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“Great Location and Casino”

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Scenic Hotel Southern Cross
Ranked #15 of 57 Hotels in Dunedin
Maryland, USA
Level Contributor
75 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Great Location and Casino”
4 of 5 bubbles Reviewed 8 March 2014

This is a lovely hotel, old but well cared for, clean and well located. We were able to walk just about everywhere we needed to go, especially the central "Octagon" of the town. Our room was large and on the front of the hotel, but being on the 6th floor, the noise from the street was not a problem. We were in a group which was handled very efficiently by the hotel. The only unusual thing about the room (and others also found it so) was in a really good sided bathroom, the sinks were really, really small, making it difficult to manage toiletries and wash out socks. Breakfast was good with plenty of selection and good service. Wifi was limited. We took our devices to the Octagon and the library which had free service. We had dinner both nights at the hotel casino which had specials that were more reasonable than the local restaurants and which was quite good with excellent table service.

  • Stayed February 2014, travelled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maggieMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate E, Manager at Scenic Hotel Southern Cross, responded to this review, 11 March 2014
Dear Guest

We're so happy to hear how lovely you found the Southern Cross whilst on your tour. And glad that you found our location so convenient and that your breakfast and service whilst dining with us was a memorable experience.

I hope you enjoy the rest of your tour of New Zealand and have a safe journey home.

Kind regards
Kate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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731 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (136)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 8 March 2014 via mobile

Just spent one night here as part of a group tour of whole of New Zealand. Very efficient staff and good, well presented meals from the kitchens. Hate buffet meals with a passion but here all are looked after as individuals. Most impressed

Stayed March 2014, travelled with friends
Helpful?
Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate E, Manager at Scenic Hotel Southern Cross, responded to this review, 11 March 2014
Dear Guest

Thank you kindly for your recent review. I was delighted to read how impressed you were and that you found the staff efficient and your meals good and well presented I will make sure to pass this onto the staff.

Hope to see you back again at the Southern Cross in the future
Kind regards
Kate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Christchurch, New Zealand
1 review
4 of 5 bubbles Reviewed 2 March 2014

Stayed for one night for business found the staff to be very friendy and helpful. Batteries were dead on the TV remote but the staff were there in a jiffy - with wine :) Loved having Coffee bags in the morning.
Well situated hotel but the carpark was confusing and a nightmare to get out of - Trucks etc parked everywhere!
The Breakfast was lovely and the staff wonderful. Nice coffee

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Natalie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate E, Manager at Scenic Hotel Southern Cross, responded to this review, 4 March 2014
Dear Guest

Thank you kindly for your complimentary review of the hotel, we really appreciate your feedback. Great to hear you enjoyed our coffee and breakfast selection and that you found the staff friendly and helpful. I was also glad to hear that we were able to rectify the issue with the tv promptly, please also note that we are currently working on our carparking situtation to make this more user frinedly.

Many thanks and hope to welcome you back again soon.
Kate
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Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 24 February 2014

This is our favourite place when we visit Dunedin, Have stayed here many times. Value for money & good location. In our room bed was very uncomfortable, needs replacing, Car park needs serious attention.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arrowtownpub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate E, Manager at Scenic Hotel Southern Cross, responded to this review, 25 February 2014
Dear Guest

So nice to hear that the Southern Cross is your favourite place to stay when visiting Dunedin! Coincidently we are currently in the middle of looking at the two areas of concern that you mentioned so thank you for your feedback.

And we hope to welcome you back to the Southern Cross again soon.

Kind regards
Kate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 19 February 2014

Very well situated hotel a 5 minute walk to the Octagon. The cafe attached could do with some helpful hints about breakfast, the choices were awful and it took too long to receive our food. Rooms were well appointed but over heated. Receptionist was very very helpful after a long drive.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dodacky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate E, Manager at Scenic Hotel Southern Cross, responded to this review, 23 February 2014
Dear Guest

Thank you for your recent post, I'm happy to hear you found the hotel well situated, the rooms well appointed and the reception staff very helpful. I also really appreciate your feedback regarding our cafe offering and will be looking into ways to improve our product.

Kind regards
Kate
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Brit in Surrey
Level Contributor
83 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 bubbles Reviewed 19 February 2014

We stayed here twice for a total of three nights having booked cheapo rooms in the internet. We were allocated small rooms in the Exchange Wing. The king beds were comfortable and the rooms had all the amenities except a room safe. It was not possible to open two suitcases fully without moving furniture, or putting them on the bed.
The breakfast buffet was okay apart from the small selection of fruit.
One hour free wifi in any period of 24 hours is pretty mean for a hotel of this standard.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mokey4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate E, Manager at Scenic Hotel Southern Cross, responded to this review, 23 February 2014
Dear Guest

Thank you for your recent review. We really apreciate your feedback and are taking all of your comments into consideration to see what we can do better in regards to offering all of our valued guests the products and services to make their experience with Scenic a great one.

Thanks again and hope to host you again in the future.
Kate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wellington, New Zealand
Level Contributor
85 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 18 February 2014 via mobile

Lovely older lovely refurbishment. Pass on the cheese rolls in the cafe which are an awful example of a quant southern culinary icon. Soggy. Tasteless flattened lumps of breaded goo. However the blue cod in the main restaurant is a star dish. Fresh. Dusted in cajun spice atop of tasty smashed potatoes with a delecate tomato salsa. Memorable. Beds are great and staff are really helpful.

Stayed February 2014, travelled on business
Helpful?
Thank bustedblonde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate E, Manager at Scenic Hotel Southern Cross, responded to this review, 23 February 2014
Dear Guest

Thank you for your comments regarding your recent stay. We're glad you found our blue cod to be a star dish, the beds great and our staff really helpful. I also appreciated your feedback regarding the cheese rolls please be rest assured that we have rectified this issue going forward :-)

Warm regards
Kate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Scenic Hotel Southern Cross

Property: Scenic Hotel Southern Cross
Address: 118 High Street, Dunedin 9016, New Zealand
Region: New Zealand > South Island > Otago Region > Dunedin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#13 Luxury Hotel in Dunedin
#13 Business Hotel in Dunedin
#16 Family Hotel in Dunedin
#19 Romantic Hotel in Dunedin
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Scenic Hotel Southern Cross 4.5*
Number of rooms: 178
Official Description (provided by the hotel):
Dunedin’s largest and most prestigious hotel, the Scenic Hotel Southern Cross, enjoys a premium location in the heart of the city. Just a short walk from the Octagon, railway station, theatres, shops, and close to Otago university, it is the perfect location from which to explore Dunedin. Your every comfort is well provided for, with 178 attractive rooms and suites, extensive hotel facilities, and a very high standard of service. As our guest you will enjoy: A choice of room styles, including standard rooms and sumptuously furnished suites up to a four-star-plus standard, with quality room amenities. Superb dining options in our selection of restaurants, cafe and bar. High quality hotel facilities for business and pleasure, including extensive conference and meeting facilities. ... more   less 
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Also Known As:
Scenic Hotel Dunedin

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