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Scenic Hotel Dunedin City
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Reviews (822)
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All reviewsvalet parkingvalet serviceprinces streetroom was largefree wifiroom servicehotel restaurantdunedin citygood sizecomfortable bedscentral locationwithin walking distancereception staffmini barno air conditioningbars and restaurantsguest laundry
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648 - 653 of 822 reviews
Reviewed 19 March 2013

I stayed at the Scenic Hotel in Dunedin for two nights while at a conference. The welcome we received from the front desk staff was possibly the friendliest I've experienced. Very helpful, consistently.

Our room was fine. We were pretty much just sleeping in it. There is no air conditioning. A control panel on the wall seemed to be ineffective. Other than that, the room was clean and the bed was comfortable. The toiletries in the bathroom were plentiful and the tea/coffee selection was above what I'd have expected for a room of this type. Even a little plunger for a coffee bag. On a main road there is a bit of noise at night. I'd recommend keeping the window closed or using ear plugs if you are a light sleeper.

Location is very convenient and if you're a NZ Les Mills member the Dunedin gym is within 50 metres of the hotel. There is a fitness room in the hotel, but it isn't very well equipped. Parking isn't free and is valet only. I didn't have breakfast as there is a little fridge in the room and a convenience store across the road, I got cereal and snacks and the hotel staff gladly provided me a bowl and spoon for a self-catered breakfast.

One thing to note is that the Scenic Hotel Southern Cross is very close by so don't get confused, especially when coming in late at night.

Room Tip: You may want a room on the side of the hotel away from the main street.
  • Stayed: March 2013, travelled with friends
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1  Thank Wazmar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelstaffmember, Manager at Scenic Hotel Dunedin City, responded to this reviewResponded 21 March 2013

Dear Wazmar,

Thank you very much for taking the time to post a review of your recent stay with us. We were delighted to read that you thought our staff were wonderful, and that you received possibly the most friendly welcome at the Front Desk ever during all your travels - the staff will be very happy to hear that! Thanks also for commenting on our plentiful and nice in-room toiletries and tea/coffee selections - these are a Scenic Hotels Brand standard and we are very proud of them. We trust you had safe travels back home and look forward to hosting you again some time.

Kind regards

Greg

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Reviewed 5 March 2013

I would definitely stay at this hotel again, well worth the money. The hotel is in the heart of Dunedin, this is great as there's so much to see in this cute city. There is an i-Site office across the street and a hop on/off bus starts from there. The hotel itself is great, staff were lovely, rooms were soooooo comfy and clean and the restaurant food is good.

  • Stayed: February 2013, travelled with friends
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Thank Catchews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelstaffmember, Manager at Scenic Hotel Dunedin City, responded to this reviewResponded 11 March 2013

Dear Catchews,

Thanks so much for taking the time to post a review regarding your recent stay with us. We were delighted to read your complimentary comments regarding our great location, lovely staff, clean and comfy rooms and good restaurant food. Once again thank you and we hope to host you again some time.

Kind regards. Greg

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Reviewed 28 February 2013

This is an excellent hotel in an excellent location a couple of blocks from The Octagon. It has no a/c but fans are available. Windows open. Excellent cheap Indian restaurant on the opposite side on Princes Street. Princes Street is a busy road and you will get traffic noise and emergency vehicle noise. There is also a night club across the road turning out punters until 04.00. We stayed Saturday night. My solution to these problems is to take a good slug of rum before retiring to bed!! I slept through it all. We were on floor 4 but other members of our group were on floor 6 and as well as the aforementioned noise had a visiting rugby team running up and down the corridor banging on doors. As long as you are prepared for noise the hotel will not disappoint you!! Rooms not fronting Princes Street are probably quieter.

  • Stayed: February 2013, travelled as a couple
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1  Thank jimbells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelstaffmember, Manager at Scenic Hotel Dunedin City, responded to this reviewResponded 5 March 2013

Dear jimbells,

Thank you so much for taking the time to post a review of your recent stay with us. We were delighted that you rated us highly at 5/5, and especially for saying that we are an excellent hotel in an excellent location - again thank you. We are very sorry that you experienced some noise problems from outside during the weekend, and also from other guests banging on doors - that is not the usual at our property. We do have double-glazing on the Princes Street side on levels 1-5, and our new Executive floor on level 8, but not on floors 6 and 7 as it was deemed at time of building hotel that these higher floors would not experience as much outside noise as the lower floors. Thank you again for your comments and we look forward to hopefully hosting you again sometime.

Kind regards

Greg.

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Reviewed 27 February 2013

We stayed at this hotel for two nights.

On our arrival the receptionist seemed irritated by being interrupted from what she was doing by the arrival of actual guests and failed to display even a hint of a smile or a welcome. Later I witnessed the same receptionist talking on the phone to a guest who was apparently having difficulty accessing the Internet. She sounded very irritated and rolled her eyes towards all those present.
The following day I did speak to a different receptionist who managed to be both helpful and to raise a pleasant smile. This was offset however, by a young man of whom we asked for directions and who rather crossly and dismissively directed us to a colleague.

The room was clean and spacious. The decor was bland/tired with fittings made of tacky chipboard covered with silver/grey veneer, reminiscent of the 1980's. the super king bed was comfortable but marred by the presence of a horrible plastic mattress cover which detracts immensely.

The only meals we ate in the dining room were breakfast. The staff were rather unsmiling and had difficulty explaining the breakfast options but keen to get a signature for payment. They needed prompting to replenish milk and some cereal which had run out.

The location of the hotel was excellent, being central and close to restaurants and shops. If ever we return to Dunedin we will probably try another hotel. This hotel does have some good points but I think the staff have training needs.

Stayed: February 2013, travelled as a couple
1  Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelstaffmember, Manager at Scenic Hotel Dunedin City, responded to this reviewResponded 3 March 2013

Dear John C,

Thank you very much for taking the time to post a review after your recent stay with us, and thank you for praising our location. I am very alarmed at your description of your experience with staff - especially the receptionist, as we get so many great comments about our friendly and helpful staff. Anyway I would be very apreciative if you could please e-mail the date you checked in so that I may check who was working these shifts and follow up on this - please send e-mail to dunedin.city@scenichotels.co.nz

Thank you also for noting your room was clean and spacious, although your comment about the bland decor with fittings made of tacky chipboard covered with silver/grey veneer has me completely bewildered - all of our fittings are high-grade commercial products, and to my knowledge we have never had any previous comments like this? - and to add to that we get many great comments about our fittings. Thank you also for noting our bed was nice and comfortable but marred by the presence of a plastic undersheet - this is standard hotel procedure for the luxurious goose-feather underlays we have and is a hygiene matter. tahnsk again and hopefully we can host you again some time and yoru experirnce will be a better one.

Kind regards

Greg.

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Reviewed 23 February 2013

we really enjoyed this hotel excellent postion in town
great views on 8th floor
fantastic pillows and comfortable bed
service excellent
clean rooms
we were alos offered a free drink on arrival and liked this
the parking was a bit of a nuisance as someone has to take your car downstairs it appeared to have been overnight outside also

  • Stayed: February 2013, travelled as a couple
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Thank 704james
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelstaffmember, Manager at Scenic Hotel Dunedin City, responded to this reviewResponded 24 February 2013

Dear 704james,

Thanks so much for taking the time to post a review of your recent stay with us. Thanks also for all of your wonderful comments concerning our bedding, clean rooms and excellent service. We are sorry that you found our valet carparking a bit of a nuisance at times - being an inner city hotel we do have a system that enables us to offer this service. Thanks again and we hope to be able to host you again sometime in the future.

Kind regards

Greg.

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