We had high expectations for Hilton and our King Lake Wakatipu suite which we booked for our special celebrations. We were dismayed at the offensive smell seeping from the plumbing and front of the vanity unit being broken and falling off in the bathroom. Greg at the reception put us into another suite the next day and declared the first suit uninhabitable. The Hotel layout is confusing with connecting corridors on various levels to the rooms, only two of the numerous restaurants were open, infrequent complimentary shuttle service and water taxi to Queenstown and for a five star establishment you had to ask for news papers, wine glasses and bottle openers for your room. The two Kiwi staff with their friendly helpful manner working on the concierge desk were great filling in the gaps left by the reception staff.
- Official Description (provided by the hotel):
- From the moment you set foot inside the Hilton Queenstown Resort & Spa, you'll discover a place that not only celebrates the world-renowned beauty of this region, but immerses you completely in that beauty. Welcome to a new way to experience Queenstown. Welcome to Hilton. This is an exhilarating setting, and one without compromise. The only hotel positioned directly on the shores of Lake Wakatipu, Hilton Queenstown Resort & Spa faces north, delivering full afternoon sun and showcasing panoramic views over an unspoilt terrain famed the world over. Watch the deep blue hues of the lake shimmer and glisten and savour this most intensely beautiful destination. In the heart of vibrant Kawarau Village and just 15 minutes via lake or land from Queenstown, you'll enjoy effortless access to all the excitement on offer in the region - and the closest accommodation to The Remarkables. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Queenstown Hotel Queenstown