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“Best Place Ever”
Review of Ascot Park Hotel

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Ascot Park Hotel
Ranked #2 of 33 Hotels in Invercargill
Certificate of Excellence
Christchurch, New Zealand
1 review
“Best Place Ever”
Reviewed 31 July 2013

The Ascot is the best hotel ever. The staff are all awesome and go way out of their way to help us in any way possible. In fact all the people we have dealt with in Invercargill have been amazing, so much so we are going to move there. Thanks Ascot for helping and supporting us in our transition. Saskia

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Saskia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ascotpark080, General Manager at Ascot Park Hotel, responded to this review, 2 August 2013
What a great way to end my week. I look forward to seeing you again... perhaps next time as a Southlander. If you need help making any contacts around town from schools to fishing spots I am sure we can help. Have a great day!
Pete
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356 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
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English first
Dunedin, New Zealand
2 reviews
Reviewed 27 July 2013

Had a great three nights at the Ascot Park. We stayed in one of the motel units, which are marketed as 3 stars - it's an older style block but I was pleasantly surprised to find a spacious, very clean, tidy and (very important!) warm and cozy unit. Kitchen was well stocked. You could hear people talking in the next unit, but I'd read that in another review and it wasn't a big issue. We enjoyed having a pool facility on site too. Had breakfast in the Emberz restaurant and it was a high quality meal. Service at Reception and Housekeeping was friendly and very helpful. Overall, I was really impressed with the whole place, and we will definitely return for another visit.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jac F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ascotpark080, General Manager at Ascot Park Hotel, responded to this review, 2 August 2013
Glad that you visited and enjoyed our facilities. Come again soon.
Best regards
Pete
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Auckland
Level Contributor
68 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 19 July 2013

I've stayed at Ascot numerous times for work and have always enjoyed my stays here. The rooms are spacious, simple and clean. I've found the food and the service to be of a high standard and that's why I keep coming back.
My favourite time, is at the end of the day,sitting in the 'Emberz House Bar' by the fire with a glass of Red, magic!
Although the Ascot is on the outskirts of Invercargill, it’s not really a problem because it’s a hotel that caters for most of your requirements. It has a gym, pool, conference facilities and two bars & a restaurant.
It even has motel style accommodation too for the more budget conscious traveller.
There is a courtesy vehicle too that will take you into town, which is only 7 minute drive.
While this is not the most modern Hotel, it offers much more with it’s warm southern hospitality and friendly service. I'll be back!

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1Stylie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ascotpark080, General Manager at Ascot Park Hotel, responded to this review, 30 July 2013
Thank you Jac for your very positive response with respect to the Motel studios. While the quality of this product built some 30 years ago does not match that of our newer one bedroom apartments in the Hotel block, we believe that they represent value for money. It is a big plus to be able to offer Motel guests access to all the Hotel facilities as well.
We hope to see you again soon.
Best Regards
Pete
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auckland
Level Contributor
92 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 6 July 2013 via mobile

Comfortable accommodation friendly and helpful staff . Tidy warm and spacious room amenities very good . A nice cosy bar with welcoming gas fire . Meal in the restaurant very good improvement to my last stay must have changed the chef . Good value .

Stayed July 2013, travelled on business
Helpful?
Thank PUMPKIIN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ascotpark080, General Manager at Ascot Park Hotel, responded to this review, 30 July 2013
In the last year the Hotels' Executive Chef and restaurant manager have worked hard to raise the bar on food service and quality.
Thank you for this great review which I will certainly pass on to the team.
Best Regards
Peter Ridsdale
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Tauranga
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 June 2013

From the 17th to 21st June 2013 members of the Papamoa Beach, Womens Institute, attended their annual AGM at Ascot Park complex. It was found to be a great venue and the hospitality excellent. The motel accommodation was clean, warm and comfortable. All of our members enjoyed their stay.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anita P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ascotpark080, General Manager at Ascot Park Hotel, responded to this review, 30 July 2013
In June of this year it was the Hotels' pleasure to welcome the New Zealand's Womans Institute annual conference. The delegates themselves made the conference special but is was the weather bomb that hit during their stay that tested their resilience! While Invercargill missed the weather it was the closure of airports New Zealand wide that challenged guests trying to get home! It was a pleasure for my team to have some customers who enjoyed our service style and made the best af a difficult end to the conference.
Come back soon!
Peter Ridsdale
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Dunedin, New Zealand
1 review
Reviewed 25 June 2013

I was stayiing at the Ascot when I experienced a health problem which necessitated transport to Invercargill hospital by ambulance, then by helicopter to Dunedin for an operation.
Having rung the ambulance I then contacted the front desk to request that the ambulance come around to the parking bay. Within a minute the duty manager, Sue, arrived and waited with me until the arrival of the ambulance.
I was in intense pain and Sue's presence and comfort was very welcomed.
Later, hotel staff packed up my belongings and liaised with a colleague who arrived several days later to collect my gear, including my car.
I could not have asked, or expected, better service and support.

  • Stayed June 2013, travelled on business
    • Service
Helpful?
Thank Gary T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ascotpark080, General Manager at Ascot Park Hotel, responded to this review, 30 July 2013
It was great that we were able to assist you Gary during what must have been a difficult time. It was great to be able to express to Sue and others your thanks for their service excellence. We look forward to seeing you again.
Cheers
Pete
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Auckland Region, New Zealand
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 June 2013

My last stay here was twenty nine years ago and guess what I dont think that the decor has changed since then.I even remember the carpet.The staff were very friendly and the bedroom was of a reasonable size and clean however updating and modernising needed.The food in the restaurant was fantastic as were the staff but I think an upgrade overall is needed considering that the prices are up there....but yes I would stay again.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JackMills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ascotpark080, General Manager at Ascot Park Hotel, responded to this review, 17 June 2013
Thank you Jack for taking the time to post this review. The Ascot Park Hotel has completed 3 major refurbishments since 2003. This includes all guest rooms a new wing of accommodation, kitchen refurbishment, new house bar and full tavern refurbishment. However there is no denying that the Hotel opened in 1980 and fundamentality the structure of the rooms and facilities remains the same.
To ensure standards are maintained, the Hotel from day one, has adopted the New Zealand Quality standards as set by "Qualmark" and is assessed annually to ensure standards meet a certain level. We are comfortable that our assessment puts the property at a four star level and regularly invest into the property to maintain this standard. In 2013 this will include a full refurbishment of the Hotel's restaurant.
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Additional Information about Ascot Park Hotel

Property: Ascot Park Hotel
Address: Corner Tay Street and Racecourse Road, Invercargill 9840, New Zealand
Region: New Zealand > South Island > Southland Region > Invercargill
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
#2 Luxury Hotel in Invercargill
#3 Business Hotel in Invercargill
#4 Romantic Hotel in Invercargill
#5 Family Hotel in Invercargill
Price Range (Based on Average Rates): £
Hotel Class:4 star — Ascot Park Hotel 4*
Number of rooms: 116
Official Description (provided by the hotel):
Invercargill's largest accommodation property, the Ascot Park Hotel is Qualmark rated 4 Star, comprising of 116 Hotel, Motel and Suite accommodation. Set in park like surrounds the Ascot Park Hotel is the ideal place to stay with ample car parking, indoor heated pool and fitness centre. The award winning Emberz Bar and Restaurant is the ideal place to dine or wind down after a busy day. A wide choice of Conference facilities are also offered for your business needs ... more   less 
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Also Known As:
Ascot Park Invercargill
Ascot Park Hotel Invercargill, New Zealand - South Island

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