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“Location” 4 of 5 bubbles
Review of Kingsgate Hotel Dunedin

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Kingsgate Hotel Dunedin
Ranked #36 of 58 Hotels in Dunedin
St Heliers, Auckland
Level Contributor
9 reviews
6 hotel reviews
“Location”
4 of 5 bubbles Reviewed 26 January 2014 via mobile

Great location for getting about the city, staff were really helpful. Rooms were clean, cosy and comfortable. Overall we enjoyed our stay as it was for one night and a hotel room met all our needs for this purpose.

Stayed January 2014
Helpful?
Thank Helen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew W, General Manager at Kingsgate Hotel Dunedin, responded to this review, 5 March 2014
Thank you for your recent feedback regarding your stay with us at the Kingsgate Hotel Dunedin. We are pleased you enjoyed your stay and liked the rooms. We hope you enjoyed the rest of your trip. Your feedback is important so we can strive to ensure everyone reccomends us. I am pleased that team met your customer expectations.

Regards

Andrew
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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364 reviews from our community

Traveller rating
    44
    162
    122
    25
    11
See reviews for
74
138
26
69
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (63)
Date | Rating
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  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 26 January 2014

Kingsgate is so close to Octagon and room rate was very reasonable. Staff were polite and helpful. Room was clean. I unfortunately left computer power supply in the room - staff responded promptly and couriered item overnight to my office - excellent service thanks

  • Stayed January 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Nickandfiveothers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew W, General Manager at Kingsgate Hotel Dunedin, responded to this review, 5 March 2014
Thank you for your recent feedback regarding your stay with us at the Kingsgate Hotel Dunedin. We are pleased you enjoyed your stay and liked the rooms. We hope you enjoyed the rest of your trip. Your feedback is important so we can strive to ensure everyone reccomends us. I am pleased you enjoyed the service from our team and that we responded to your lost property efficently and proffessionaly. We hope you enjoyed the rst of your stay in Dunedin and hope to welcome you back to the Kingsgate Hotel on your next trip to Dunedin.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
124 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed 26 January 2014 via mobile

We've stayed here a number of times and would certainly stay here again. Rooms are clean, comfortable and big - the balcony is great. Staff are friendly and you can walk everywhere. Will be our staple hotel in Dunedin.

Stayed April 2013, travelled with family
Helpful?
Thank Susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew W, General Manager at Kingsgate Hotel Dunedin, responded to this review, 5 March 2014
Thank you for your recent feedback regarding your stay with us at the Kingsgate Hotel Dunedin. We are pleased you enjoyed your stay and liked the rooms. We hope you enjoyed the rest of your trip. Your feedback is important so we can strive to ensure everyone reccomends us. We are pleased that on your visits to Dunedin you chosse to stay with us and use us as your ' stable hotel' you are always welcome and we look forward to welcoming you back to the Kingsgate Hotel on your next trip to Dunedin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Queenstown, New Zealand
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 24 January 2014

We often stay at Kingsgate, very reasonably priced and a short walk to the Octagon, Fortune Theatre and cinemas. While it's a mid-range property this is reflected in the prices - it's clean, the people are friendly and welcoming. All rooms have a balcony, which is great if (like me) you don't like recycled air - nothing nicer than to open up to doors and let the fresh air in.

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Hilzy2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew W, General Manager at Kingsgate Hotel Dunedin, responded to this review, 5 March 2014
Thank you for your recent feedback regarding your stay with us at the Kingsgate Hotel Dunedin. We are pleased you enjoyed your stay and liked the rooms. We hope you enjoyed the rest of your trip. Your feedback is important so we can strive to ensure everyone reccomends us. It is great to have guests returning and enjoying there stay with us. We look forward to welcoming you back when you next return to Dunedin.

Regards

Andrew
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Napier, New Zealand
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 23 January 2014

This hotel is close to the Octagon, so handy for shops and cafes - fantastic location. It is on a steep slope, so maybe not for everyone with mobility issues. We were in a slightly dated room, but it was clean and warm. The guest laundry was handy and good value. Staff were friendly and helpful. Niggles were that free wifi was only available in the lobby for 30 mins. I don't know why hotels are so mean about this - it was free in our room in many other places we stayed at. The breakfast was of poor quality - the bacon was the cheapest you can buy and the pastries were stale. If you are going to offer this, then do it well. There's also a hazard in the car park, with the lack of a safety rail, and one poor gentleman took a tumble that necessitated a stay in hospital. This needs an urgent remedying by hotel management.

  • Stayed January 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank FlowerNapier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew W, General Manager at Kingsgate Hotel Dunedin, responded to this review, 5 March 2014
Thank you for your recent feedback regarding your stay with us at the Kingsgate Hotel Dunedin. We are pleased you enjoyed your stay and liked the rooms. We hope you enjoyed the rest of your trip. Your feedback is important so we can strive to ensure everyone reccomends us. I am pleased you enjoyed the location and the service from our team. We have reviewed the breakfast service and food and made some significant in roads to ensure that the product we deliver is upto standard at all times.

Thank you once again

Regards

Andrew
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, New South Wales, Australia
Level Contributor
1,662 reviews
216 hotel reviews
common_n_hotel_reviews_1bd8 704 helpful votes
3 of 5 bubbles Reviewed 22 January 2014

This is about as average as you can get, and everything is at that point: Service, Lobby, Room Interior, Building Exterior...
And I'm being a little generous really, the place is pretty tired and well overdue for a makeover, and that applies to all things - even the linen and towels looked old.
I also felt the price of NZ$130 per night was too steep, particularly for Mid Week.

  • Stayed January 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Albywon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew W, General Manager at Kingsgate Hotel Dunedin, responded to this review, 5 March 2014
Thank you for your recent feedback. Your comments are important to us. I apologise that on this occasion we seem to have fallen below the standards you were expecting during your trip to Dunedin. We pride ourselves on good customer service and being able to meet our guest needs so I will be taking your feedback to our team and see how we can address them.

Regards

Andrew
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamilton, New Zealand
Level Contributor
6 reviews
4 of 5 bubbles Reviewed 21 January 2014

Excellent location, great front line service, great room. We stayed on the second floor, view was wicked & shower/bath facilities clean & mean the beds really good.
Pricing?? one couldnt get a better price than what Kingsgate Dunedin offered.

Very satisfied customer, will certainly stay at this hotel again.

"Taharoa - Waikato"

Room Tip: Twin beds in studio unit ideal for short stay & couple.
See more room tips
  • Stayed January 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Veronica W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew W, General Manager at Kingsgate Hotel Dunedin, responded to this review, 5 March 2014
Thank you for your recent feedback regarding your stay with us at the Kingsgate Hotel Dunedin. We are pleased you enjoyed your stay and liked the rooms. We hope you enjoyed the rest of your trip. Your feedback is important so we can strive to ensure everyone reccomends us. I pleased you like the location and enjoyed the services of our team.

Regards

Andrew
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kingsgate Hotel Dunedin

Property: Kingsgate Hotel Dunedin
Address: 10 Smith Street, Dunedin 9001, New Zealand
Region: New Zealand > South Island > Otago Region > Dunedin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #36 of 58 Hotels in Dunedin
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Kingsgate Hotel Dunedin 3.5*
Number of rooms: 55
Reservation Options:
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Also Known As:
Dunedin Kingsgate Hotel

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