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“Expensive and dated.” 2 of 5 bubbles
Review of The Victoria Hotel Dunedin

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The Victoria Hotel Dunedin
Ranked #21 of 58 Hotels in Dunedin
Certificate of Excellence
Melbourne, Australia
Level Contributor
61 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“Expensive and dated.”
2 of 5 bubbles Reviewed 14 September 2011

The rooms were clean enough - but the hotel in general is extremely dated - with no sign of being upgraded.

Breakfast was fine - with a standard variety of food on offer, toast, cereal and juices.

Apart from Leo who was the concierge, manager, valet, everyone - staff were useless.

Mainly, the reason we gave this hotel a poor rating is that the room cost $450. They capitalized on the Rugby World Cup being held in Dunedin after the earthquakes in Christchurch.

  • Stayed September 2011, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
Thank Cass and Age
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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211 reviews from our community

Traveller rating
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    10
    2
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Christchurch, New Zealand
Level Contributor
59 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 13 September 2011

We enjoyed our stay here, the rooms were tidy and well presented. There was SKY movies and SS1 on the TV. The electric heating was adequate if a little noisy (perhaps just that particular heater). Breakfast the next morning was very good. Location is great, you are right in the middle of Dunedin beside the Cadbury factory. Would stay again

  • Stayed September 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank bosha_22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 2 September 2011

Hotel is a little dated but is currently being renovated.
Room was good size and comfortable.
New lift being installed.

  • Stayed August 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank AucklandTrammie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christchurch, New Zealand
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 31 August 2011

We arrived late at around 11:20pm, took intercity bus from CHCH, and the bus stop is just 5min walk to the hotel which was great, so we didn't have to drag our luggage very far in the middle of the night. The manager was even on duty when we arrived apparently the weekend was quite busy due to the uni graduation.
We booked the Deluxe Continental package which costs $110/night inc. breakfast. Nothing posh but nice clean spacious room serviced everyday, friendly staff. Considering this is shared by 2 ppl it's not that expensive at all.
Forget about the pre-packed ones, the home made muesli there is absolutely delicious! Accompanied by all you can eat berries coulis just made my day. I tried eggs benedict one morning, yum!
As for dinner the dishes tastes good in general but the portion is VERY FILLING so beware ladies especially if you still wanna go for a dessert. (Apple Tart is a must)

All in all the experience was good, the location is superb we basically walked around town, to the railway station, uni, museum & so on. The hotel staff also arranged trips booking for us which saved us the hassle, the only down side is that the hotel is under renovation so a bit of construction work going on here & there, Wifi was unavailable during our stay but cable can be borrowed from the reception.
The new lift is still under construction, but the manager said the rooms will be revamped gradually and hopefully (if) we return next year everything will be all freshened up.
We sure will be looking forward to that.

  • Stayed August 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank moccas_c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 14 August 2011

Place was under refurbishment when I went there, however as discribed on website.
Nice and friendly reception staff, great food, too!
Beds were nice and comfy, had about 10 channels to choose from on TV.
With the price that you pay for this hotel room, you will find it is real value for money!
I see ludicrous people expecting everything for nothing on trip advisor, realistically you get what you paid for, isn't it?
With the rate that this hotel charges you per night, you can only stay in 2 star hotels around town - looking 20 odd years old facilities, snowy TV with few channels, and a bed you feel spring on your back!
It is true that you get a real bargain on this place-not sure how long that price would last for.
I will be using this hotel every time that I come to Dunedin from now on.

Room Tip: Ask for north facing room when you check in
See more room tips
  • Stayed August 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 17 July 2011

This hotel is undergoing a major renovation project, we were told that there would be no lift available but didn't realise the whole hotel needs a facelift and is undergoing one. The website photo's don't show the 80's style rooms, which are basic and rundown (as well as the rest of the hotel)- defo seems to have needed renovating a while back.
Also, a bit off putting was the neon lights from the massage parlour over the road!!!
On a positive note, it is easy walking distance the city sights and the breakfast was okay- but defo would NOT stay here again.

  • Stayed July 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Maxi-Jazzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Queenstown, New Zealand
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 31 May 2011

This hotel has been substantially upgraded to what I would call a 3 star property. Good special rates and value for money for a property so close to town and also close to the new Dunedin stadium opening late 2011

  • Stayed March 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
7 Thank marshall46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Victoria Hotel Dunedin

Property: The Victoria Hotel Dunedin
Address: 137 St Andrew Street | PO Box 5737, Dunedin 9011, New Zealand
Phone Number:
Region: New Zealand > South Island > Otago Region > Dunedin
Amenities:
Bar / Lounge Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#15 Business Hotel in Dunedin
#19 Family Hotel in Dunedin
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — The Victoria Hotel Dunedin 3.5*
Number of rooms: 42
Official Description (provided by the hotel):
Kia ora, Welcome to the Victoria Hotel Dunedin. Our hotel is located in the heart of Central Dunedin, minutes walk away from the city's attractions, shops and businesses. This makes our Hotel the perfect base for the family getaway, the shopping spree or the corporate traveler. At the Victoria Hotel you can expect a warm welcome, a comfortable stay and an excellent location. We take pride in the level of service we offer and are dedicated to going the extra mile for our guests. Our reception desk is open 24/7. We have rooms suitable for 1- 5 people, with a range of bedding configurations and amenities, all with newly renovated bathrooms, plus a free car park per room. There is also a guest laundry facility available. We are also highly experienced in group bookings and function catering for weddings, meetings and expos. When you come to stay at The Victoria Hotel you have two restaurants to choose from, both of which offer room service at no extra cost. You can also relax in our Lounge Bar and make use of the Wi-fi we offer in the bar area free of charge. For modern New Zealand cuisine, you can come to our Well Manor restaurant for Breakfast between 7-10am and Dinner from 6-8pm 7 days a week, or you may like to spice it up with some Flame Grilled Peri-Peri Chicken at our Nando's Restaurant from 11am-9pm every day. We hope to see you soon! ... more   less 
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Also Known As:
Best Western Dunedin
Dunedin Best Western

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