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“Fabulous Place” 5 of 5 bubbles
Review of Ibis Christchurch

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Ibis Christchurch
Ranked #37 of 148 Hotels in Christchurch
GreenLeadersBronze level
Timaru, New Zealand
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Fabulous Place”
5 of 5 bubbles Reviewed 29 June 2014

We stayed in a beautifully set out place,the whole hotel is so friendly and welcoming from the reception staff to the laundry staff. The whole place is just fantastic. There are roof to ceiling windows at each end of the corridors which give you a fabulous view,especially like us from the eighth floor. We were asked if we wanted a room with a view,yes please, and wow what a view we got. You are right amidst the red zone of Christchurch,the Cathedral is just seconds away and from the wonderful windows you can get awesome photos, it's also a short walk to the Re:start Mall,and you can also go for walks into town, you can also catch the double decker bus and tour the red zone area to see just how the earthquake affected the area. There was nothing the staff couldn't do for us. I can't recommend this place enough.

Room Tip: The higher you go the better the view. No noise.
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  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank yogismum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim D, General Manager at Ibis Christchurch, responded to this review, 30 June 2014
Dear yogismum,

Thank you for your wonderful review of Ibis Christchurch. Your comments really show that what we have tried to achieve is working and I will most definitely pass them on to the staff to show them that their hard work is appreciated.

We would love to have you back to stay again in the future.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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884 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (159)
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English first
Wellington, Wellington, New Zealand
Level Contributor
38 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 24 June 2014

Clean and simple hotel in Christchurch. Hotel staff were friendly and efficient at check in. Had breakfast at the hotel was good and pretty standard. Hotel was on par with the Ibis brand in the Accor group of Hotels.

  • Stayed June 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim D, General Manager at Ibis Christchurch, responded to this review, 30 June 2014
Dear Andrew C,

Thank you for your review. Your comments that the hotel lived up to the Ibis brand is great because that is exactly what we need to achieve. I will pass your comments on to our staff to reinforce our commitment to training and friendliness.

We hope to see you again soon.

Thanks and kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
104 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed 22 June 2014

Not at all what we expected. For a start being charged $25 for parking in the hotel car park is extortionate. And it was not even valet parking!!! What a rip off!. The staff were nice enough but our check in was not the best both time wise and in accuracy according to reservation . The food in the restaurant was not the best, we found the ham had even gone off!!. Perhaps we should have settled for paying out a bit more and staying at the nearby Novotel or elsewhere. On a good note though , like I mentioned the staff were nice enough and the rooms value for money. Was a plus that the beds are so good we got a good nights sleep!!

  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Munchkin740
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim D, General Manager at Ibis Christchurch, responded to this review, 29 June 2014
Dear Munchkin740,

Thank you for your review. I am sorry that you did not like having to pay for parking in our underground and secure car park. When deciding on our prices we did compare with hotels in other cities to ensure that we were charging a similar amount. I apologise if the option of parking on the street wasn't explained to you on check in so I will reiterate to our staff to ensure that this is done in future.

It was very pleasing to see that you enjoyed a good night's sleep!

We hope to see you again in the future.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Invercargill, New Zealand
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 21 June 2014

Arrived on a very early morning flight and didn't even bother to get to the hotel until 1030 but they managed to allocate me a room that early on a Friday morning! Always enjoy staying at this hotel and it's nice to see more and more development in the CDB.

  • Stayed June 2014, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DECONZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim D, General Manager at Ibis Christchurch, responded to this review, 29 June 2014
Dear DECONZ,

Thank you for your review and for your positive comments. It is great that we were able to allocate a room for you when you arrived earlier than the normal check in time. We do our best to do this where possible.

We look forward to seeing you back again soon.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Christchurch, New Zealand
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 17 June 2014 via mobile

Went here for dinner. Absolutly loved d prawn and calamari entrée. For the mains we had steak and salmon which was just average. The deserts very yummy. Will definatly visit again. The staff were polite and nice.

Stayed May 2014, travelled as a couple
Helpful?
Thank jesintha r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim D, General Manager at Ibis Christchurch, responded to this review, 29 June 2014
Dear jesintha r,

Thank you for your very positive review of our restaurant. We are very proud of our food and service staff so it is nice to see them recognised.

We hope to see you back again for dinner again soon. We are just about to introduce a new menu so there will be some new items for you to try.

Thanks again and kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland
Level Contributor
58 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 16 June 2014

Location is great , Reception friendly and helpful , Rooms tidy , clean and comfortable . I dined in the restaurant on the one night I was there - the food was top class ( I ordered the prawn entre followed by pork belly for the main ) . The prawns were cooked and presented superbly . The pork belly had much less fat than one experiences in other establishments and the added ( small ) pieces of crackling were nice and crisp ( again a change from other restaurants )

Samjay Auckland

  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank samjayAuckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim D, General Manager at Ibis Christchurch, responded to this review, 29 June 2014
Dear samjayAuckland,

Thank you for your extremely positive review and for highlighting our excellent restaurant food. We are extremely proud of our chefs and the food that they consistently turn out is really good.
I have passed on your comments to all of our staff so that they can see that their hard work does get recognised.

We look forward to seeing you at Ibis Christchurch again in the future.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dunedin, New Zealand
Level Contributor
107 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 14 June 2014

Great location... amazing to see the rebuild of Christchurch taking place in front of you.
I agree the hotel is average, average room, average size and average services.
However the bed is comfortable.
The hotel is in a great location.. and worth walking around the rebuild of Christchurch

  • Stayed May 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Otagopete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim D, General Manager at Ibis Christchurch, responded to this review, 29 June 2014
Dear Otagopete,

Thank you for your review and it was good to see that you found our location to be excellent and we are ideally placed to see the rebuild of our city.

WE hope to see you again in the future.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Christchurch

Property: Ibis Christchurch
Address: 107 Hereford Street, Christchurch 8140, New Zealand
Region: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Restaurant Wheelchair access
Hotel Style:
#6 Green Hotel in Christchurch
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Ibis Christchurch 3.5*
Number of rooms: 155
Official Description (provided by the hotel):
Ibis Christchurch is ready to welcome you. Adjacent to the new shopping heart of Christchurch, Cashell Mall. The "pop up" shopping precinct is the new vibrant heart of the city, featuring many new designer shops and modern cafes. Ibis Hotel Christchurch is very close to the famous Cathedral Square, the historic heart of the city providing easy access to the outer lying attractions and the airport. The Ibis features 155 contemporary rooms, restaurant OOPEN, a bar and meeting room. ... more   less 
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Also Known As:
Ibis Christchurch Hotel Christchurch
Accor Christchurch

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