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Kingsgate Hotel Dunedin
Ranked #35 of 61 Hotels in Dunedin
Reviewed 8 February 2012

I was staying here for three days while on a course. As per some of the other reviews, she is getting a bit tired and out dated (the building) but the staff and service out weighed the buildings condition. All the staff I dealt with were fantastic from the reception to restaurant staff. The food was as the menu. Says, "kiwi style" also tried the silver fern range one night. Had the venison and top marks to the chef. Didn't get to see the room service staff but the room was always left great once they had been in. As for location, only about 5 minutes walk to the Octagon. I was traveling on a motor bike and the staff went out of there way to put it in to a storage room for security. Great effort by all.

  • Stayed: February 2012
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2  Thank Shanewild
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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340 - 346 of 410 reviews

Reviewed 7 February 2012

We stayed in the hotel for only one night. The accomodation was reasonably priced and everything was clean and tidy. However, the hotel is looking somewhat tired and worn and in need of some refurbishment. It is within a short walking distance from the main train station albeit uphill and located close to the Octagon and nearby cafes and restaurants.
Free WiFi is not available and Broadband is expensive.The room rate, for two (NZ$120) is reasonably although $4 is added to the bill for using a credit card. There is a sign at reception telling you this.
The staff we found friendly and helpful

Room Tip: OK for a one night stay
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  • Stayed: February 2012, travelled as a couple
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1  Thank BremenCologne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 February 2012

Stayed in this hotel for three nights. In the process of refurbishment . My room had a new carpet and recently painted.
In an ok location but on a steep hill.
I did not try the restaurant located within the hotel.
I noticed wifi prices very steep. The public library halfway down the hill gives free wifi to anyone, so if you are willing to walk a few steps save 10 dollars+
Fire alarm went off around
9:30 one evening, be assured you would not sleep through a fire with that Siren.
An ok hotel in a reasonable location.

  • Stayed: February 2012
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1  Thank hmbpaisley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2012

Stayed at the Kingsgate for two nights prior to new year. Found the hotel to be tired and dated.
There was a sign in the reception and on each level as you came out of the elvators advising minor refurbishing was being carried out during November & December. There was no sign of any work being done. Carpet was threadbare in several places and around the sides of the doors down the hallway to our room there was duct tape stripes - not sure if this was to cover holes or hold carpet down.
The bed was not the most comfortable and had a definite roll together in the middle. The sofa was waypast it's use by date with the seating cushions decidedly sagging and not at all comfortable for sitting on.
There is abalcony running the length of the room which is good as get good views of the city on the higher floors. This has old fashioned safety glass which is opaque so you cannot see through this when seated. You have to stdaning on the balcny to get the views.
The elevator took forever to each your floor and other than taking our bags up to and down from our room it was quicker to use the stairs.
The bathroom was the most up to date part of the room and was nicely tiled. There was on hairdryer in any of the obvious places and when we enquired at reception for a dryer we were advised this was in the draw under the tv by the receptionist in such a voice as to say that this was the most obvious place and silly us for not realising that.
Breakfast was very basic not very original - scrambled eggs, bacon, baked beans and sausages, one morning there was tomatoes but not both days. There were only a few slices of white bread that looked like they had been there for a while so didn't even both to make toast. When we arrived the first morning we were told we could sit at either of two tables in a restaruant that only had one other couple there at the time. We weren't even asked if we wantaed tea or coffee and had to ask for this. It was served quite happily but the fact we had to ask for it was not good.
There is very limited parking so arriving late in the evening means you can only park on the street. There were two car parking lots right next door and given that this was new year week and majority of offices were closed we would have thought we could park in these lots but were advised against it. In the morning there were no workers cars there.

My partner stayed again two weeks later and was put in a suite on the fifth floor. This was not better than the room we had had previously. It did seem as it all the plumbing for the complex was piped down the walls of the room and was very noisy with the sound of water runnign all night. This may have been the air conditioning but unsure. Again the suite was dated.

Room Tip: Suies on the top floor are noisy and seem to have all the plumbing for the entire complex running do...
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  • Stayed: December 2011, travelled on business
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Thank 11Seamount
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew708, General Manager at Kingsgate Hotel Dunedin, responded to this reviewResponded 24 January 2012

Thank you for your Feedback. Since Christmas, Kingsgate Hotel has had all the guest rooms and Public walkways re carpeted and re painted. We are continuing to invest in the hotel by replacing all the soft furnishings in the rooms over the next few weeks. We also have new restaurant tables and chairs arriving early February.The restaurant will also have a face lift with a new menu in place and will also be re painted. Regards Andrew General Manager

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Reviewed 29 December 2011

Had a nice stay here with myself and two kids for three nights. Reception staff were friendly and helpful. Room was clean, fresh and comfy beds. Parking was fairly tight and we had to park on the street one night out of three, but this was free from 6pm to 9am. Did not use the restaurant.

  • Stayed: December 2011, travelled with family
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Thank dcnz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2011

We stayed at the hotel for one night. The room was filthy and the window was too dirty to open. The toilet was not cleaned properly, we could see stain on the toilet rim.

  • Stayed: December 2011
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1  Thank Rs2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2011

Whilst it is a bit tired, the rooms are roomy, the staff are always friendly particularly the restaurant staff. Functional, clean and good value. Definately not a 5 star but a nice homely stay if you are looking to relax.

  • Stayed: June 2011, travelled on business
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3  Thank chchgecko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kingsgate Hotel Dunedin

Address: 10 Smith Street, Dunedin 9001, New Zealand
Region: New Zealand > South Island > Otago Region > Dunedin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #35 of 61 Hotels in Dunedin
Price Range: £66 - £107 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Kingsgate Hotel Dunedin 3.5*
Number of rooms: 55
Official Description (provided by the hotel):
Located right in the heart of the city, Kingsgate Hotel Dunedin is ideal for either the business or leisure traveller. Otago Museum is a 15 minute walk away, the beach 10 minutes drive, the Central Business District is right on your doorstep and you are within walking distance of stately homes and Gothic revival style buildings. This welcoming Dunedin Hotel has 55 sunny north facing guest rooms, each with a private balcony. ... more   less 
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Also Known As:
Dunedin Kingsgate Hotel

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