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Scenic Hotel Southern Cross
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Reviews (846)
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751 - 756 of 846 reviews
Reviewed 8 February 2012

Staff wrere very friendly, room comfortable and located close to everything. Nice stay

  • Stayed: January 2012, travelled on business
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Thank BrianMcGinn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 February 2012

Noisy room with no views, and the food was cold, both courses had to be sent back.

Room Tip: Try another hotel
  • Stayed: January 2012, travelled as a couple
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Thank ynotcracker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard B, General Manager at Scenic Hotel Southern Cross, responded to this reviewResponded 6 March 2012

Dear Ynotcracker,

Thank you for taking the time to put pen to paper and sincerest apologies for the poor quality extended to you during your stay with us at Scenic Hotel Southern Cross :-(

Noise can admittedly be an Achilles heel of ours, however, Hotel Duty Management are versed in working around this issue and should we be notified timeously this would mean (subject to availability), upgrading you to a more suitable and quieter room!

I have passed your food comments on to the team and you can rest assured that we will be keeping a close eye on food service temperature going forward so as to obviate this being a problem in future.

Thank you once again.

Richard Bungeroth
Acting General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2012

we stayed at this hotel as part of an organized tour of New Zealand for three nights. The room is spacious and has all the facilities you need such as a telephone, minibar, tv, internet access (there is a charge), bath robes, hair dryer, iron and ironing board, nice shower and bath, two good sized towels, flannel and smaller towel each and bath mat. Also complimentary toiletries. The room was cleaned everyday to a high standard and the bed was really comfortable. The staff on reception was very friendly and very helpful. There was a few different priced options for breakfast and they were good value for money there was also a buffet choice. The is a launderette at $3 for a wash and $3 for dryer. overall our stay was very comfortable and excellent service!

  • Stayed: January 2012, travelled as a couple
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Thank sazzy1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2012

Our family of 4 had 2 rooms across the hall from each other, something that, curiously, it seems not a lot of hotels seem to manage even when requested well in advance. Really good buffet breakfast; rooms were quite spacious for motel rooms and it was nice to be able to open the windows for some fresh air; convenient laundry facilities in-house (on 2 floors); reasonable location (only a 5 min walk into the Octagon area of the city. Very impressed with the prompt return of some lost property via courier at a very reasonable price - thanks!!!

Room Tip: There's more room to spread out/more spare floor space in the rooms with 2 queen sized beds.
  • Stayed: January 2012, travelled with family
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Thank Deborah K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 January 2012

Good central location and impressive building. We had a superior room which was most comfortable.

Meals in the resturant were very good, the bar menu was a bit different and it did seem a little odd having the same menu available in the two and at the same prices which defeats the object of bar and resturant.

Good breakfast buffet with a nice selection of all items. Service was extremely good and the staff were very friendly and attentive.

Would certainly return

  • Stayed: January 2012, travelled as a couple
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Thank Southdown_Man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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