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“Good Location”
Review of Ibis Christchurch

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Ibis Christchurch
Ranked #34 of 145 Hotels in Christchurch
GreenLeadersBronze level
Perth, Australia
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Good Location”
Reviewed 11 January 2014

The staff were always efficient and confirmed my rate included breakfast, but that was challenged by the staff in the restaurant on both days.

The room was clean and fresh, bed was comfortable.

Central location - easy to get around town.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thecat131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim D, General Manager at Ibis Christchurch, responded to this review, 14 January 2014
Dear thecat131,
Thank you for your review and we are pleased that you enjoyed your stay. Our location does make it very easy to get around the central city.
We trust that you could see the work that is going on in the city to rebuild following the earthquake and when you next come back you will notice many more improvements.
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925 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (168)
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Whakatane, New Zealand
Level 5 Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 7 January 2014

My husband and I stayed here over the new year period, for 3 nights. Such a lovely hotel, so clean and very nice rooms.

The restaurant serves lovely food, generous helpings at good prices. Reception are very friendly and efficient. There are computers in the lobby which provide 30 minutes free internet access.

I highly recommend this hotel to all.

Room Tip: Our room 5th floor with a view of the container mall was fantastic
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Lynd4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim D, General Manager at Ibis Christchurch, responded to this review, 14 January 2014
Dear Lynd4,

Thank you for your very positive review and it was great to see that you enjoyed your stay and found our staff to be very helpful. Our restaurant does have excellent food and it is nice to see that recognised.
We would love to welcome you back again in the future.
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Level 4 Contributor
38 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 6 January 2014

The staff were always friendly and efficient. Unfortunately, upon check in we were not told that our rate included breakfast, so we did not go (granted we could have easily checked later ourselves).

The room was clean and fresh, bed was comfortable.

Location was great.

One item which I missed in the room was a safe, I am not sure if this is part of the brand standard for Ibis, but find it standard in most hotels now.

Number of TV channels was quite limited.

Bathroom was fine, although the shower temperature regulator fluctuated making shower go from hot to cold (nothing too extreme).

Overall good value for money, however, a few areas for improvement.

Room Tip: If you do not pay extra to get a city view room you may be looking straight into the window of the n...
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank spch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim D, General Manager at Ibis Christchurch, responded to this review, 14 January 2014
Dear spch,
Thank you for your review and positive comments and suggestions. While we do not have room safes (this is an Ibis brand standard) we do have security boxes available at reception. Sorry that you missed on being told about breakfast. That was a special promotion that we were running at that time and the reception staff may have overlooked telling you as they were not that familiar with it either.
We hope to see you again in the future.
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Melbourne
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 January 2014

First visit since the February 2011 earthquake and whilst Hereford Street was completely unrecognisable, it was great being able to walk into the hotel with a sense of familiarity. The lobby area and check-in desk has not changed.

The restorative works have been very well done for it felt like a new hotel! I'm glad that as part of the repairs, the step-up to get into the bathroom has been removed. I used to stub my toe every time I walked in.

Front Office and Food & Beverage Attendants were all very friendly, as was the Duty Manager. Only letdown (very minor) was by Housekeeping - when we checked-in, the the teaspoons provided were still had cereal stuck to it! The rest of the room was clean.

The bedding was comfortable and the linen was fresh. WiFi in the room was fast and reliable. In-house restaurant is handy given the limited choices of eateries nearby.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank which-city-next
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim D, General Manager at Ibis Christchurch, responded to this review, 14 January 2014
Dear which-city-next Melbourne,
Thank you for your very positive review. We are indeed proud that we have re established the hotel in the same excellent condition that it was prior to the earthquake. This came at major expense and hard work so it is nice to have good comments back from people like yourself who have stayed before. Our staff work very hard at providing good service.
We look forward to welcoming you back again on your next visit.
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Auckland Region, New Zealand
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 December 2013

Stayed here on a last minute trip and as many other reviewers chose it based on the relatively cheap rates. I stayed on the 7th floor (second from the top) and had a nice view of the container mall and wider CBD area. The room was very well presented and the bed was comfortable. The only issue that I had with the room was the size of the bathroom. It was very small. Also, the shower pressure was very weak.

Breakfast and a secure car park were included in the rate. Breakfast was great but what male doesn't like a full cooked buffet meal. The staff were very friendly and were more than helpful with the couple of queries that I had.

The only issue was the lack / price of WiFi. Overall I would definitely stay there again.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Damoe213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim D, General Manager at Ibis Christchurch, responded to this review, 14 January 2014
Dear Damoe213,

Thank you for your review and for rating us very positively. It was great that you took advantage of our special offer that included breakfast and car parking - this did make for excellent value.
We look forward to seeing you again in Christchurch!
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Canberra, Australia
Level 5 Contributor
55 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 28 December 2013

I stayed at this hotel during the Christmas time. It was a last minute trip. I chose this hotel partly because the rate was reasonable and the breakfast was included. The Christmas dinner was a nice surprise, as it'd be hard to find a place to eat during the time. This hotel was well presented, with the amenities one can expect at this price range. The location was perfect for public transport and RE:Start mall. Staff members were courteous and efficient. However, I'd like to have changes in the menu for the breakfast. The King size bed was only joint two beds. The wifi was expensive, and Trade Me Free wifi signal just worked fine. Overall, it's nice experience.

Room Tip: High level room with a view
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  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank luke878
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim D, General Manager at Ibis Christchurch, responded to this review, 14 January 2014
Dear ben5253,

Thanks for your positive review of the Ibis Christchurch. We did arrange Christmas dinner knowing that their would be limited places open so we are glad that you appreciated our effort.
We hope to see you again in the future.
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Philadelphia
Level 5 Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 22 December 2013

I stayed here for 4 nights during early December, in the early New Zealand summer. The rooms were comfortable and quite, though not fancy. You have to pay for wi-fi, though I think you can get ethernet connections for free. The staff is friendly. Though clean when I came in, the cleaning each day was a bit under-done. It's in the center of the city (what's left of it, or being re-done) and easy to get around from there. There is a restaurant in the hotel that is fine, though not excellent. The "hot" breakfast seemed over-priced to me, though the "continental" was pretty good. It's certainly a perfectly good place to stay in Christchurch, though I can't say it's anything to get extremely excited about on its own.

Room Tip: Room w/ a "city view" are nice, but more for the mountains in the distance than for the ci...
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  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank M L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim D, General Manager at Ibis Christchurch, responded to this review, 23 December 2013
Dear Matthew L,
Thank you for your review and it was pleasing to see that you found our staff were friendly and the rooms comfortable and quiet. We are working hard to provide a good standard of service so it is nice to see that acknowledged. The rebuild of the city is most definitely underway and the Ibis is well located for watching the progress.
We hope to see you on your next visit to Christchurch.

Kind regards
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Additional Information about Ibis Christchurch

Property: Ibis Christchurch
Address: 107 Hereford Street, Christchurch 8140, New Zealand
Region: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Restaurant Wheelchair access
Hotel Style:
#6 Green Hotel in Christchurch
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Ibis Christchurch 3.5*
Number of rooms: 155
Official Description (provided by the hotel):
Ibis Christchurch is ready to welcome you. Adjacent to the new shopping heart of Christchurch, Cashell Mall. The "pop up" shopping precinct is the new vibrant heart of the city, featuring many new designer shops and modern cafes. Ibis Hotel Christchurch is very close to the famous Cathedral Square, the historic heart of the city providing easy access to the outer lying attractions and the airport. The Ibis features 155 contemporary rooms, restaurant OOPEN, a bar and meeting room. ... more   less 
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Also Known As:
Ibis Christchurch Hotel Christchurch
Accor Christchurch

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