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“excellent customer service” 5 of 5 bubbles
Review of Quest Dunedin

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Quest Dunedin
Ranked #43 of 58 Hotels in Dunedin
Portland, Oregon
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“excellent customer service”
5 of 5 bubbles Reviewed 27 February 2014

due to a credit card cancellation, our booking.com reservation was canceled. samantha, at reception, apologized and offered to find us another room. she assured us she would not turn us out on the street. she found us wonderful accommodations at the chapel apartments nearby. i would recommend quest apartments based on the professionalism and kindness of samantha, but i can't say anything about the actual property.

Stayed February 2014, travelled as a couple
Helpful?
Thank worldtravelmatters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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157 reviews from our community

Traveller rating
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    35
    8
    4
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Newick, United Kingdom
Level Contributor
63 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 26 February 2014 via mobile

We spent just 2 night in a second floor apartment here. It was very quiet and comfortable. It had a very well equipped kitchenette and its own washing machine & dryer, which was very useful. The shower was super. There was a lift, and secure parking , which is always a problem in a city. We had to pay for the parking, but it was so convenient. We would definitely recommend it. Only weak point was wifi, which was quite dear - but again I guess this is city prices...

Stayed February 2014, travelled as a couple
Helpful?
Thank Melanie2109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, New Zealand
Level Contributor
70 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 bubbles Reviewed 24 February 2014

One bedroom apartment was very comfortable. Large bathroom with Washing machine & Dryer.
The Quest is in a very handy location, very close everything. Staff were very friendly and helpful. Parking wasn't cheap at $12.50 a night but it was handy & safe. Best to pre-book this as we had to park on the street for the 1st night.

  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sue H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Zealand
Level Contributor
103 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed 14 February 2014 via mobile

By main road so very noisy. Two bedroom apartments are really two separate apartments and you need two keys so not very convenient. A bit tired though some attempt to modernise. Facilities in rooms not bad and nice showers.

Stayed February 2014, travelled with family
Helpful?
Thank SGGNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Galway, Ireland
2 reviews
4 of 5 bubbles Reviewed 12 February 2014 via mobile

Service was a bit impersonal. When I asked the receptionist for directions to the train station she did not seem to know it was first turn left. Cleaners very pleasant and helpful. We enjoyed our stay as we could walk everywhere.

  • Stayed January 2014
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Emer L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town, South Africa
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 1 January 2014

Location is good. Walking distance to most tourist hot spots. The family unit had ample space all amenties to wash up and repack for further journey. Tv for kids. Wifi that was included. Recommend Nandos restaurant next door! Safe off street parking for car.

  • Stayed December 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Stephan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 16 December 2013 via mobile

Stayed here for a transit from Queenstown to Christchurch.Located next to Countdown Supermarket and Cadbury Chocolate Factory.Walking distance to Dunedin Railway Station, the 2nd most photographed buildings in Southern Hemispere after The Opera House,Sydney.Nice apartment for a family of five.Provided car park but needed to pay for the parking.Worthwhile.

Stayed December 2013
Helpful?
Thank Drasmunni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quest Dunedin

Property: Quest Dunedin
Address: 333 Cumberland Street, Dunedin 9016, New Zealand
Region: New Zealand > South Island > Otago Region > Dunedin
Amenities:
Business Centre with Internet Access Kitchenette Room Service Wheelchair access
Hotel Style:
#27 Luxury Hotel in Dunedin
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Quest Dunedin 4*
Number of rooms: 40
Official Description (provided by the hotel):
Quest Dunedin serviced apartments offer guests a relaxed and comfortable Dunedin accommodation experience for overnight visits or for short or long stays, ideal for both the corporate and leisure traveller. Located in the heart of Dunedin, Quest Dunedin is within walking distance to Dunedin CBD known as the Edinburgh of the South with the best preserved Victorian and Edwardian buildings in the southern hemisphere ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Odigeo and Travel Republic (UK) so you can book your Quest Dunedin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quest Dunedin Hotel Dunedin
Quest Hotel Dunedin
Dunedin Quest Hotel

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