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Scenic Hotel Southern Cross
Ranked #14 of 61 Hotels in Dunedin
Certificate of Excellence
Reviewed 7 July 2012

This was a quick shopping trip with my daughter to escape subzero temperatures at home.Booked last minute online we were happy.Beds were very comfortable and they quickly changed room to 2 king singles for us.Breakfast was included and a very nice modern dining room.The car park is a bit tricky but beter than trying to find on street parking on Friday night.WE herard no noise at night ,which can be a problem on other hotels on princes St,
For the price we paid we were very impressed.

  • Stayed: July 2012, travelled with family
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Thank CromQueenstown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 8 July 2012

Thanks for the feedback CromQueenstown. Hope to see you again soon.

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660 - 666 of 778 reviews

Reviewed 6 July 2012

I stayed at this hotel with my husband and two close family members we were visiting in New Zealand. I booked the two bedroom suite and it was perfect for our stay. Both rooms featured very comfortable King size beds with warm comfortable linen. The pillows were great because both beds had both big and small pillows to suit everyone. The suite also included two bathrooms (with plenty of towels), and an open plan living area including a nice kitchen, dining table, plenty of comfortable seating and a massive television! The heating was good (which is necessary given how cold it gets in Dunedin) and the room servicing was good. The overall service was satisfactory but not great, and my only other complaint is that the water pressure in the shower wasn't great. Overall we had a very comfortable stay and I will stay here again.

  • Stayed: July 2012, travelled with family
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Thank DutchNZr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 8 July 2012

Thank you for your valuable feedback. I am glad you had a comfortable stay although it seems we still have a few issues that need attention. Rest assured we will work on these areas and look to give you a perfect stay next time you come.

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Reviewed 1 July 2012

Well located, car park a bit difficult to navigate, and casino very tacky. But hotel always comfortable and staff helpful

Stayed: May 2012, travelled as a couple
1  Thank Kairakau50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 2 July 2012

I am delighted that you had a comfortable stay. The Casino, although housed in our building, is a separate business to the hotel and so we have no control over this I am afraid. However, I would recommend our valet parking service - just drop your keys into reception when you check in and we will happily park your car for you. We look forward to seeing you again soon.

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Reviewed 25 June 2012

Spent 1 night here recently. Location is great and staff are very helpful and friendly. The room was lovely although the bathroom was a little on the cozy side. The bed was amazingly comfortable - like sleeping on a cloud! The only downside is that the walls are extremely thin and i could hear pretty much everything going on in my neighbours' rooms. Great organic shop just across the road.

  • Stayed: June 2012, travelled on business
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Thank berthaandflea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 July 2012

Hi Berthaandflea. Thanks for your feedback. I'm sorry you had issues with noisy neighbours and I hope it does not deter you from visiting us again.

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Reviewed 25 June 2012

Stayed in the hotel as a base for Rugby World Cup games in South Island. Very pleasant stay and good location in Dunedin.

  • Stayed: September 2011, travelled with friends
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Thank snapper00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 July 2012

Thanks Snapper00. I'm glad you had a great stay.

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Reviewed 19 June 2012

Was attending the Bed & Breakfast Association Conference which was held in this hotel, so it was very convenient to stay there too, and they gave us a good deal. Hotel is in a beautifully restored all building - very ornate. Excellent location in centre of city - ideal for exploring the city by foot.

Rooms were lovely, with luxurious bedding - except the duvet was too hot! When throwing it off - got cold! No other options of layered bedding available. But overall very good.

  • Stayed: June 2012, travelled on business
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Thank Reena W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 July 2012

Thanks for your feedback Reena W, I'm glad you had a good stay. I hope to see you again soon.

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Reviewed 13 June 2012

Nice hotel, well placed in the city. Good sized rooms with comfortable beds. To be fair, staying here on a business trip, these places are 'much of a muchness' so long as they get the basics right - which this place did.....except for the shower! The lack of water pressure was just frustrating. It might just be a small thing, but guests shouldn't have to put up with this third world, drip chasing shower dance. I won't stay here again.

Stayed: June 2012, travelled on business
Thank Rick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 July 2012

Thanks for your feedback Rick M. Following this we have conducted random flowtests on our showers which has highlighted a few areas of concern which we are currently working on fixing. We will continue to monitor the situation in the meantime.

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Additional Information about Scenic Hotel Southern Cross

Address: 118 High Street | Cnr Princes & High Streets, Dunedin 9016, New Zealand
Region: New Zealand > South Island > Otago Region > Dunedin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Luxury Hotel in Dunedin
#13 Business Hotel in Dunedin
#16 Family Hotel in Dunedin
#19 Romantic Hotel in Dunedin
Price Range: £82 - £158 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Scenic Hotel Southern Cross 4.5*
Number of rooms: 178
Official Description (provided by the hotel):
Dunedin’s largest and most prestigious hotel, the Scenic Hotel Southern Cross, enjoys a premium location in the heart of the city. Just a short walk from the Octagon, railway station, theatres, shops, and close to Otago university, it is the perfect location from which to explore Dunedin. Your every comfort is well provided for, with 178 attractive rooms and suites, extensive hotel facilities, and a very high standard of service. As our guest you will enjoy: A choice of room styles, including standard rooms and sumptuously furnished suites up to a four-star-plus standard, with quality room amenities. Superb dining options in our selection of restaurants, cafe and bar. High quality hotel facilities for business and pleasure, including extensive conference and meeting facilities. ... more   less 
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Also Known As:
Scenic Hotel Dunedin

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