We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“When can I move in permanently? :o)”
5 of 5 bubbles Review of Pounamu Apartments

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Pounamu Apartments
Ranked #14 of 57 Hotels in Queenstown
Certificate of Excellence
GreenLeadersGold level
London, England
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“When can I move in permanently? :o)”
5 of 5 bubbles Reviewed 4 March 2014

We booked the apartment for the 5 days at the end of our Honeymoon & we could not be more delighted!

The apartment itself was fantastic: the view from our bedroom & the living area was wonderful and there was everything we needed. If we had've chosen to eat in, we could easily have done so, but with so many recommendations, we were out for every meal! The apartment was about 10 minutes away from the centre of Queenstown, which worked for us having over-indulged at dinner!

What really sets this place apart is that the team there were so outstanding. Shortly after booking I asked about restaurants and was promtly sent back a list of great ones nearby, with an offer to book them on my behalf.
Upon arrival we were greeted by Ro, who recommended the best companies for the activities that we wanted to do. Not only did she recommened, but went to the trouble of checking the weather and then booking them for us. Ro's done practically every activity possible & will enthusiastically tell you all about them, without sounding like she's selling them to you. The team there also have great knowledge about restaurants and booked several for us.

Another lovely touch for our honeymoon, was that the bed had been sprinkled with rose petals & that a bottle of bubbles had been left on our dining table. This is typical of the attention to detail that the Pounamu team go to: we couldn't be happier! :o)

Room Tip: Go for the apartments with views if you can...
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Franksie81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siebe, Manager at Pounamu Apartments, responded to this review, 23 April 2014
Hi Franksie81

If there is one part of my role I love, it’s looking after our Guests. Thank you for your rave review. I’m rapt that you had your Honeymoon here at Pounamu and that you had a fab time in Queenstown. We are certainly spoilt for choice for activities and the best in restaurants.

We hope that you will return to celebrate your 1st Anniversary. As a returning guest, book direct with us to receive a loyalty special offer. We hope to see you again, sometime soon.

Cheers Ro

Marketing Manager
Rowena Richards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,362 reviews from our community

Traveller rating
    935
    286
    85
    29
    27
See reviews for
273
802
46
25
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (347)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
Mooloolaba, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 March 2014

Recently stayed in a Lakeside View Pounamu Apartment. The view is nothing short of stunning, just like a postcard. My partner and I kept very busy but having a vino on the balcony at the end of each day and staring at the view made the holiday even more spectacular. All staff were extremely helpful and Rowena in particular made us feel very excited about all Queenstown has to offer. If you enjoy a walk like we do, please note that you will have to negotiate the rather steep hill home every day. However, there is always the bus! Road noise we didn't find a problem if you make sure everything is closed at night. Wonderful relaxed stay and what an exciting place Queenstown is.

Room Tip: Balcony view rooms are the only way to go if you can afford them.
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sioban S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siebe, Manager at Pounamu Apartments, responded to this review, 23 April 2014
Thank you for your 5 star Review Sioban. I’m rapt to read how much you enjoyed your stay with us at Pounamu.

You are right, the views are “like a postcard”. I’m sure you have some great photos to share with your friends and family.

We would love you to stay with us again.. and when you do, as a returning guest, book direct with us to receive a loyalty special offer. Ro

Marketing Manager
Rowena Richards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
81 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 bubbles Reviewed 3 March 2014

Stayed in a studio room that had no views- was very nice but would have had a much more enjoyable experience with one of the rooms with a view of the lake. Accommodation is very expensive in the town.

Room Tip: Stayed in a studio room- small and comfortable. No view though.
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mikel123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siebe, Manager at Pounamu Apartments, responded to this review, 23 April 2014
Hi Mike, thank you for your review.

The views are “amazing” from the Apartments and certainly worthwhile upgrading to a 1 or 2 Brm Apartment with views. There is a considerable difference between the Studio Room and Apartments, and we believe are priced appropriately. The Studio Rooms are our entry level and are like a small hotel room (no lake views) with a small kitchenette.

If you are contemplating returning to Queenstown, checkout our Special Offers on our website. For May we have “Stay 4 Nights & Pay for 3 Nights”. Well worth a long weekend away.
Cheers, Ro

Marketing Manager
Rowena Richards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newbury, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 1 March 2014

Great location just a few minutes walk from the town centre. Reception staff could not be more helpful and the apartment was well stocked for self-catering with washing machine and dryer just outside the door. There's also a bar-b-que and a spa but there's so much to see and do in Queenstown we didn't have time to use either! Bus to all attractions including Milford and Doubtful Sounds stops outside.

Room Tip: Lake view rooms are great but probably not worth the extra expense as you can't miss the views f...
See more room tips
  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Helen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siebe, Manager at Pounamu Apartments, responded to this review, 23 April 2014
Thank you for your wonderful review Helen. I was so pleased to read you enjoyed your stay at Pounamu and all the amenities on offer met your needs.

We look forward to welcoming you back, sometime soon. Ro

Marketing Manager
Rowena Richards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, CA
Level Contributor
106 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 26 February 2014

If you go the units with a view, they are stunning in every respect: very modern fixtures, views onto Lake Wakatipu that cannot be beat, washer/dryer right next to your unit, quiet... They provide a full compliment of pillows, however. And, kitchen tableware is more than sufficient
A few minuses: Wi-Fi was sometimes touchy, difficult to long-on. And, it would have been nice to have more choice for blankets (I find comforters often too warm). . The thermostat in the unit did not seem to work, but the weather was so good, for us, that it didn't need to work!
The office staff is very helpful, and can book whatever events you might like.
Be prepared, tho, to pay for all this - it is definitely luxurious.

Room Tip: Units with views onto the lake are fabulous. There is no issue with road noise, as the huge sliding...
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MHSanFrancisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siebe, Manager at Pounamu Apartments, responded to this review, 23 April 2014
Hi MHSanFrancisco

Thank you for your 5 star review and for staying in our 5 Star Qualmark Apartments.
We certainly do have “views that you can’t beat”!

If you have a moment, please email enquiries@pounamuapartments.co.nz with the details on the Apartment you stayed in so we can check the issues that you raised. We pride ourselves on ensuring that issues are quickly rectified when you contact our Guest Services team.

We look forward to your return. Ro

Rowena Richards
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 24 February 2014

We stayed in a one bedroom second floor apartment with lake views. The views are stunning and I can recommend the stay just based on that (see attached pics). The apartment is super clean, ultra modern and comfortable. It was nice having a washer/dryer with environmentally friendly detergent available for our use. The apartments are close enough to the town center yet far enough to get away and relax. Yes, there is some road noise but it didn't take away from the scenic and comfortable stay. The staff was super friendly and provided recommendations any time I asked. We even got a bottle of local wine for booking a tour through them without any additional fees to what the vendor charged. This was a very nice bonus...we enjoyed the wine. Cheers!

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siebe, Manager at Pounamu Apartments, responded to this review, 7 April 2014
Hi J S, thank you for your 5 Star review.

We are rapt that you enjoyed Pounamu and the amenities on offer. I will pass on your feedback to our Housekeepers regarding our super clean apartments. They take great pride in their work – we are extremely fortunate to have such a fantastic team.

We look forward to your return. Ro

Rowena Richards
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 24 February 2014

All I'll say is I'm very picky when it comes to everything - food, accommodation, bars - I like the best of everything. This place is amazing, awesome views, not to far from town and the actual apartment is really nice. Plus the staff are lovely and super helpful. We will stay here again next time we're in Queenstown.

Stayed February 2014, travelled as a couple
Helpful?
1 Thank Opal1903
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siebe, Manager at Pounamu Apartments, responded to this review, 7 April 2014
Hi Opal 1903, thank you for your rave review. We look forward to your return. Don’t forget as a returning guest to email and book direct with us to receive a loyalty special offer.

Cheers, Ro

Rowena Richards
Marketing Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Queenstown hotels
0.9 mi away
The Rees Hotel & Luxury Apartments
2.7 mi away
Hilton Queenstown Resort & Spa
1.0 mi away
Hotel St Moritz Queenstown - MGallery Collection
Show Prices
Show Prices
Show Prices
0.5 mi away
Novotel Queenstown Lakeside
Novotel Queenstown Lakeside
#21 of 57 in Queenstown
4.0 of 5 bubbles 3,033 reviews
0.7 mi away
Sofitel Queenstown Hotel & Spa
0.8 mi away
Queenstown Park Boutique Hotel
Show Prices
Show Prices
Show Prices

Been to Pounamu Apartments? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pounamu Apartments

Property: Pounamu Apartments
Address: Pounamu Apartments 110 Frankton Road, Queenstown 9300, New Zealand
Phone Number:
Region: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa
Hotel Style:
#1 Green Hotel in Queenstown
#2 Spa Hotel in Queenstown
#5 Family Hotel in Queenstown
#8 Romantic Hotel in Queenstown
#10 Business Hotel in Queenstown
#13 Luxury Hotel in Queenstown
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Pounamu Apartments 5*
Number of rooms: 70
Official Description (provided by the hotel):
Travellers' Choice(R) 2015 Winner - Voted #3 in New Zealand. Relax in style and soak up the spectacular views of Lake Wakatipu and The Remarkables in our 1 or 2 bedroom spacious, self-contained or serviced Apartments. Each Apartment has an open plan lounge, dining and full kitchen facilities, gas fire, under-floor heating, Sky TV, ensuite bathroom with shared laundry amenities. A separate office area with computer/printer/fax. Our Studio Rooms are similar to small hotel rooms with kitchenette and ensuite bathroom (NO Views). Facilities include FREE unlimited Wi-Fi Internet and FREE local calls. Complimentary secure under cover Car Park with Ski/Golf Locker, BBQ area and outside Spa Pool. We also have a "Pet Friendly" Apartment. Sleeping configuration King Beds. Single beds can be requested at the time of your booking. Just a 10 min walk to Queenstown town centre and approx 20 min drive to the ski fields makes these beautifully appointed Apartments a must for your stay.Enquire about special seasonal rates and tempting promotional offers, and at Pounamu Apartments, be assured of a warm, welcoming visit to this 'Remarkable' region. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, TripOnline SA, Travel Republic (UK), Traveltool, S.L.U., Agoda, Evoline ltd and HotelQuickly so you can book your Pounamu Apartments reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pounamu Apartments Queenstown
Pounamu Apartments Hotel Queenstown

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing