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The Lofts Apartments
Ranked #52 of 57 Hotels in Queenstown
Reviewed 28 September 2013

We stayed here for two nights. It was a great location. We wanted the option of cooking our own meal and the apartment was more than adequate with a full stove and all appliances. The bathroom was large, heated bath rails...yes, a treat as it was cold weather. Very clean and modern. Right in the heart of Queenstown. Would recommend these apartments.

  • Stayed: September 2013, travelled as a couple
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Thank Bindango
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mangal N, Manager at The Lofts Apartments, responded to this reviewResponded 30 September 2013

Dear guest thanks for your kind words - we are really pleased you enjoyed your stay with us and that everything was as you needed it to be!
We look forward to seeing you again next time you visit Queenstown.

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Reviews (272)
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191 - 197 of 272 reviews

Reviewed 26 August 2013

We knew this place wouldn't me magic but it was a good stay with SMS surprises.
We got the most basic room right next door to reception. The room was of good size and was mostly clean.
Had a full kitchen & washing machine and dryer which we were stoked with.
We cooked pasta that night as eating out was killing the wallet & pots and pans were not great, we had to give clean before use and they were a bit dodgy but did job. The managers happily gave us another pot to use as well as new cleaning scourers etc.
Was happy with the service of the couple managing property.

  • Stayed: August 2013, travelled with family
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Thank Spiritbird116812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mangal N, Manager at The Lofts Apartments, responded to this reviewResponded 15 September 2013

Dear Valued Guest,

It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future!

We hope you will come back and visit us soon!

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Reviewed 6 August 2013

Yes it's not the flashest place and yes it can get a bit noisy but for the location, it's great! Not even a 5min walk and your on the bus (which is good if your lugging round a board). My room (single) was very spacious (although the wardrobe coulda been bigger) and clean. My bed wasn't made every day but i kinda dont want randoms coming and going, having said that, i was provided with clean towels and asked if i needed anything for the room. The manager and staff are very friendly and accommodating, i got there early and they gave me my room well before check in and they will help with shuttle transfers to and from the airport (rates on par if not better than a cab). If you have your own board or skis, you can walk then into a room near the reception, not leave then outside like other places i've stayed at for staff to store them when there ready. I'll book my next trip soon and the Lofts is the first place i'll look at for a place to stay! Well done, take care, stay safe.

  • Stayed: August 2013, travelled solo
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Thank epicbretty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mangal N, Manager at The Lofts Apartments, responded to this reviewResponded 11 August 2013

It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! Please stay in touch and we look forward to welcoming you again in the near future!

We hope you will come back and visit us soon!

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Reviewed 21 July 2013 via mobile

This place is right at the heart of town. Less than 3 mins walk to the TSS Ernslaw on the lake. We stayed in room 103, which was very tired and in need of complete refurbishment. There was a very odd smell to the room, which suggested years of use (or miss-use). That said it was visibly clean, and the outdated furniture was not completely worn out. Being right in the town meant noise, LOTS of noise. And not just from the street, it seems this hotel is THE place to stay if you are a group of single males hell bent on drinking all night and making sure everyone else knows about it. Not great when you're a family of five needing a good nights sleep after a long day on the slopes. We shall not return.

  • Stayed: July 2013
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1  Thank Peter R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mangal N, Manager at The Lofts Apartments, responded to this reviewResponded 11 August 2013

Thank you so much for your feedback and please accept my sincere apologies that your experience was less that top notch. All feedback is used in assisting us to improve future guests’ experiences through your observations. I would love to have you come back and give us another chance to prove that this is not usual for our hotel.

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Reviewed 21 July 2013

We stayed at the Loft, we booked at last minute and had to pay quite a high price. we stayed in a two room apartment, which is really one very small main bedroom and an upstairs loft bit which is not closed in. the lounge area was tiny. You had to pay extra for wifi, and only one device could be used, so for the three days to have wifi cost $60, plus $5 a day for parking at the hotel. I thought that this was really very expensive. Reception is only open 8am to 8pm which can be annoying. The room we were in was quite near the road so you could hear traffic noise and people in the early hours. on the plus side the location is fantastic, you are right in the centre of town, there is a washing machine machine. You get clean towels daily but the rooms were not serviced during the three days we were there. The staff were friendly and helpful. All in all I would look elsewhere next time.

  • Stayed: July 2013, travelled with family
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1  Thank jl_ck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mangal N, Manager at The Lofts Apartments, responded to this reviewResponded 11 August 2013

Thank you so much for your feedback. All feedback is used in assisting us to better understand where improvements should be made. There are a number of issues raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address.

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Reviewed 15 July 2013

Our stay at the apartments was very positive. Mungu and Neeah (sorry about the spelling) were very obliging and attended to all our requests promptly. The location was wonderful as we were able to walk everywhere we needed to go. The apartment was well appointed, although a little dated. It had everything we needed including a full kitchen and laundry. It was very spacious and basically very good value for money.

  • Stayed: July 2013, travelled as a couple
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Thank lizchris122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mangal N, Manager at The Lofts Apartments, responded to this reviewResponded 21 July 2013

Dear valued guests,

Thank you very much for a great review, we much appreciated.It is great to hear that you were able to take advantage of our central location and explored the City. It will assist us in improving our services for future guests. Please stay in touch with us and we look forward to welcoming you again in the future.

Manager,
Mangal & Neha

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Reviewed 10 July 2013

My teenage son and I recently stayed at The Lofts in a 2 bedroom apartment. They are located in the centre of town and you can easily walk everywhere. The apartment was spacious, clean and comfortable (not new or flashy) with excellent views. Staff were very friendly and helpful. I think these apartments are excellent value for money. The internet is available for an additional cost which was fine but there is a limited capacity and only one television which was no problem for us but may be a problem for some. In other reviews, I read that some people had an issue with the heaters being on a timer. Once again we didn't find this a problem and the beds have electric blankets. Laundry and kitchen facilities - excellent.

Room Tip: We stayed on the 5th floor which has excellent views.
  • Stayed: July 2013, travelled with family
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Thank LJH29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mangal N, Manager at The Lofts Apartments, responded to this reviewResponded 12 July 2013

Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable.

Please stay in touch with us and we look forward to welcoming you again in the near future!

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Additional Information about The Lofts Apartments

Address: 61 Shotover Street, Queenstown 9300, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Wheelchair access
Hotel Style:
Ranked #52 of 57 Hotels in Queenstown
Price Range: £84 - £280 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Lofts Apartments 3.5*
Number of rooms: 25
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Also Known As:
The Lofts Apartments Hotel Queenstown
Lofts Apartments Hotel Queenstown

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