Booked a unit in November 2013 at the Colonial Village so we could attend the Lynyrd Skynyrd concert in February through AA Travel our daughter booked the same day but did her booking by phone. Ours was $140 a night, hers was $90 a night. Our daughters partner was working in Queenstown the week of the concert, so he was able to check -in before we travelled down to Queenstown. When he arrived to check-in was told he had no booking, that only we were booked in. Asked to speak to the Manager was told he was away till Sunday, the staff at the motel offered no help what so ever in finding them other accommodation, no apology was offered either because of there stuff up. They were rude and arrogant.
We duly arrived went to our unit No. 8 the carpet was absolutely filthy, no pressure in the shower,if you were tall your head would hit the ceiling, shower curtain hadn't been changed for god knows how long, was covered in mould. Went to use cook top which you had to plug in, it was extremely dangerous as the cord dangled over the elements. If you used the toaster or jug at the same time, those cords dangled over the elements as well as there were no other power points. Flat batteries in TV remote, none of the crockery matched, glasses all different sizes, no milk in fridge which was very old, scratched and rusty. Avoid this motel as the owners are very dishonest and they are not members of the MANZ, so you have no comeback if you have problems. To get to the units you need to clamber up very steep steps. AVOID, AVOID at all costs.
- Official Description (provided by the hotel):
- Small motel situated just a 15 minute walk from the centre of Queenstown. 12 available rooms that can sleep between 2 and 5 people. All have their own bathroom and kitchenette, allowing you to cook if necessary.Unfortunately there is stairs to get to all rooms. There is breath-taking views visible from all rooms, this improved by the balcony and huge windows. We also offer a booking service for different tours and activities around the area and can book an airport shuttle or taxi if necessary. We look forward to meeting you! ... more less
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