Room service not provided following day with fresh towels etc . Owner decided not to give us room service early in the morning , but would have thought would have still got room service done by midday, when we asked for towels etc later that day the owner was not impressed and spoke very rude to us , we ended up leaving and requested our 2nd nights stay refunded which they did with a moan and groan , they don't like going out of there way to please . Should never have got like it was and the owner should not of gone off the way he did when he walked into the motel room with towels etc. the owner appeared that it was inconvenient for him to provide fresh towels for day 2 !! We can all have a bad day but don't take it out on your customers
- Official Description (provided by the hotel):
- Unlimited free wifi is the best improvement we have made recently to our complex, followed closely by the 50 plus sky television channels including sport according to our guests... Free off street car parking close to your unit and free use of our washing machines is another added bonus. Whether you are staying in one of our 4 older style alpha wing units or one of our 18 gorgeous new studio rooms you'll love staying with us! Please note our property is not suitable for children under 14 years. Please also note we are not a bed and breakfast property. No breakfast available sorry. ... more less
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- Also Known As:
- Queenstown Motel Apartments Hotel Queenstown