What makes me saddest about this review is that international visitors will think this is the best Kiwi hospitality can get - and they would be so wrong.
The hotel environs are beautiful, nestled scenically on the lakefront. The rooms are well appointed and comfortable.
Unfortunately the service and the unnecessary charges all conspire to remove the gloss - $29 per day for unreliable wifi, $10 a day for someone to drive your car 200 metres to the underground car park, $35 for a full buffet breakfast per person. Like I said, unfortunately international guests quickly passing through wouldn't know they could get MUCH better food for a quarter of the cost a few km's into town.
And as for the understaffing and strange or non-existent opening times of the bar and restaurants... Nuff said.
There are better places to stay in Queenstown and throughout NZ - Hilton need to seriously raise their game!!More
- Free Wifi
- Free Parking