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“Great location at a great rate.”
Review of Ibis Christchurch

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Ibis Christchurch
Ranked #37 of 144 Hotels in Christchurch
GreenLeadersBronze level
Melbourne
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great location at a great rate.”
Reviewed 14 August 2008

Having worked in a five star property in Melbourne for a number of years, my expectations were pretty high in terms of presentation, service, and cleanliness.

This was the first time I've stayed at an Ibis hotel and was most impressed with the experience.

The proximity to the centre of the city is fantastic. Cathedral Square is a two-minute walk, as is the iSite (information centre). This is particularly useful for first-time visitors to the city, which I was.

When we arrived late Saturday afternoon, the room was already ready. We were loverlooking Hereford Street and were able to see views of the mountains on the clearer mornings that we were there.

The room was exceptionally clean and still looked and felt 'new'. With the two double beds, there was still room to move, which was a pleasant surprise. The room was cozy and the framed photograph on the wall and the bamboo reed (?) blinds made the ambience quite homely.

I'm glad we didn't sacrifice on space, as we most likely would've done had we decided to stay at Hotel So (which we had considered), for the room rate was very competitive. We paid NZ$100 inc GST per night and that included breakfast for two in the hotel's cafe.

One of the Receptionists was most helpful and managed to book a last minute tour for us with minimal fuss. Two other Receptionists, however, were less than helpful; responding rudely and abrubtly towards our general enquiries.

Overall, despite the bad attitudes of the two Receptionists, the hotel stay was fantastic and I have no hesitations about recommending it. I would definitely stay at Hotel Ibis the next time I visit Christchurch.

  • Liked — Location, price, cleanliness.
  • Disliked — Attitude of certain staff members
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank which-city-next
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rabbit_NZ, Revenue Manager at Ibis Christchurch, responded to this review, 20 August 2008
Hello,

Thank you very much for your kind comments. We always strive to always offer the best possible product and service to our guests.

We are not pleased two receptionists were offering a negative attitute to your enquiries, we sincerely apologise for this. Do you per chance know the dates of your stay and when you enquired with the reception, so we can re-train on the appropriate behaviour to our guests.

Thank you again
Best regards
Todd Robertson
Revenue Manager
Hotel Ibis Christchurch
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Thames
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 August 2008

Stayed here because of good reviews on tripadvisor.com and wasn't disappointed. New hotel with clean and fresh amenities. Very friendly and helpful staff. Guy looking after the restaurant at breakfast was a real star. Got a great rate through loyalty programme so great value as well.

  • Stayed August 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MaryHam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 12 August 2008

Ibis worldwide seem to boast uniformity in the service and quality of their hotels. At about $67 Aust Dollars it was hard to pass this one up. Right in the centre of Christchurch, Hereford Street is a great place to stay. The rooms are small but very comfortable if not a little luxurious. The bathroom is equally nice, but no bath. TV and coffee making facilities in room, including a bar fridge. I never bothered with the hotel bar/restaurant as why would you when you are in the middle of a city with fabulous eateries right across the road (try the wonderfully groovy Japanese ‘Ebisu’, or the awesome vegetarian fare at the Sri Chinmoy Centre in Cathedral Square around the corner). There are also coffee and breakfast places literally across the road. The staff were very friendly and helpful with everything. If you don’t feel like being adventurous this is a great place to stay and very inexpensive. By the way, I would definitely stay there again.

  • Liked — Awesome location!
  • Disliked — Rooms a bit cramped but ok for short stay.
  • Stayed July 2008, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank magnoona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ibis Christchurch

Property: Ibis Christchurch
Address: 107 Hereford Street, Christchurch 8140, New Zealand
Region: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Restaurant Wheelchair access
Hotel Style:
#6 Green Hotel in Christchurch
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Ibis Christchurch 3.5*
Number of rooms: 155
Official Description (provided by the hotel):
Ibis Christchurch is ready to welcome you. Adjacent to the new shopping heart of Christchurch, Cashell Mall. The "pop up" shopping precinct is the new vibrant heart of the city, featuring many new designer shops and modern cafes. Ibis Hotel Christchurch is very close to the famous Cathedral Square, the historic heart of the city providing easy access to the outer lying attractions and the airport. The Ibis features 155 contemporary rooms, restaurant OOPEN, a bar and meeting room. ... more   less 
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Also Known As:
Ibis Christchurch Hotel Christchurch
Accor Christchurch

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