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“Great”

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Scenic Hotel Southern Cross
Ranked #13 of 61 Hotels in Dunedin
Certificate of Excellence
Southland, NZ
Level 4 Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great”
Reviewed 25 January 2014

Great location, nice competent efficent staff.
Rooms good size. Have stayed here before and enjoyed it. Didnt use facilities this time( restaurant and gym ) but they looked good.
Casino was good for some unwinding.
Would recommend

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AndySouthland_NZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate E, Manager at Scenic Hotel Southern Cross, responded to this review, 28 January 2014
Dear Guest

Thank you very much for your great post of the Southern Cross Hotel; we really appreciate your time. We were so glad to hear that you woud reccommend us to others and that you found the staff to be competent, efficient and nice and the rooms a good size.

We hope to see you again sometime soon.

Kind Regards
Kate
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763 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (138)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Hamilton, Waikato, New Zealand
Level 4 Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 January 2014

We arrived late and the staff were wonderful. The rooms we had were large and comfortable. nice and close to the shops, so close you can walk. we didn't have time to use the gym or go to the casino but will do next time. The staff are knowledgeable and helpful and nothing seemed too much of a big deal. We will recommend this Hotel.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brenda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate E, Manager at Scenic Hotel Southern Cross, responded to this review, 22 January 2014
Dear Guest

Your review is greatly appreciated, thank you very much. We're glad you found our rooms to be large and comfortable, and was great to hear how wonderful, helpful and knowledgeable you found our staff to be. Delighted to hear you will reccommend the Southern Cross to others.

Hope to host you again soon, kind regards
Kate
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Australia
Level 4 Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 January 2014

We stayed at this hotel for 4 nights, the staff are amazing - all seem to enjoy their jobs and are happy to help with anything. The location is fantastic and within walking distance to the Octagon, Railway station and many other attractions. My only tip would be to not try and park your car there on your own, get the staff to do it so that you don't have to worry about the tight corners and finding a spot. We had a very pleasant stay here and would definitely consider booking again.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GayeHarvey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate E, Manager at Scenic Hotel Southern Cross, responded to this review, 19 January 2014
Dear Guest

Thank you kindly for your great review, we're so glad to hear you had a fantastic few days staying with us in Dunedin. And we really appreciate the lovely comments about our "amazing staff and fantastic location".

Kind regards
Kate
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Christchurch, New Zealand
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 January 2014

I have stayed at this hotel on several occasions now from one night to 3/4 nights and the Staff go the extra mile for you where it be room service, or on the floor service from the restaurant to the front desk, well really I find it hard to fault this hotel from comfort, especially those so so soft sleepy beds hummmmmm, and the cleanliness being first rate plus, The spa bath wow just the treat we need after a long Journey, The food choice is out of this world and cooked to perfection & hot, this is also topped by the excellent staff with which just makes this hotel happen, I will be returning & I have no doubt that we will receive the same polished service. Frank & Jackilyn

Room Tip: It does not matter which room you have you get the same service, cleanliness & comfort is just t...
See more room tips
  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Foxox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate E, Manager at Scenic Hotel Southern Cross, responded to this review, 14 January 2014
Dear Frank & Jackilyn

Thank you so much for your great comments we're so happy you enjoy staying with us so much and are delighted to host you anytime, look forward to seeing you again soon.

Kind Regards
Kate and the team
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Auckland Region, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 January 2014

Excellent hotel in the centre of Dunedin! Great service and fascilities, we stayed at a two storied penthouse suite at the top of the building with a commanding view of the central city, it had a separate living area on the top floor with quality furniture, fully stocked bar and a nice deck outside. The bedroom was luxurious with a king size soft bed and a full bathroom.
A great experience and highly recommended. Unfortunately due to other commitments we only stayed there one night so we could not explore all the fascilities on offer but I would book there again with no hesitation.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ElGreco2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate E, Manager at Scenic Hotel Southern Cross, responded to this review, 14 January 2014
Dear Guest

Thanks so much for your great comments we are delighted to hear you had a great experience and will book with us again next time.

Kind regards
Kate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland, New Zealand
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 January 2014

Scenic Circle Southern Cross is a favourite of ours and we always try and stay if there is availability. The room was quiet. spotlessly clean and the bed was devine. We had breakfast the next morning which was excellent as it always is. Check in and Check out was a breeze, all staff members were amazing - cant wait to stay again with you

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nicky B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate E, Manager at Scenic Hotel Southern Cross, responded to this review, 14 January 2014
Dear Nicky & Family

So nice to read your review it is very much appreciated and we're delighted to be one of your 'favourites' ! Can't wait to have you back again soon.

Warm regards
Kate and the team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 January 2014

Staff are attentive and helpful. 1 hour of free internet access (on your own device) is continuous so if it takes you 5 minutes to check your email - you're freebie is done and dusted.

Beds were very soft with pillow top mattress however, I found the room really hot and unfortunately, there was no A/C control and Reception couldn't help.

Situated just a couple blocks from The Octigon (CBD) but there were plenty of amenities nearby.

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thecat131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate E, Manager at Scenic Hotel Southern Cross, responded to this review, 14 January 2014
Dear Guest

Thank you for your feedback. I'm happy to hear you found the service and cleanliness at the hotel excellent and the staff attentive. We trust you enjoyed your time in Dunedin and hope you get the opportunity to visit us again in the future.

Kind Regards
Kate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Scenic Hotel Southern Cross

Property: Scenic Hotel Southern Cross
Address: 118 High Street | Cnr Princes & High Streets, Dunedin 9016, New Zealand
Region: New Zealand > South Island > Otago Region > Dunedin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Luxury Hotel in Dunedin
#13 Business Hotel in Dunedin
#16 Family Hotel in Dunedin
#19 Romantic Hotel in Dunedin
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Scenic Hotel Southern Cross 4.5*
Number of rooms: 178
Official Description (provided by the hotel):
Dunedin’s largest and most prestigious hotel, the Scenic Hotel Southern Cross, enjoys a premium location in the heart of the city. Just a short walk from the Octagon, railway station, theatres, shops, and close to Otago university, it is the perfect location from which to explore Dunedin. Your every comfort is well provided for, with 178 attractive rooms and suites, extensive hotel facilities, and a very high standard of service. As our guest you will enjoy: A choice of room styles, including standard rooms and sumptuously furnished suites up to a four-star-plus standard, with quality room amenities. Superb dining options in our selection of restaurants, cafe and bar. High quality hotel facilities for business and pleasure, including extensive conference and meeting facilities. ... more   less 
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Also Known As:
Scenic Hotel Dunedin

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