedral Square Hotel

Address: 52 Cathedral Square | Central City, Christchurch 8011, New Zealand
Region: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Green Hotel in Christchurch
#16 Business Hotel in Christchurch
#16 Luxury Hotel in Christchurch
#32 Family Hotel in Christchurch
Price Range: £104 - £180 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Christchurch Cathedral Square Hotel 4.5*
Number of rooms: 154
Official Description (provided by the hotel):
Spoil yourself in this new, stylish 4+ star hotel. The Novotel Christchurch Cathedral Square (re-opened 2013) is elegantly positioned alongside the original Christchurch Cathedral. The hotel boasts 154 spacious rooms and suites, from modern and contemporary to charming and cozy, everyone will be delighted. All rooms are complimented with the modern day comforts and amenities that one has come to love and expect from this international 4+ star hotel. Come to Christchurch and experience the style and sophistication of a 4+ star hotel in Christchurch. ... more   less 
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Also Known As:
Novotel Christchurch Cathedral Square Hotel Christchurch

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