I stayed here from August 23 - September 3 with 11 nights in total. This is my first backpacker experience as I usually stay in very nice hotels. I came here from Eastern Canada for the Queenstown Gay Ski Week and I stayed in a double en-suite room. While the room was basic & functional, the service I received from the owners (Mandy & Sally) & the managers (Dan & Jen) was superb! As a long time Fairmont President's Club Platinum member, the service I received from Mandy, Sally, Dan, & Jen were as good as, & sometimes even better than, the service I received from the Platinum Concierge of Fairmont President's Club! For example, Mandy helped me park my SUV in the parking area close to the building where my room was when it was very dark & rainy one night, and there were a few other cars parked in the parking area already. Since I am from North America & the driver side is different in New Zealand (steering wheel on the right instead of the left), I had some difficulty fitting the SUV into a tight space. Mandy volunteered to park my SUV for me & did an excellent job! What backpackers do you know that the owner volunteered to help park the guest's vehicle into a tight space?? Another example was that I told manager Dan that I needed help with something very small the night before & when I saw him the next morning, he told me he will take care of it for me just as I was leaving the premises. Manager Dan provided me with very personalized service (taking care of ticket issues during the Gay Ski Week, among others). Again, this is the type of service I expect from the Platinum Concierge at Fairmont Hotels yet I received this kind of personal service at Aspen Lodge Backpackers! I have booked my return trip with Aspen Lodge for the 2013 Queenstown Gay Ski Week already and I look forward to coming back next year to "The Savoy" of Backpackers.
- Official Description (provided by the hotel):
- Aspen Lodge Backpackers offers clean, comfortable accommodation in a warm friendly environment. Situated in the heart of Queenstown we are ideally located for supermarket, shops and bustling nightlife. ... more less
- Also Known As:
- Aspen Lodge Backpackers Hotel Queenstown