We stayed at the heritage 2 weeks ago. We had awesome service from the team at the front desk. And the room was tidy and pretty good value for money. Unfortunately when we went to the bar and had ordered some drinks and food we were left with a raw burger and my salmon salad was a few strips of salmon with a lettuce leaf underneath it. We complained and were told our meals would be replaced. After A few minutes of waiting the bar manager came over and said she would replace the burger but not the salad and I would be charged for it (i hadn't even taken one bite) and it was my fault that I wasn't expecting a entree sized meal (even though it was never advertised as one). We ended getting one free drink for the burger. Really disappointed by this experience and the found the bar manager extremely rude.
- Official Description (provided by the hotel):
- Best view and best rates in Queenstown. Fully furnished, self serviced 2 story holiday apartments, private balcony, full kitchen with dishwasher, separate laundry, SKY TV. Broadband wireless internet are extra. ... more less
- Reservation Options:
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- Also Known As:
- Heritage Heights Holiday Apartments Hotel Queenstown