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“Best hotel in Dunedin”

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Scenic Hotel Southern Cross
Ranked #14 of 57 Hotels in Dunedin
Auckland Region, New Zealand
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Best hotel in Dunedin”
Reviewed 9 December 2012

I have stayed in a number of hotels in Dunedin and the Southern Cross Hotel is by far the best. Nice clean rooms, very comfy beds, friendly helpful staff, great restaurant and bar and close to the city, what more could you want. Special thank you to Carol for helping sort out a new room for me when I my work had unfortunately booked me into a single room. I would definitely stay there again.

  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephanie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian C, Manager at Scenic Hotel Southern Cross, responded to this review, 9 December 2012
Dear Guest

Thank you for taking the time to write your review and thank you for staying with us on your recent visit to Dunedin. It is wonderful to hear that you rate the Scenic Hotel Southern Cross as the best hotel in Dunedin and I am delighted that you enjoyed your stay with us so much. I look forward to being able to welcome you back sometime in the future.

With kind regards

Adrian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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746 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (137)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Christchurch, Canterbury, New Zealand
2 reviews
Reviewed 2 December 2012

Staff were fantastic, beds were great, rooms were clean.
It was lovely to have an option to take a relaxing bath. Breakfast was superb!
Cant wait to go back!
The package deal of free internet and breakfast and carparking was the best deal.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jayne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian C, Manager at Scenic Hotel Southern Cross, responded to this review, 3 December 2012
Dear Guest,

Thank you for your review. It is wonderful to hear that you had such an enjoyable time whilst here on business. It sounds as though you were on our CBD package which is available until the 20 January 2013 and is great value and includes all the things you mention. We look forward to seeing you again soon.

With best wishes

Adrian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dunedin, New Zealand
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 December 2012

the beds are so soft,just right .our privacy was respected.,their wasnt any noise it was nice and dark in the room at night,the breakfast was lovely, if there is a problem the management sort it out right away.,our whole experience was excellent and because of that we wii be back.

Room Tip: all good rooms. have stayed on different floors all great.
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marsh516
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian C, Manager at Scenic Hotel Southern Cross, responded to this review, 3 December 2012
Dear Guest

Thank you for taking the time to write your review and thank you for staying with us here at the Scenic Hotel Southern Cross. I am delighted that you enjoyed your stay so much and that you will stay with us again. We look forward to being able to welcome you back in the near future.

With kind regards

Adrian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wellington, New Zealand
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 November 2012

We loved the bed. It had some kind of a feather bed on top of the mattress. We loved it so much that the next morning we called up and asked for a late checkout so we could stay in ing longer.

The buffet breakfast was very nice and the staff were lovely.

The room was very well appointed and there was actual vanity space in the bathroom - a first on our trip.

Valet parking would have helped.

We would have liked to stay at this hotel for longer.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beeber55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian C, Manager at Scenic Hotel Southern Cross, responded to this review, 27 November 2012
Dear Guest

Thank you for your comments and thank you for choosing the Scenic Hotel Southern Cross when you visited Dunedin. I am glad that you had such a good experience when staying with us and it is wonderful to hear another great comment about our beds.
I am sorry that you missed out on the valet parking. This service is always available and you just need to leave your car out the front of the Hotel and we will take it and park it for you so that you can just relax in to your room.

We hope to see you again soon.

With best wishes

Adrian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
1 review
Reviewed 26 November 2012

I stay at other hotels in NZ and Aussie, HK and China and this hotel would have the best beds..
This hotel has very nice well appointed rooms with LCD TV.
the bathroom has plenty of towels and all the vanity needs.
close walk to town and next door to the casino with good priced food.
and do i need to tell you about the bed again??

Room Tip: all rooms at this hotel are nice
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  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paul j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian C, Manager at Scenic Hotel Southern Cross, responded to this review, 27 November 2012
Dear Guest,

Thank you for your review and I am delighted that you enjoy your stays with us. Our bedding gets numerous comments about how comfortable it is - with feather duvets and feather bed toppers, both of which are available to buy so you can recreate the experience at home.

We look forward to seeing you again soon.

With best wishes

Adrian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Central Otago, New Zealand
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 November 2012

I have stayed at the Southern Cross on many occasions, sometimes with my wife, other times purely on business. The staff are very pleasant and the meals in the restaurant are first class. The Dunedin Casino is located inside the hotel for those wanting a quiet punt.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neville H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian C, Manager at Scenic Hotel Southern Cross, responded to this review, 27 November 2012
Dear Guest

Thank you for taking the time to write your review . I am delighted that you enjoy your stays with us and look forward to welcoming you back soon.

With best wishes

Adrian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gore, Southland, New Zealand
1 review
Reviewed 21 November 2012

Very impressed. Had to book a room within one day for 2 Adults and 2 children. Most of the rooms were sold out but the room we had was more than adequate. Very clean, stylish, the staff were fantastic, never had valet parking but well worth it. Nothing was a problem especially when we were not able to get the TV going for the children. Staff came up straight away to deal with it, even had the option of changing room. Ordered room service for breakfast, on time and it was fantastic. My husband and I have stayed in a few hotels in Dunedin but this has been our best experience yet. We highly recommend Southern Cross for cleanliness, friendliness, great room, great customer service, everything was greeted with a smile. We will stay here again.

Room Tip: For a family, we would recommend an interjoining room, just gives you that space to yourself and you...
See more room tips
  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ewa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian C, Manager at Scenic Hotel Southern Cross, responded to this review, 22 November 2012
Dear Guest,

I am extremely pleased to hear that you had such an enjoyable stay. Valet parking is something we offer to all guests so that you can just leave your car at the front entrance and we will park it for you. This allows you to settle into your room straight away. Help is also on hand to help with any luggage if needed.

We hope to see you again soon.

With best wishes

Adrian
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Scenic Hotel Southern Cross

Property: Scenic Hotel Southern Cross
Address: 118 High Street, Dunedin 9016, New Zealand
Region: New Zealand > South Island > Otago Region > Dunedin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Luxury Hotel in Dunedin
#13 Business Hotel in Dunedin
#16 Family Hotel in Dunedin
#19 Romantic Hotel in Dunedin
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Scenic Hotel Southern Cross 4.5*
Number of rooms: 178
Official Description (provided by the hotel):
Dunedin’s largest and most prestigious hotel, the Scenic Hotel Southern Cross, enjoys a premium location in the heart of the city. Just a short walk from the Octagon, railway station, theatres, shops, and close to Otago university, it is the perfect location from which to explore Dunedin. Your every comfort is well provided for, with 178 attractive rooms and suites, extensive hotel facilities, and a very high standard of service. As our guest you will enjoy: A choice of room styles, including standard rooms and sumptuously furnished suites up to a four-star-plus standard, with quality room amenities. Superb dining options in our selection of restaurants, cafe and bar. High quality hotel facilities for business and pleasure, including extensive conference and meeting facilities. ... more   less 
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Also Known As:
Scenic Hotel Dunedin

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