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“Perfectly adequate”

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Scenic Hotel Southern Cross
Ranked #14 of 57 Hotels in Dunedin
Auckland Region, New Zealand
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Perfectly adequate”
Reviewed 8 February 2012

Staff wrere very friendly, room comfortable and located close to everything. Nice stay

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BrianMcGinn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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746 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (137)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
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English first
Rutland
Level Contributor
44 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 5 February 2012

Noisy room with no views, and the food was cold, both courses had to be sent back.

Room Tip: Try another hotel
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ynotcracker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard B, General Manager at Scenic Hotel Southern Cross, responded to this review, 6 March 2012
Dear Ynotcracker,

Thank you for taking the time to put pen to paper and sincerest apologies for the poor quality extended to you during your stay with us at Scenic Hotel Southern Cross :-(

Noise can admittedly be an Achilles heel of ours, however, Hotel Duty Management are versed in working around this issue and should we be notified timeously this would mean (subject to availability), upgrading you to a more suitable and quieter room!

I have passed your food comments on to the team and you can rest assured that we will be keeping a close eye on food service temperature going forward so as to obviate this being a problem in future.

Thank you once again.

Richard Bungeroth
Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
warwickshire
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 29 January 2012

we stayed at this hotel as part of an organized tour of New Zealand for three nights. The room is spacious and has all the facilities you need such as a telephone, minibar, tv, internet access (there is a charge), bath robes, hair dryer, iron and ironing board, nice shower and bath, two good sized towels, flannel and smaller towel each and bath mat. Also complimentary toiletries. The room was cleaned everyday to a high standard and the bed was really comfortable. The staff on reception was very friendly and very helpful. There was a few different priced options for breakfast and they were good value for money there was also a buffet choice. The is a launderette at $3 for a wash and $3 for dryer. overall our stay was very comfortable and excellent service!

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sazzy1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caboolture, Australia
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 29 January 2012

Our family of 4 had 2 rooms across the hall from each other, something that, curiously, it seems not a lot of hotels seem to manage even when requested well in advance. Really good buffet breakfast; rooms were quite spacious for motel rooms and it was nice to be able to open the windows for some fresh air; convenient laundry facilities in-house (on 2 floors); reasonable location (only a 5 min walk into the Octagon area of the city. Very impressed with the prompt return of some lost property via courier at a very reasonable price - thanks!!!

Room Tip: There's more room to spread out/more spare floor space in the rooms with 2 queen sized beds.
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  • Stayed January 2012, travelled with family
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank deborah k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ely, United Kingdom
Level Contributor
80 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 15 January 2012

Good central location and impressive building. We had a superior room which was most comfortable.

Meals in the resturant were very good, the bar menu was a bit different and it did seem a little odd having the same menu available in the two and at the same prices which defeats the object of bar and resturant.

Good breakfast buffet with a nice selection of all items. Service was extremely good and the staff were very friendly and attentive.

Would certainly return

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Southdown_Man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Zealand
Level Contributor
64 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 11 January 2012

The buffet breakfast is the best that I have had in all the hotels that I have stayed in in NZ.
The bed was the softest most cloud like bed that I have ever stayed in. They include a pillow menu in the room pack. Which I find great as most hotels only give you the manky manmade fibre ones which are too hard. My partner, whom is allergic to dust and feathers didn't find the goose down bedding a problem. Great news for me!
We stayed in a mid range room and it was fantastic. Very spacious and included a sofa.
Didn't have free cookies though.
The staff were very welcoming and courtious.
I strongly recommend this hotel to anyone visiting Dunedin.
Watch out for the parking though - it's $11.50 a night and they expect you to hand over your keys. The hotel is quite central though - and is next to the casino and a few bars.
The TV had a good selection of channels, including sky movies and 3 sports channels.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Ally_loves_camping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christchurch, New Zealand
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 January 2012

The Southern Cross is the best hotel I've stayed in in Dunedin. We had a superior room and I would recommend paying the extra money rather than taking a standard room. The extra space is worth it. Have stayed in a standard room before and the room and bathroom are both very cramped. Not the case with the superior. The bed is amazing - huge king and very comfortable. We didn't weant to leave. Great location - we walked to the Octogon for dinner and was a short and safe stroll home later at night. Casino is right next door. Only downside is having to pay for parking. Other than that - highly recommend.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KateJane37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Scenic Hotel Southern Cross

Property: Scenic Hotel Southern Cross
Address: 118 High Street, Dunedin 9016, New Zealand
Region: New Zealand > South Island > Otago Region > Dunedin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Luxury Hotel in Dunedin
#13 Business Hotel in Dunedin
#16 Family Hotel in Dunedin
#19 Romantic Hotel in Dunedin
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Scenic Hotel Southern Cross 4.5*
Number of rooms: 178
Official Description (provided by the hotel):
Dunedin’s largest and most prestigious hotel, the Scenic Hotel Southern Cross, enjoys a premium location in the heart of the city. Just a short walk from the Octagon, railway station, theatres, shops, and close to Otago university, it is the perfect location from which to explore Dunedin. Your every comfort is well provided for, with 178 attractive rooms and suites, extensive hotel facilities, and a very high standard of service. As our guest you will enjoy: A choice of room styles, including standard rooms and sumptuously furnished suites up to a four-star-plus standard, with quality room amenities. Superb dining options in our selection of restaurants, cafe and bar. High quality hotel facilities for business and pleasure, including extensive conference and meeting facilities. ... more   less 
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Also Known As:
Scenic Hotel Dunedin

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